Navattic Reviews & Product Details

Navattic makes it super easy for us to capture, build, and visualize our interactive product tours. We use Navattic almost every day and create new tours almost every week, so it's important for us to have a tool that scales with our growing needs.

Navattic is super easy to set up, requiring just adding a Chrome extension to your browser. Connecting our tours to HubSpot is quite simple with a one-click integration.

Most importantly, the experience feels authentic to our product, giving end-users the best possible impression of our product offering. The most significant advantage for us with Navattic is how quickly the platform allows us to create our narrative due to its unique layout, which shows all the screens in a single view.

Their help and support has also been highly positive. Their customer success team is always available to help answer questions we may have across our team. Review collected by and hosted on G2.com.

It can sometimes be challenging to get accurate tracking when sending out a link to multiple people and wanting to avoid gating those tours. Review collected by and hosted on G2.com.

Navattic excels in creating engaging and interactive product demos that effectively showcase key features and benefits. The platform is intuitive, making it easy to customize demos with rich multimedia elements like anchors, automation and images. This versatility ensures a compelling presentation tailored to different audiences, enhancing user engagement and understanding. We successfully leveraged Navattic to streamline onboarding for B2B partners. Customer success helped out by unlocking features that were critical to the launch. We still use Navattic when streamlining implementation and automating product demos for customers. Review collected by and hosted on G2.com.

While Navattic offers powerful features for creating demos, there is room for enhancement in user interface customization options and integration capabilities. Improving these aspects would offer users greater flexibility to seamlessly integrate demo content into their sales processes. I would encourage Navattic to refine their interface to identify and address potential interruptions in the user's workflow during demo creation. For example, a flag that lets creators know that user would not be able to progress to next slide because there is no anchor plotted for it. Review collected by and hosted on G2.com.

Our team began using Navattic about 4 months ago. We had a great onboarding experience that was helpful and informative. Our account manager has been readily available for guidance and support, and she's had great ideas on things we can add to our demos to make them more visually appealing. The platform itself is easy to use once you give it a few test drives. I've enjoyed sharing these mini-demos with my prospects, finding them a valuable tool for warming up leads and getting them excited about our most in-demand features. Review collected by and hosted on G2.com.

We'd love to see a friendlier mobile version of Navattic demos, and we know it's in the works! Beyond that, I would enjoy using some AI-generative features in the product. That would help us generate demos faster and more efficiently. Review collected by and hosted on G2.com.

Navattic has allowed myself and my team to create product demonstration walkthroughs quickly and easily. What used to be an involved process of capturing screens and editing can now be done in a very short time. The tutorials and online help made it easy to create a first demo, and it wasn't long before we had several demos in production and live for our sales teams and customers to view.

We have found this to be helpful as an internal training tool, as our sales teams and consultants can easily see how a new solution works by viewing a demo. Customers appreciate that they can quickly see how a new solution works without having to wait to schedule a meeting, and best of all, customer advocates can share the demo easily amongst other internal parties that are involved in the buying discussion. All of this help accelerate the buying process.

The analytics are very helpful from a usage tracking and reporting perspective.

One other thing - as your offering evolves and new functionality surfaces, it is easy to go back and update existing sections of the demo without having to start over from scratch. This helps us keep the demo current and accurate without a lot of upkeep. Review collected by and hosted on G2.com.

Not a lot of downsides, the tool itself is simple to use, although I think there is still more to exploire and take advantage of. Review collected by and hosted on G2.com.

It's very easy to pick up and is quite flexible. Took me less than a day to get the hang of it and we're able to push out many demos quickly and easily.

I also like that the team listens to its customers/users and have been updating the tool with great additions.

It's definitely powerful and very flexible. The page capturing feature is really cool but we often use this tool to demo things that aren't yet developed. That has helped our sales team tremendously. Review collected by and hosted on G2.com.

1. It's not yet made for co-editing. Would be amazing if I could collaborate in real time with my sales and product marketing coworkers.

