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NeoDove Reviews & Product Details

Verified User in Marketing and Advertising
CM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about NeoDove?

Lead management & assignment to conversion tracking - all in 1 single funnel view. The ability to generate different conversion reports is another plus. Review collected by and hosted on G2.com.

What do you dislike about NeoDove?

Lacks lead enrichment integrations. Platform also needs to show Data Science based recommendations to optimise campaigns and Lead allocation/conversion funnels. Review collected by and hosted on G2.com.

What problems is NeoDove solving and how is that benefiting you?

Standardising cold-calling operations under a single platform to ensure trackability on lead conversion is the key problem that NeoDove has helped in solving for our requirements. Review collected by and hosted on G2.com.

NeoDove Overview

What is NeoDove?

NeoDove is a complete telecalling solution that helps small and medium businesses achieve higher revenue growth by enhancing the productivity of their telecalling team. It comes with carefully-designed features like an autodialer, a comprehensive lead management system, instant-multichannel engagement, real-time performance analytics, thousands of integrations, a marketplace for IVR, SMS automation, and so much more. Here’s a gist of what you can do with NeoDove: 1) Create and prioritize campaigns. Add leads. Assign users. 2) Create customizable customer details forms and message templates. Add attachments. 3) Get complete lead history. Make calls through the auto dialer. 4) Send instant WhatsApp, email and SMS without saving customer details manually. 5) Set follow-ups and never miss a single lead. 6) Prioritize leads and assign tasks to other members. 7) Get sales pipeline overview and call reports. 8) Track and manage team performance. 9) Get both direct and custom integrations. Capture all the leads in one place. 10) Access the Marketplace for value-added services. NeoDove brings its users a customizable, safe, and secure platform for all their telecalling requirements. Visit our website: https://neodove.com/

NeoDove Details
Languages Supported
English, Hindi, Malayalam, Telugu
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Product Description

Sales tool is all about getting a good pipeline and also improving your item productivity. NeoDove was built with this is mind. NeoDove was conceived a year ago by the inherent need that wasn't been met Most of the tools present in the market were catering to large tech-savvy organizations and there was nothing for MSME or whatever present was under par. With leads coming from various sources, a lot of time and effort was been wasted managing them manually and in the process losing track of them . There were no proper follow -ups nor reports and analysis to suggest what is not working . As a result lot of time, effort and money were been spent shifting between tools. NeoDove was built to help MSME manage their sales pipeline more effectively. With the unique mobile app, the sales team can manage the leads and also engage with prospects and customers all from the comfort of home. You can follow up with your hot lead, send quotations via SMS or Whatsapp. The call recording feature will help you to monitor your telecaller performance and take corrective actions immediately. You can even customize the script in any language for the benefit of your tele-callers and prospects. The real time analytics and reporting feature powered by AI helps you know what is working and what is not working for you. You can download data at both user and at campaign level.


Seller Details
Seller
NeoDove
Year Founded
2020
HQ Location
Jaipur, Rajasthan
Twitter
@NeoDoveCRM
118 Twitter followers
LinkedIn® Page
www.linkedin.com
87 employees on LinkedIn®

Arpit N.
AN
Overview Provided by:

Recent NeoDove Reviews

sridhama s.
SS
sridhama s.Small-Business (50 or fewer emp.)
5.0 out of 5
"Very good CRM software"
Initially I have started this software little hesitantly, but after using it for few days and the kind of support they are providing I felt I have ...
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
3.0 out of 5
"Quick solution"
Easy to use and integration Competitive price for single-user
AJ
Arpit J.Small-Business (50 or fewer emp.)
5.0 out of 5
"Excellent CRM with Outstanding Support from Bhavya Srivastava"
NeoDove is an excellent CRM tool that has greatly improved our operations. It’s user-friendly and offers all the features we need to manage our lea...
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NeoDove Media

