Noibu Reviews & Product Details - Page 2

Noibu has provided our team with the tools necessary to detect, prioritize, and resolve critical issues. The peace of mind in knowing that our e-commerce site is running efficiently is worth every penny but also knowing the minute critical errors occur (and the level of customer friction arising from these errors) is invaluable. Gone are the days of "waiting" to hear about an issue directly from a customer through other channels.

From our initial discovery call to our quarterly business review meetings, the people at Noibu are friendly, knowledgeable, and always willing to help answer any question. You couldn't ask for a better partner! Review collected by and hosted on G2.com.

If I could add/change one thing about Noibu, I would love the ability to connect their software to our project management tools (ie: Teamwork and Wrike) for a more seamless workflow on our end. Review collected by and hosted on G2.com.

Noibu is a great tool that helps us address website customer experience issues before customers report them. Its ability to prioritize issues based on revenue impact is very helpful in determine what we spend resources on first. Review collected by and hosted on G2.com.

Not much. The only thing I can think of that would be an improvement is if their "help code" feature could be used more real-time to see issues customers contact support about instead of having to wait 45 minutes for the session to be available. Review collected by and hosted on G2.com.

The ability to review a video and open up Jira tickets from the Noibu app. It has helped the developers easily identify the error and provide a faster resultion to bugs Review collected by and hosted on G2.com.

Nothing at this time, everything worked as expected Review collected by and hosted on G2.com.

Noibu at its core is a helpful tool. It helps monitor errors and converts them into an easy to read metric for the non-initiated.

The team are also super helpful with their on-boarding and constant help. Review collected by and hosted on G2.com.

I'm not sure there's much to dislike - it's an error monitoring tool so you get out what you put in.

I would like to see some sort of feature where if someone in their network has already fixed an error - you could see how it were fixed which could potentially help other users fix it themselves. Review collected by and hosted on G2.com.

Best overall feature of Noibu is the core ability to connect the backend and frontend into a single piece while also giving the ability to see functional recordings of events the users took in order to reproduce a bug. Review collected by and hosted on G2.com.

The only thing I dislike is that some UI elements of Noibu dashboard seem out of date or out of place: elements like some buttons, input fields, etc. Review collected by and hosted on G2.com.

I like how many things Noibu can catch, their customer support and the in depth on boarding process. Review collected by and hosted on G2.com.

It is sometimes tough to identify if the things that they catch are actual issues. Review collected by and hosted on G2.com.

Their Dashboard is easy to use and I love that they are able to assign a revenue amount to issues we encounter on our site. I also felt that the onboarding experience was helpful in teaching our dev team how to use the tool. We also had a dedicated success manager assigned to us to help with any future needs which has been nice. Review collected by and hosted on G2.com.

the one downside of Noibu is you get whatever you put into it. Our development team has been slow to adopt the tool. However, once we are able to incorporate Noibu fully into our process I know that will make our process more efficient and save us time, energy, and money in the long run. Review collected by and hosted on G2.com.

The dashbaord was really easy to use and figure out! We also really apprciated the onbaording experience! Review collected by and hosted on G2.com.

Over projecting loss is a concern we have. It is really daunting looking into the dashboard and seeing so much loss but when you dive into the issues some of them arent really issues. Review collected by and hosted on G2.com.

The session recorings are an invaluable tool to identify issues from the user experience perspective. There are many filters within the session details that help to isolate the root cause. Noibu is constantly updating features offered on the platform and provide a tutorial via email regarding any new releases. Notifications of potential issues are sent in a timely manner. Support team is easily accessible and provides good feedback to inquiries. Review collected by and hosted on G2.com.

Not being a developer, some of the error messages and codes are too technical for me which can make it challenging to create internal tickets. It would be great if a layman's explanation could be provided for some of the error messages and codes. Review collected by and hosted on G2.com.

When it comes to identifying and resolving issues on our website, Noibu has truly shined and has become an indispensable tool for our team. Since integrating Noibu into our operations, we've seen a noticeable improvement in our website's performance and customer satisfaction. The platform has helped us reduce downtime, improve the user experience, and ultimately, increase our sales. Review collected by and hosted on G2.com.

There is nothing that I dont like. its easy to use and provides a great benefit to the team. Review collected by and hosted on G2.com.