Naverisk RMM & PSA Reviews & Product Details - Page 7

I found deployment of agents to all nodes rather quick and painless, patching was straight forward and preferred the reporting functionality the most Review collected by and hosted on G2.com.

I had issues to start with,these included setting alarms and linking remote access software accounts to agents. Review collected by and hosted on G2.com.

Their 24/7 follow the sun support teamss Review collected by and hosted on G2.com.

There really isn't anything I can think of that I didn't really like Review collected by and hosted on G2.com.

With managing our agreements, it was extremely easy to set up and get rolling with. Transitioning was a breeze and I found the support team extremely helpful in the process. Thank you. There were even 2 onboarding sessions with a talented engineer who knows the IT industry like the back of his hand. He was able to walk us step-by-step through all the ins and outs of the settings panel, patching, scheduling, projects and most of all what I liked, the ticketing. He was extremely helpful/ Review collected by and hosted on G2.com.

Nothing really. It felt like slipping into the product itself was very easy and the support team certainly helped with this. Review collected by and hosted on G2.com.

I found Naverisk RMM and PSA to be a highly effective platform to consolidate my client management and monitoring onto the one software platform. Its features allowed me to be more reactive rather than proactive to any issues that were identified with the clients. This in conjunction with the excellent support provided by my BDM and the support staff would allow me to recommend Naverisk to any potential business looking for an all encompassing solution for client management. Review collected by and hosted on G2.com.

In all there really is nothing that I disliked about the software though if I had to mention anything it would be that monitoring website status, whether it is up or down, required slight customization. Review collected by and hosted on G2.com.

Support teams are second to none. They work hard behind the scenes and are very honest about updates. The platform is easy to deploy, easy to use, and supports everything I need. It's got an aggressive update schedule. And their forum makes communication with Support Teams and other professionals really easy. The Agent that gets deployed on machines is TINY, compared to other companies I tried. Review collected by and hosted on G2.com.

Same as everyone else on the planet right now - Mac integration is a struggle. Review collected by and hosted on G2.com.

As with all network device monitoring solutions, the actual device agent does exactly as it says on the tin. The reporting features of the agent are precise and allows Review collected by and hosted on G2.com.

My only issue i've come across with Naverisk is the lack of Quoting and CRM Review collected by and hosted on G2.com.

Everything is at your finger tips. Very easy to use scripting and automation

Solid service desk and PSA billing automation with products such as Xero

Great support and really easy to work with Review collected by and hosted on G2.com.

User interface isn’t could be updated but easy to use.

Enjoying the new releases and improvements and more functionality

Could have more integrations but believe more are coming in future releases Review collected by and hosted on G2.com.

I love the ease and functionality of Naverisk's interface. Nothing onscreen looks jumbled or unnecessary. . All options and tabs are laid out beautifully and efficiently. I am a visual learner so using an interface that doesn't require clicking drop down option after drop down option WITH HIDDEN OPTIONS on HIDDEN PAGES makes Naverisk a godsend tool. :) Might I also add that I LOVE being able to create PROJECTS in Naverisk as it helps me to keep track of ALL client issues aside from tickets that have been created. I have multiple clients with weekly requests, and the best course of action to handle these requests have been through the Projects tab. Review collected by and hosted on G2.com.

I wish that Naverisk included an option where Sub Clients could be created under a PARENT client. I use Naverisk to mange computers at various credit unions. A few of these credit unions have different branches with different needs at these branches. I'd love to store these branches all under one client without having to create a NEW client for each branch. Review collected by and hosted on G2.com.

Naverisk (or Nav for short) is a pretty standard RMM tool of the like used by MSPs to manage client devices remotely - And that's what it does. It works (most of the time). Review collected by and hosted on G2.com.

It can be pretty sluggish at times if you try to push too many script packs out at once. The server struggles. Review collected by and hosted on G2.com.