Noibu
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Noibu
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4.6 out of 5 stars
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Noibu Reviews & Product Details - Page 5

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Noibu Overview

Editedit
What is Noibu?

Noibu is an ecommerce website monitoring tool that helps detect, prioritize, and resolve revenue-impacting bugs that might be hampering user experience and causing customer frustration and cart abandonment. Noibu monitors your ecommerce site and flags errors in real time. Noibu detects 100% of all errors that occur across every user session and adds them to the dashboard where they are prioritized based on the impact they have on revenue. Designed for business and engineering teams alike, Noibu helps correlate the impact of technical errors with revenue, so that the most critical ones can be resolved on priority. Here’s how Noibu helps streamline error detection, prioritization, and resolution for different teams: Business teams: Correlates the impact of issues to the drop in conversions on the website and the corresponding revenue loss that occurs due to hiccups in the customer journey. This allows business teams to analyze how errors on their site are directly impacting their bottom line. Product managers: By automatically prioritizing and triaging critical issues detected on eCommerce sites, Noibu helps product managers efficiently allocate developer efforts, so that highest-priority errors are tackled first and low-priority ones are removed from Priority view. Engineering teams: Noibu provides all the technical information (down to the exact line of code) required by developers to resolve the error, thus drastically reducing error reproduction and resolution time. Discover how Noibu can detect, prioritize, and resolve errors on your ecommerce site to help recover lost revenue. Request a free demo today: https://www.noibu.com/demo.

Noibu Details
Discussions
Noibu Community
Languages Supported
English, French
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Product Description

Noibu helps eCommerce websites detect revenue-impacting errors on their websites and provides them with the information needed to resolve them. Many websites rely solely on customers to inform them of errors occurring on their site. However, over 90% of website errors are never reported by customers. Noibu monitors your eCommerce site and flags errors in real-time. Whatever the cause, nothing gets missed. The combination of multiple plugins, browsers, devices, and customer activity can result in dozens or even hundreds of website errors. Noibu surfaces the critical errors that are hurting sales and conversions in your checkout. By prioritizing the errors which are hurting sales and conversion, Noibu allows your development team to become a profit centre for your business. Without knowing exactly how an error occurred, developers can spend hours trying to replicate it. Noibu removes all the guesswork by providing detailed videos, web session information and revenue-impact for each error.

Seller Details
Seller
Noibu
Year Founded
2017
HQ Location
Ottawa, Ontario
LinkedIn® Page
www.linkedin.com
103 employees on LinkedIn®
Anthony T.
AT
Overview Provided by:
Anthony Tavares

Recent Noibu Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"A critical part of our application monitoring infrastructure"
Noibu is an easy to use and follow dashboard that raises useful insights and helps to prioritize customer-facing issues is a way that makes it easy...
Read more
Mike B.
MB
Mike B.Mid-Market (51-1000 emp.)
4.0 out of 5
"Really friendly team of people and a great system, which we're already massively benefitting from"
The ability to view customer sessions so we get a real insight into how our sites are being used, as well as obviously seeing the erros first hand....
Read more
SR
Sam R.Mid-Market (51-1000 emp.)
5.0 out of 5
"Stop reading my review and go add Noibu to your website!"
I have been a professional developer for around 20 years and an architect for a big chunk of that time. In that time I've used so much software th...
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0 people requested security information

Noibu Media

Noibu Demo - Revenue Impact Dashboard
The Noibu console clearly highlights the total revenue saved over the selected time period by resolving high-priority issues. It also highlights the potential annual revenue loss that might occur if existing issues are not fixed.
Noibu Demo - Error Information
With Noibu, you get all the technical details required by developers to resolve an error, down to the exact line of code that needs fixing - even for minified code!
Noibu Demo - Error Detection
Noibu detects 100% of all errors in real time and provides all the session information you need for each and every error to analyze its impact on revenue and user experience.
Noibu Demo - Session Replays
With session search, developers can easily correlate customer complaints to actual sessions to figure out what exactly happened.
Noibu Demo - Error Trends
Visualize the revenue impact that topmost critical errors are causing along with their occurrences and the corresponding trends.
Noibu Demo - Issue Management
Triage tickets directly in the platform and sync with Jira all at once. Custom tags allow you to organize and manage issues for easy reference, and sharing capabilities make it easy to work with external partners.
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50 Noibu Reviews

4.6 out of 5
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4.6 out of 5
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Noibu Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for NoibuQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Retail
UR
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Noibu?

Straightforward interface and is easy to understand, with lots of filters to find exactly what you're looking for (Or sometimes, get a more general view). Also really useful to see what our customers are doing to get errors. We save time by knowing exactly how to reproduce the issue instead of poking around. Review collected by and hosted on G2.com.

What do you dislike about Noibu?

Sometimes we get false positives, like an error that Noibu would consider critical but is not a real issue, and we don't want to spend fixing it since there is no impact. Unfortunately, the error just kind of stays there, and sometimes we still receive emails that this issue is happening, even if we closed it. It's really not that big of a deal, but it's the only thing I could think about Noibu that I don't like! Review collected by and hosted on G2.com.

What problems is Noibu solving and how is that benefiting you?