NeoDove Demo - NeoDove Telecalling CRM
All You Need for Smarter Telecalling 1) Autodialer Increase call attempts by up to 200% with an automated calling process. Be it status-wise calling, click-to-dial, or campaign-based calling, choose your preferred calling option 2) Integrations Benefit from a real-time, no code integr...
NeoDove Demo - A modern dialer that unlocks the best in every telecaller.
With NeoDove’s auto dialer software, get all the features you need to slash idle time, maximize efficiency, and boost your sales! Transform your telecalling process, and watch your telecallers perform and conversions increase like never before! 1) Automated outbound calling 2) Instant, mul...
NeoDove Demo - Comprehensive lead management system for full visibility of leads!
From lead capturing and allocation to tracking and managing leads, ensure 360-degree lead management with NeoDove Telecalling CRM. On NeoDove, everything is designed to let you focus on the most important tasks and be more productive! 1) 1000+ integrations 2) Automatic lead capture and d...
NeoDove Demo - One place for impactful, multichannel customer engagement.
Engage your leads and customers wherever they are with call, WhatsApp, SMS or email – without skipping a beat. On NeoDove, get the essentials you need for building a foolproof engagement strategy and driving sales. 1) Easy one-click engagement 2) WhatsApp Integration 3) SMS and Email auto...
NeoDove Demo - Ensure efficient team management and greater productivity!
Your single, most efficient platform to optimize your telecallers’ productivity, streamline task management, and monitor team performance. With NeoDove, better track and organize your team’s tasks and build that efficient team you always wanted. 1) Effortless team management 2) Increased...
NeoDove Demo - Make data-driven decisions with real-time lead and team reporting!
NeoDove makes it easy for you to dive deep into your team and leads’ status effortlessly with intuitive dashboards and categorized reports – all in real-time. Access the right data at the right time, and make smart decisions for both your telecallers and leads. 1) Real-time team and lead ...
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15 out of 16 Total Reviews for NeoDove

4.0 out of 5
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15 out of 16 Total Reviews for NeoDove
4.0 out of 5
15 out of 16 Total Reviews for NeoDove
4.0 out of 5

NeoDove Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
AJ
Digital Marketing Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about NeoDove?

NeoDove is an excellent CRM tool that has greatly improved our operations. It’s user-friendly and offers all the features we need to manage our leads efficiently. The customer service is exceptional—whenever we have an issue, Bhavya Srivastava is always there to assist us. She is highly responsive and ensures that any problem we face is quickly resolved. NeoDove, combined with Bhavya's excellent support, has been a game-changer for our business! Review collected by and hosted on G2.com.

What do you dislike about NeoDove?

I have no dislikes about NeoDove. The platform has met all our expectations, and we haven't encountered any issues that would cause dissatisfaction. It’s reliable, efficient, and user-friendly, making it an essential tool for our operations. Review collected by and hosted on G2.com.

What problems is NeoDove solving and how is that benefiting you?

NeoDove is helping us solve several key problems, including lead management, lead assignment, and telecalling. It streamlines the process of managing and tracking leads, ensuring that no potential customer is overlooked. The automated lead assignment feature ensures that leads are distributed to the right team members, improving efficiency. Additionally, the telecalling feature allows us to connect with leads seamlessly, enhancing our communication efforts. Overall, NeoDove has significantly improved our lead conversion process and helped us save time. Review collected by and hosted on G2.com.

sridhama s.
SS
Event Management Specialist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about NeoDove?

Initially I have started this software little hesitantly, but after using it for few days and the kind of support they are providing I felt I have chosen right software for my organization. Especially Poulami madam ready to take time even for smaller things and clarify us and forward our concerns to the right people and get our requirements done Review collected by and hosted on G2.com.

What do you dislike about NeoDove?

As of now no, I am happy with the product and support. As every software requires upgradation Neodove also keep updating it for client satisfaction and usage Review collected by and hosted on G2.com.

What problems is NeoDove solving and how is that benefiting you?

Whatever extra data types, filters and reports we want they are solving immediately Review collected by and hosted on G2.com.

Shaik  S.
SS
Associate
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about NeoDove?

Best for followups easy tracking very speed Review collected by and hosted on G2.com.

What do you dislike about NeoDove?

Nothing just sometimes lags and bugs are coming Review collected by and hosted on G2.com.

What problems is NeoDove solving and how is that benefiting you?

NeoDove is a telecalling CRM and dialer that helps businesses improve productivity and sales by solving a variety of problems Review collected by and hosted on G2.com.

sarf r.
SR
Business Development Associate
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about NeoDove?

Easy to handle and easy to follow up and changing lead stage Review collected by and hosted on G2.com.

What do you dislike about NeoDove?

Nothing much everything is fine great experience Review collected by and hosted on G2.com.

What problems is NeoDove solving and how is that benefiting you?

Customer interaction and easy to follow up remindes everytime Review collected by and hosted on G2.com.

Verified User in Information Services
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about NeoDove?

Easy to use and integration

Competitive price for single-user Review collected by and hosted on G2.com.

What do you dislike about NeoDove?

Hangs once in a while.

Slower support

Basic features

Exibitont price for multi-users Review collected by and hosted on G2.com.

What problems is NeoDove solving and how is that benefiting you?

Quick dialing Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about NeoDove?

Our company was using the traditional cold calling system until NeoDove was introduced to us by our tech team. All the features intergrated to one system was astonishing. It reduces time considerably with its feature of automated calling and tracking any calls and reporting is very easy. Many more featutures are available but not used it as yet. Review collected by and hosted on G2.com.

