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Naverisk RMM & PSA Reviews & Product Details - Page 3

Naverisk RMM & PSA Overview

What is Naverisk RMM & PSA?

Naverisk is a robust All-in-One IT services platform for MSPs and IT Pro’s. Naverisk combines RMM, Service Desk, PSA and 100% free Data Protection into a single powerful solution. Our excellent global 24x7 support also means you can get real time help when you need it.

Naverisk RMM & PSA Details
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Product Description

Naverisk is an excellent solution for MSPs and IT professionals looking for the core features needed in remote monitoring software. Wrapped in a all-in-one solution, Naverisk provides tools for device and network monitoring, alerting, auditing, patching, reporting, ticketing, workflow, automation, scripting, and much more.

How do you position yourself against your competitors?

MSP’s and IT Departments looking for a cost effective, powerful IT services suite with great support.


Seller Details
Seller
Naverisk
Year Founded
2010
HQ Location
Auckland CBD, Auckland
Twitter
@Naverisk
441 Twitter followers
LinkedIn® Page
www.linkedin.com
25 employees on LinkedIn®

MK
Overview Provided by:

Recent Naverisk RMM & PSA Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"A great value RMM"
Naverisk has been a reliable partner for our IT needs for the past 6 years. Their RMM & PSA solution offers excellent value per seat, making it an ...
Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Makes asset management easy"
Device lifecycle management, software updates, device performance monitoring.
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Positive"
Streamlined our operations and has provided useful insights.
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Naverisk RMM & PSA Media

Naverisk RMM & PSA Demo - Naverisk reporting
Gain insights and optimize your business with expanded Business Intelligence functions.
Naverisk RMM & PSA Demo - Windows, Mac, & Linux Support
Open up new revenue streams by offering Mac & Linux support! Naverisk provides full Mac & Linux functionality, meaning you now have more support options.
Naverisk RMM & PSA Demo - Service Desk
Undertake all your key actions straight from the service desk, including collaborating directly with your teammates, triggering a device restart, running a script and more.
Naverisk RMM & PSA Demo - Integrations
Naverisk has a growing list of integrations with the IT services industry’s leading security, backup and PSA vendors.
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Have you used Naverisk RMM & PSA before?
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69 Naverisk RMM & PSA Reviews

4.7 out of 5
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69 Naverisk RMM & PSA Reviews
4.7 out of 5
69 Naverisk RMM & PSA Reviews
4.7 out of 5

Naverisk RMM & PSA Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Naverisk RMM & PSAQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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GK
founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Naverisk RMM & PSA?

I loved the tight integration of ARMA Backup into this product also I have to say the patch management and monitoring are pretty lit. the integrated splash top and direct RDP Connections from the webpage are a huge time and headache SAVER!!! i just love this Review collected by and hosted on G2.com.

What do you dislike about Naverisk RMM & PSA?

sometimes i get a little lost in all the menus, i also dont like, that i cannot close a ticket directly from an email.

e.g. when im out for the weekend and get notified, that my notebook ran out of battery, i would like to close that ticket from my email directly, but i have to login and close it there, which is possible but inconvenient via the phone Review collected by and hosted on G2.com.

What problems is Naverisk RMM & PSA solving and how is that benefiting you?

so far i am only using the ticket system, patch management, remote desktop / splacetop and software updater. Review collected by and hosted on G2.com.

VY
HOD
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Naverisk RMM & PSA?

Montitoring, remote access, patching and automation are some of the best features included in Naverisk. It helps us as an MSP in our day to day tasks so we support our clients in the best way possible Review collected by and hosted on G2.com.

What do you dislike about Naverisk RMM & PSA?

Nothing that are dislike in the provided features. Every single included feature is of use. The team behind Naverisk is doing all the needed to keep on improving and securing the platform. Review collected by and hosted on G2.com.

What problems is Naverisk RMM & PSA solving and how is that benefiting you?

It is benefiting us in our day-to-day work helping us fix problems in our clients' devices and infrastructure and supporting them on the spot by remotely accessing their devices Review collected by and hosted on G2.com.

MG
M
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Naverisk RMM & PSA?

The software covers every aspect an MSP could ever want from a tool to manage its clients. RMM PSA all in one. We have looked at other products even recently as our contract was up for renewal but again after looking at Atera, Solarwinds, FreshDesk, WebHelpdesk, ninjaone etc we still came back to Naverisk on functionality and cost is very resonable. Review collected by and hosted on G2.com.

What do you dislike about Naverisk RMM & PSA?

Could do be a Mobile App and improvement on reporting. Although the reports do cover all the needs my clients have asked for over ten years. They could do with updating in relation to design etc. Review collected by and hosted on G2.com.

Recommendations to others considering Naverisk RMM & PSA:

Ease of Use

Value for Money

Easy to Setup

Support Amazing Review collected by and hosted on G2.com.

What problems is Naverisk RMM & PSA solving and how is that benefiting you?

Client access to the portal excellent, patching and scheduling of upgrades very easy. Monitoring AV and security updates for all machines and servers. Review collected by and hosted on G2.com.

MS
Owner
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Naverisk RMM & PSA?

Competitively priced, generally reliable with a good range of features, generally easy to get the hang of and if I have needed support, they have normally been very helpful and fairly quick to respond. Review collected by and hosted on G2.com.