Time saved while trying to reproduce errors, emails to tell us a new issue is happening and significantly impact our customers. Easy to learn, good filtering, valuable charts. Review collected by and hosted on G2.com.

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Verified User in Computer Software
IC
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Noibu?

Easily identify the cause of website bottlenecks and their priorities Review collected by and hosted on G2.com.

What do you dislike about Noibu?

I don't think there are much downsides to Noibu Review collected by and hosted on G2.com.

What problems is Noibu solving and how is that benefiting you?

Identifying checkout process bottlenecks and gives you a rough idea of what's causing it Review collected by and hosted on G2.com.

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Verified User in Internet
II
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about Noibu?

Permanent feedback on all our eCommerce functionalities Review collected by and hosted on G2.com.

What do you dislike about Noibu?

At times there are messages for us that are of no relevance Review collected by and hosted on G2.com.

What problems is Noibu solving and how is that benefiting you?

Permanent quality monitoring Review collected by and hosted on G2.com.

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Verified User in Retail
ER
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Noibu?

I like the data-driven approach to quantifying the impact of various site issues that allows teams to prioritize the most important things first. Most competitors will only indicate issues or occurrences, not putting a dollar impact on them. Review collected by and hosted on G2.com.

What do you dislike about Noibu?

The product keeps getting better. Previously I would have said their session replay functionality but now it compares to the best competitors. Honing in on the specific part of the experience where fallout may have happened could be slightly improved, but its easy enough to navigate and find if you know what you're looking for. Review collected by and hosted on G2.com.

What problems is Noibu solving and how is that benefiting you?

Taking a business approach to solving technical issues on a website. It helps developers understand business impact and triage easier while helping product managers prioritize the right things to work on. Review collected by and hosted on G2.com.

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Rushi B.
RB
Chief Business Development Officer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Noibu?

- Session Tracking with Video and session search feature to fix the errors

- Noibu Team support and their quarterly meetings

- Showing the error in the code to quick fix without debugging Review collected by and hosted on G2.com.

What do you dislike about Noibu?

Sometimes false positive error comes due to some reason, but it occurs only some time Review collected by and hosted on G2.com.

What problems is Noibu solving and how is that benefiting you?

- Code improvement

- Website speed

- Checkout errors and user behavior Review collected by and hosted on G2.com.

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Verified User in Retail
UR
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Noibu?

I like that Noibu identifies errors and problems on our ecommerce site that we could never find on our own. Deep into the conversion funnel for thousands of customers, Noibu is there watching and listening. Review collected by and hosted on G2.com.

What do you dislike about Noibu?

Noibu is a blend of business and technical information. As a product manager, I sometimes don't have the knowledge to understand a specific error. I appreciate the business impact and ROI metrics but look forward to more solutions as they come. Review collected by and hosted on G2.com.

What problems is Noibu solving and how is that benefiting you?

On any ecommerce site there are dozens or hundreds of errors of all types and they occur for different reasons. Noibu tells us why something is happening, follows the stacktrace to make it easy for developers to find the problem, and usually results in reducing the annualized revenue loss from that error. Review collected by and hosted on G2.com.

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Mary C.
MC
Marketing Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Noibu?

It helps save time finding and fixing issues and has greatly reduced customer friction on our website. Review collected by and hosted on G2.com.

What do you dislike about Noibu?

Nothing, it's a great product and they have an awesome team! Review collected by and hosted on G2.com.

What problems is Noibu solving and how is that benefiting you?

Faster response time to issues on our website and it also cuts down on the amount of time it takes to fix issues. Review collected by and hosted on G2.com.

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Beckie S.
BS
Ecommerce & Marketing Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Noibu?

The service is amazing and they are consistently adding new features. Review collected by and hosted on G2.com.

What do you dislike about Noibu?

I don't really have a dislike. Dealing with errors on the website is never fun but getting them resolved is great. Review collected by and hosted on G2.com.

What problems is Noibu solving and how is that benefiting you?

They helped us target some ongoing issues in the beginning. Currently, it helps us catch any problems when we are doing software updates and, as we currently are, switching hosts. Review collected by and hosted on G2.com.

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Verified User in Animation
UA
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Noibu?

Noibu truly helps you get a full picture of your website's health. Its intuitive workflow lets you navigate through your issues easily, and the customer service is top-notch. Review collected by and hosted on G2.com.

What do you dislike about Noibu?

Noibu's premium price might make it not accessible to some smaller companies. Review collected by and hosted on G2.com.

What problems is Noibu solving and how is that benefiting you?

It provides peace of mind by monitoring your website and notifying you of any issues you might need to fix and prioritise them for you. Review collected by and hosted on G2.com.

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Verified User in Apparel & Fashion
UA
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Noibu?

Ability to quickly prioritize for impact Review collected by and hosted on G2.com.

What do you dislike about Noibu?

Session replay never really helped us diagnose issues Review collected by and hosted on G2.com.

What problems is Noibu solving and how is that benefiting you?

There are many ways to monitor client-side errors, but Noibu makes it easy to quickly understand which issues might have the highest effect on conversion. Review collected by and hosted on G2.com.

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Pros and Cons Details
Noibu