Top Rated Naverisk RMM & PSA Alternatives
69 Naverisk RMM & PSA Reviews
Overall Review Sentiment for Naverisk RMM & PSA
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Creating projects and adding multiple users to a ticket.
The various reporting function that are available.
Being able to create script packs.
Console option when viewing a device.
All the device information that pulls through.
Ease of Implementation. Review collected by and hosted on G2.com.
It is not easy to find an old ticket that I had worked on before. Review collected by and hosted on G2.com.
Splashtop remote support and the various other methods for remoting, Patch management :) Review collected by and hosted on G2.com.
The fact that at time we cannot use remote control, it doesnt always work but when it does it is stable. Review collected by and hosted on G2.com.
Creating projects and giving us the option add multiple users to tickets and project. Creating scripts on users devices
pulling reports from Devices
User Friendliness.
Customer Support was helpful
Adding clients into the system was simple and effective. Review collected by and hosted on G2.com.
Searching for specific tickets need to be improved. Review collected by and hosted on G2.com.
Naverisk provides all the most needed tools in one place, Remote access, chat, patch management, Asset tracking, ticket management, monitoring alerts and more. It simplifies our job. Review collected by and hosted on G2.com.
For the on-premise version we run, the upgrade procedure for the software could be better automated. The process is manual and bit long, but the staff does help immediately upon any issues. Review collected by and hosted on G2.com.
Naverisk allows for a very easy and intuitive way to control devices and ensure nothing is missed. I like the fact that you can display all devices and see with a single click what if any issues there are. Review collected by and hosted on G2.com.
Not much, there could be better reporting but to be honest they are adequate what would be really handy is a month end client report that looks professional and can be automated to send out. Review collected by and hosted on G2.com.
The ease of accessibility and availability. Just a single button press and you can connect to peoples PCs. Im going to make up the % but it seems like a 99% success rate to getting onto PCs too which is super important when working remotely for 100% of our customers Review collected by and hosted on G2.com.
Dislike the actual user interface for the servicedesk tool. Also the search function is terrible in every way. Finding old tickets or archived information is a nightmare. The tickets look horrible too and everything seems to be in plain text rather than a UI Review collected by and hosted on G2.com.
With Naverisk we have monitoring servers and machines in real-time and we get notified if the server needs patches or has an issue i.e. network connectivity as soon as the problem arises. This makes catching problems much faster and easier to fix Review collected by and hosted on G2.com.
There isn't really anything I don't like about Naverisk. To be honest the only thing I think could be better is the integration with different software. For example, it could be easier for us to integrate our software into it. Review collected by and hosted on G2.com.
Having a single tool to manage everything in. Naverisk makes my day-to-day administration much easier as I can load up my ticket load and access all the information necessary for my job duties. Review collected by and hosted on G2.com.
In all honesty, I cannot think of dislikes for this product. Closest thing would be the interface isn't exciting... but its not even a dislike! Simple is good sometimes. Review collected by and hosted on G2.com.
The Workflow automation is truly helpful. Naverisk also has a perfect integration with Splashtop for remote support Review collected by and hosted on G2.com.
The Naverisk UI takes a bit of learning as it is not naturally intuitive yet it is very effective once you learn it Review collected by and hosted on G2.com.
