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Noibu Reviews & Product Details - Page 4

Noibu Overview

What is Noibu?

Noibu is an ecommerce website monitoring tool that helps detect, prioritize, and resolve revenue-impacting bugs that might be hampering user experience and causing customer frustration and cart abandonment. Noibu monitors your ecommerce site and flags errors in real time. Noibu detects 100% of all errors that occur across every user session and adds them to the dashboard where they are prioritized based on the impact they have on revenue. Designed for business and engineering teams alike, Noibu helps correlate the impact of technical errors with revenue, so that the most critical ones can be resolved on priority. Here’s how Noibu helps streamline error detection, prioritization, and resolution for different teams: Business teams: Correlates the impact of issues to the drop in conversions on the website and the corresponding revenue loss that occurs due to hiccups in the customer journey. This allows business teams to analyze how errors on their site are directly impacting their bottom line. Product managers: By automatically prioritizing and triaging critical issues detected on eCommerce sites, Noibu helps product managers efficiently allocate developer efforts, so that highest-priority errors are tackled first and low-priority ones are removed from Priority view. Engineering teams: Noibu provides all the technical information (down to the exact line of code) required by developers to resolve the error, thus drastically reducing error reproduction and resolution time. Discover how Noibu can detect, prioritize, and resolve errors on your ecommerce site to help recover lost revenue. Request a free demo today: https://www.noibu.com/demo.

Noibu Details
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Noibu Community
Languages Supported
English, French
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Product Description

Noibu helps eCommerce websites detect revenue-impacting errors on their websites and provides them with the information needed to resolve them. Many websites rely solely on customers to inform them of errors occurring on their site. However, over 90% of website errors are never reported by customers. Noibu monitors your eCommerce site and flags errors in real-time. Whatever the cause, nothing gets missed. The combination of multiple plugins, browsers, devices, and customer activity can result in dozens or even hundreds of website errors. Noibu surfaces the critical errors that are hurting sales and conversions in your checkout. By prioritizing the errors which are hurting sales and conversion, Noibu allows your development team to become a profit centre for your business. Without knowing exactly how an error occurred, developers can spend hours trying to replicate it. Noibu removes all the guesswork by providing detailed videos, web session information and revenue-impact for each error.


Seller Details
Seller
Noibu
Year Founded
2017
HQ Location
Ottawa, Ontario
LinkedIn® Page
www.linkedin.com
103 employees on LinkedIn®

Anthony T.
AT
Overview Provided by:

Recent Noibu Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"A critical part of our application monitoring infrastructure"
Noibu is an easy to use and follow dashboard that raises useful insights and helps to prioritize customer-facing issues is a way that makes it easy...
Mike B.
MB
Mike B.Mid-Market (51-1000 emp.)
4.0 out of 5
"Really friendly team of people and a great system, which we're already massively benefitting from"
The ability to view customer sessions so we get a real insight into how our sites are being used, as well as obviously seeing the erros first hand....
SR
Sam R.Mid-Market (51-1000 emp.)
5.0 out of 5
"Stop reading my review and go add Noibu to your website!"
I have been a professional developer for around 20 years and an architect for a big chunk of that time. In that time I've used so much software th...
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0 people requested security information

Noibu Media

Noibu Demo - Revenue Impact Dashboard
The Noibu console clearly highlights the total revenue saved over the selected time period by resolving high-priority issues. It also highlights the potential annual revenue loss that might occur if existing issues are not fixed.
Noibu Demo - Error Information
With Noibu, you get all the technical details required by developers to resolve an error, down to the exact line of code that needs fixing - even for minified code!
Noibu Demo - Error Detection
Noibu detects 100% of all errors in real time and provides all the session information you need for each and every error to analyze its impact on revenue and user experience.
Noibu Demo - Session Replays
With session search, developers can easily correlate customer complaints to actual sessions to figure out what exactly happened.
Noibu Demo - Error Trends
Visualize the revenue impact that topmost critical errors are causing along with their occurrences and the corresponding trends.
Noibu Demo - Issue Management
Triage tickets directly in the platform and sync with Jira all at once. Custom tags allow you to organize and manage issues for easy reference, and sharing capabilities make it easy to work with external partners.
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50 Noibu Reviews

4.6 out of 5
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50 Noibu Reviews
4.6 out of 5
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4.6 out of 5

Noibu Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for NoibuQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
FB
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Noibu?

As a product owner, I had the opportunity to use Noibu on multiple eCommerce projets. This tool has helped us clearly identify hard to reproduce customer issues, prioritize those issues, and solve them faster, unleashing performance to a whole new level.

You absolutely need to use that tool on your eCommerce project! Review collected by and hosted on G2.com.

What do you dislike about Noibu?

I wish I was using this tool on more project! Review collected by and hosted on G2.com.

What problems is Noibu solving and how is that benefiting you?

Real time errors/bugs flagging

Prioritize meaningful bugs to be resolved. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Noibu?

I love the screenrecordings, the ability to find sessions with #helpcode, and the dashboard filter options. Review collected by and hosted on G2.com.

What do you dislike about Noibu?

It feels daunting if you do not have any training. Review collected by and hosted on G2.com.

What problems is Noibu solving and how is that benefiting you?

Noibu is allowing us to understand how our users interact with our site while also helping us find issues that are not easily replicated. It's also allowed our Customer Service team to get us the information we need to uncover issues within Noibu. Review collected by and hosted on G2.com.