What do you dislike about Naverisk RMM & PSA?

More antivirus integrations would be useful, but that applies to all RMM solutions. The Xero integration isn't easy to setup, other RMM's integrate a lot easier. Didn't like the fact that having swapped away they cut my license earlier than they should have and so I have been unable to access my own hosted naverisk server to get some info off it. Review collected by and hosted on G2.com.

What problems is Naverisk RMM & PSA solving and how is that benefiting you?

Remote support, software installs, patching and updates for multiple clients Review collected by and hosted on G2.com.

ML
Support Engineer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Naverisk RMM & PSA?

The ease of access provided for servers and workstations along with the integration with Splashtop makes remote support and diagnostics a breeze. Review collected by and hosted on G2.com.

What do you dislike about Naverisk RMM & PSA?

The user interface can be a little bit obtuse but all features you could want are definitely included. Review collected by and hosted on G2.com.

Recommendations to others considering Naverisk RMM & PSA:

I would recommend Naverisk wholeheartedly although as ever a trial may be a good idea.

Their feature list is great and their support is top notch. Review collected by and hosted on G2.com.

What problems is Naverisk RMM & PSA solving and how is that benefiting you?

Scheduling, access and diagnostics of workstations can be done in minutes due to access to the CMD console and integration with Splashtop along with Naverisk's scheduling system. Review collected by and hosted on G2.com.

KR
Technology Specialist
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Naverisk RMM & PSA?

I like that Naverisk has Inventory, Remote control, monitoring, scripting, patching management all in one!

We can manage most our of fleet with this one tool which is very nice. Review collected by and hosted on G2.com.

What do you dislike about Naverisk RMM & PSA?

The built in, free remote control software is a little quirky at times but those issues are overcome easily. Searching within the platform can be a little cumbersome along with haveing to click "apply" instead of just hitting enter on the keyboard when filtering a view, etc. Review collected by and hosted on G2.com.

What problems is Naverisk RMM & PSA solving and how is that benefiting you?

Capturing inventory of our entire tech stack, easily tracking tickets to a device, easily able to remote into a PC. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Naverisk RMM & PSA?

Excellent value for money and lower per agent costs than other competitive products

GUI view has customisable columns to easily show the info you want to see

Easy to view multiple devices and associated status and info

Good reporting - device inventory, software etc

Ability to see/manage/apply individual patches and driver updates on individual device basis

Agents for Windows, Linux, Mac Review collected by and hosted on G2.com.

What do you dislike about Naverisk RMM & PSA?

Can always have more features and integrations but this more than did the job for us and our requirements, we didn't need integrations, besides no single product can do absolutely everything. Review collected by and hosted on G2.com.

What problems is Naverisk RMM & PSA solving and how is that benefiting you?

Ability to easily and quickly view status, information and data relating to devices being managed and supported

Operational efficiency and ability to quickly react to issues and deliver timely service Review collected by and hosted on G2.com.

GA
Sales
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Naverisk RMM & PSA?

Great RMM solution for an incredible price.

Naverisk is an excellent monitoring and management tool that provides almost all the functionality that its expensive competition does, for a fraction of the price. We moved from Datto to Naverisk last this year, drastically cutting costs without compromising management capabilities.

The features are constantly being updated with new, handy additions that are released and documented monthly. Review collected by and hosted on G2.com.

What do you dislike about Naverisk RMM & PSA?

My biggest gripe is their support. Slower and sometimes not a good way to get things fixed. Review collected by and hosted on G2.com.

What problems is Naverisk RMM & PSA solving and how is that benefiting you?

This software has allowed my IT support business to compete with larger companies in the RMM market. It's obvious that Naverisk has a passion to constantly improve their product and they have a real interest in customer satisfaction. Review collected by and hosted on G2.com.

LY
Support Technician
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Naverisk RMM & PSA?

Naverisk RMM is easy to use, each part of the website is designed well, and the integration with our other softwares that we are very dependent on is brilliant. Review collected by and hosted on G2.com.

What do you dislike about Naverisk RMM & PSA?

The UI that Naverisk has isnt the best, it can be sluggish and could be made prettier too. Review collected by and hosted on G2.com.

Recommendations to others considering Naverisk RMM & PSA:

If youre looking for a product with 99.9% uptime and support for any issues you may come across 24/7 then naverisk is your product. Review collected by and hosted on G2.com.

What problems is Naverisk RMM & PSA solving and how is that benefiting you?

Devices that we remotely manage are easy to connect into, as well as being able to see the hardware within certain pcs without having to connect in. Review collected by and hosted on G2.com.

Brian B.
BB
Projectleider ICT & Netwerkbeheerder | Security Officer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Naverisk RMM & PSA?

The fact that the PSA & RMM and CMDB are all in one application. Easy to use, request your own features that will be discussed on forums. Support is great! Review collected by and hosted on G2.com.

What do you dislike about Naverisk RMM & PSA?

Sometimes the minor bugs. However these are not really comon. Just mail the support and most of the time in the next release its fixed. Review collected by and hosted on G2.com.

What problems is Naverisk RMM & PSA solving and how is that benefiting you?

Time management, issue tracking espacially the time saving it does aswell the monitoring of servers. Review collected by and hosted on G2.com.