What do you dislike about NeoDove?

Limited industry reach is drawback of this software. Though it provides reachs to many industries that we focus yet it we need more industries to be included in the ir services. Review collected by and hosted on G2.com.

What problems is NeoDove solving and how is that benefiting you?

Real time report saved a lot of time for our outbound callers who used to struggle to send the report on time. Automated calling was clearly a boon for them. Lead conversion rate seem to increase marginally which is plus ponit for our organisation. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
UL
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about NeoDove?

Have been using it since a couple of years and the web portal of is pretty handson to analyze and understand the sales pipeline. It helps you have an overview of the entire sales pipline Review collected by and hosted on G2.com.

What do you dislike about NeoDove?

The support service level agreements can be a little more user friendly. The auto dialer feature does. Kot work well for globally present Organizations due to local number issues. Could be great if this can be worked upon Review collected by and hosted on G2.com.

What problems is NeoDove solving and how is that benefiting you?

Giving us a overall experience in term of analyzing sales pipline and the auto dialer feature analytics are a good insight to have whilst working with global teams. Review collected by and hosted on G2.com.

FA
COO
More Options
Validated Reviewer
Review source: Organic
What do you like best about NeoDove?

Neodove CRM is very reasonably priced for startups, backed by a strong player in the market, Vyapaar. I was very skeptical about going ahead with them as I had my doubts in terms of extra reports. The price per annum was too good to be true, hence took time to understand the app, as this is one of the most important applications for any organization that has a team for tele calling; their UI is very simple, and I hardly found any bugs in the system, and whenever I pointed it to the team who were behind the show, they quickly worked on the same based on their priorities. The backend engineers and developers are doing a great job many times; the sales team has helped me with technical queries. I was surprised with the product and process knowledge the team has, and I have earlier used CRM such as SalesForce, Zoho, Leadsquare etc., and so far find this app has the potential to grow as big as them and hoping they continue with their impeccable service. All the very best to the entire team. Bravo!! Review collected by and hosted on G2.com.

What do you dislike about NeoDove?

I have taken Neodove Accounts app, but I cannot add excel or BOQ's to the invoice, wasted my funds after procurement Review collected by and hosted on G2.com.

What problems is NeoDove solving and how is that benefiting you?

Making CRM at economical pricing which in return I will have more users added for productivity gain Review collected by and hosted on G2.com.

Vignesh D.
VD
Associate Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about NeoDove?

The problem Neodove promises to solve is interesting. At least on paper, their product is very intuitive and simple to use. Though in reality - they sell false promises and features. Review collected by and hosted on G2.com.

What do you dislike about NeoDove?

I have worked with tons of Saas startups but my experience with Neodove was the worst and nightmarish. They promised a great product over demo and accelerated us to buy them quickly. Once after we purchased - we realized the product features promised to us were no were closer to reality. Multiple to and fro emails and calls where their team SLA/ETAs to fix it were not adhered to. A strong worded to their founders seeking help moved nothing on resolution. Their telephony partner TeleCMI is also a very poor service platform. We had to go through a negative business impact because of the Neodove team's irresponsible and unprofessional behavior. I regret choosing them and I hope they don't put another customer through this experience. Review collected by and hosted on G2.com.

Recommendations to others considering NeoDove:

I have worked with tons of Saas startups but my experience with Neodove was the worst and nightmarish. They promised a great product over demo and accelerated us to buy them quickly. Once after we purchased - we realized the product features promised to us were no were closer to reality. Multiple to and fro emails and calls where their team SLA/ETAs to fix it were not adhered to. A strong worded to their founders seeking help moved nothing on resolution. Their telephony partner TeleCMI is also a very poor service platform. We had to go through a negative business impact because of the Neodove team's irresponsible and unprofessional behavior. I regret choosing them and I hope they don't put another customer through this experience. Review collected by and hosted on G2.com.

What problems is NeoDove solving and how is that benefiting you?

CRM for our TeleSales vertical. No benefits realized Review collected by and hosted on G2.com.

Anna O.
AO
Head of Growth
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about NeoDove?

- NeoDove is a mobile and web app, where you can upload leads and assign them to your team for calling;

- its multilingual interface makes this tool an ideal solution for international companies;

- you can use customisable preloaded calling scripts offered by NeoDove;

- what I like the most is an artificial intelligence that can analyze calls in real-time to improve the quality and customers' experience of them. Review collected by and hosted on G2.com.

What do you dislike about NeoDove?

At the moment the tool works fine, if I find some cons, I will edit this review. Review collected by and hosted on G2.com.

What problems is NeoDove solving and how is that benefiting you?

NeDove is a great and smart communication solution, based on AI. Review collected by and hosted on G2.com.