ANDRES ALEJANDRO D.
AD
Full stack developer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Noibu?

As a Noibu user, what I like most about this tool is its ability to provide deep visibility into my web applications, quickly detect and diagnose errors, and integrate with other incident management tools. Review collected by and hosted on G2.com.

What do you dislike about Noibu?

Overall, I have no significant complaints about Noibu. However, I have sometimes experienced a bit of latency when loading data or running certain functionality on the platform. While this has not significantly hindered my work, it would be great if the loading speed could be improved. Review collected by and hosted on G2.com.

What problems is Noibu solving and how is that benefiting you?

Noibu helps me to quickly identify performance and stability issues on the websites I develop or manage. This allows me to fix them before they affect the user experience, thus improving the quality and reliability of my websites and increasing customer satisfaction. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Noibu?

Noibu can be invaluable in troubleshooting on-site issues and logging helpful tickets for your development team. Review collected by and hosted on G2.com.

What do you dislike about Noibu?

A lot of third party scripts can cause false positives. Quantifying on-site issues of difficult and they lean towards very optimistic values Review collected by and hosted on G2.com.

What problems is Noibu solving and how is that benefiting you?

Finding conversion issues on site before they cost far too much. Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Noibu?

It saved us time finding small bugs we would have never found on our own. Review collected by and hosted on G2.com.

What do you dislike about Noibu?

It seems still a bit new and they are trying to figure out some things. Review collected by and hosted on G2.com.

What problems is Noibu solving and how is that benefiting you?

It is finding edge case issues on our site that we can have our dev team address. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Noibu?

The ease of identifiying potential issues in order to improve website functionality and custoemr interactions Review collected by and hosted on G2.com.

What do you dislike about Noibu?

There is a delay in the communication from the team and while the tags can sometimes be mis-leading or not helpful. Review collected by and hosted on G2.com.

What problems is Noibu solving and how is that benefiting you?

Helping us identify issues on the website that cause negative user experiences and lose revenue. Review collected by and hosted on G2.com.

Patricia M.
PM
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Noibu?

We have been using Noibu for more than a year and have found it extremely helpful and easy to use. Noibu has found errors we would not have known about and gives us valuable insights regarding how to resolve these issues. The sorting of the issues by the revenue impact makes it easy to address the most important ones first. The support group and account management are all extremely helpful and knowledgeable. We consider Noibu to be a necessary tool for any e-commerce website. Review collected by and hosted on G2.com.

What do you dislike about Noibu?

Sometimes it's difficult to actually determine the cause of the issue. In those cases we have reached out to support and they have provided assistance where they can. Review collected by and hosted on G2.com.

What problems is Noibu solving and how is that benefiting you?

Noibu shows us where our customers have issues and are unable to continue with their purchase. Noibu is particularly valuable after a code launch by showing us any new issues that might have been created by the launch. Review collected by and hosted on G2.com.

Response from Katya Zeisig of Noibu

Thank you so much for your thoughtful review, Patricia!

We absolutely love working with your team - Happy to know that the feeling is mutual.

Aaron D.
AD
Ecommerce Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Noibu?

Noibu has a really simple, clean interface that aids in helping technical and non-technical people manage and prioritize bugs. It offers such tools as stack-trace and session playback to help legitimize website issues. Review collected by and hosted on G2.com.

What do you dislike about Noibu?

The session playback does need some work, which I know their team is working on improving. Additionally, greater filtering capabilities or even an 'auto-prioritization.' Would be nice. Additionally, it would be great to auto-categorize bugs that appear on the same page. Review collected by and hosted on G2.com.

What problems is Noibu solving and how is that benefiting you?

Noibu helps businesses determine the impact of bugs on their site. It has a calculation that uses sessions, exits, user experience (such as tracking rage-clicks), etc to put a dollar amount to unsolved bugs. Along with metrics such as frequency and total impacted pages and customers, it helps prioritize bugs that need solving. Review collected by and hosted on G2.com.

Response from Katya Zeisig of Noibu

The team really appreciates your thoughts, Aaron! Thank you so much for taking the time to share with us.

And yes, we are currently working on improving our session playback! Looking forward to having that ironed out. We have some other exciting things planned in this quarter's roadmap, too... You'll have to stay tuned.

Verified User in Retail
UR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Noibu?

Noibu is monumenatal in providing insights into issues we would not be able to find through manually testing. It is proving an invaluable tool! Review collected by and hosted on G2.com.

What do you dislike about Noibu?

The dashboard still needs improvements but work is being made to it every month! Review collected by and hosted on G2.com.

What problems is Noibu solving and how is that benefiting you?

New dployment issues Review collected by and hosted on G2.com.

Aaron W.
AW
Co-Founder
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Noibu?

The bug monitoring is something that has been incredibly valuable to us as we build an online marketplace totally custom. There are so many issues that can be difficult to identify - Noibu helps catch and identify revenue-impacting bugs quickly. Review collected by and hosted on G2.com.

What do you dislike about Noibu?

I don't have any dislikes of the platform; the only dislike would be maybe the pricing is a bit high. But to be fair, the amount of help Noibu has been easily worth the money. Review collected by and hosted on G2.com.

What problems is Noibu solving and how is that benefiting you?

Catching bugs that are impacting revenue and user experience across the front-end of our online retail marketplace. The way Noibu catches the bugs is automated and based on user interactions on site and how certain bugs impact the way the users purchase. Review collected by and hosted on G2.com.