2. Bulk editing is a bit tricky to do but it seems like they're heading to the right direction with the updates I've seen.

3. We were hoping we could extract Figma prototypes with its html capturing tool, but it doesn't work like we expected, meaning it doesn't let you easily change its html elements. It's essentially taking a bad screenshot of it. Review collected by and hosted on G2.com.

It is very easy to use. From capturing screens to putting flows together, the interface is quite easy to understand and demos can be created in very little time. Also, the price point is hard to beat. That's why it's the perfect platform if you are considering a venture down the interactive demo path. It also easily integrated with our hubspot. Easy to use and it wont eat up your budget. Review collected by and hosted on G2.com.

Anchoring tooltips on the screen can sometimes be a bit buggy. And possibly more options within the actual creation process itself, such as different button types and features within the demo, but I figure in time these areas will only get better. Review collected by and hosted on G2.com.

Navattic is best at creating demo experiences at scale. The platform is designed to show snapshots quickly and easily and then use those to guide to more high-intent conversion actions.

The company team is also top tier. I have never had a bad interaction with anyone at the company. Review collected by and hosted on G2.com.

Information is hard to find on how to do certain things. I speak to people at Navattic to provide product feedback fairly regularly and every call so far I share hey I wish I could do this, only to find out it was possible but just not readily visible.

Reporting is not robust enough. Review collected by and hosted on G2.com.

Super easy to use and navigate. The platform is intuitive and their knowledge center is vast for the things you are not able to eacily figure out. Review collected by and hosted on G2.com.

You cannot take captures from demo environments that you do not have a direct login to which can sometimes make it a little tricky with partner platforms, but this is minor and not a big hinderance. Review collected by and hosted on G2.com.

The product is easy to use, and easy to set up, making it simple to create step-by-step guides for marketing, sales, enablement, etc.

I need to also mention how great the Navattic team behind the product has been. Their support has been fantastic over the past year when it comes to questions, assistance, taking feedback, etc. Review collected by and hosted on G2.com.

Not a lot to dislike. I would like to see a feature allowing partners to access select segments or ares of the back-end of Navattic to pull reporting and/or provide feedback on demos. Some sort of real-time collaboration feature would be helpful. Review collected by and hosted on G2.com.

Whilst a beginner - learning the ins and outs of the platform is straightforward not just due to the great support, but the UI is polished and simple to follow.

Once you're comfortable with the platform creating interactive demos with Navattic is fast and easy.

The UI is very intuitive so there's not much of a learning curve.

The support I've received is always stellar - there's always someone on hand ready to respond quickly with answers. The documentation is thorough and frequently updated.

Another notable characteristic of Navattic as a business is the frequency of improvements they make to the platform.

This doesn't just mean quality of life improvements but also functionality that really hones in on sales enablement. Review collected by and hosted on G2.com.

The Analytics section has room for improvement. The visualizations in-platform are limited to a bare-bones line chart for the overall comparison metrics (engaged users, CTR, unique visitors etc.) and these cannot be exported.

There needs to be an undo button when building/editing a tour - especially for when a step is accidentally deleted. Review collected by and hosted on G2.com.

The best thing about Navattic is the clear web captures and allowance to edit the text and elements in the tour.

The options of tooltips, modals, and beacons help you customize the product tour to a granular level.

The backdrop option is very underrated and deserves to be used more, as it highlights just what is needed.

Customer support has been very active and very helpful when I reach out to them Review collected by and hosted on G2.com.

Mobile responsiveness is good but can be really better. Review collected by and hosted on G2.com.

Navattic has greatly helped my team rapidly demo all new product features whether

in training or direct to customers. For customers we can rapidly brand, and customize to make the experience as impactful as possible. Review collected by and hosted on G2.com.

Sometimes the sharing of demos is difficult to manage from a security standpoint internally. We had to come up with a system to hide some roadmap demos from the rest of the team. I hear this is getting fixed however Review collected by and hosted on G2.com.

Navattic is a really good tool for creating product demos. The capture feature makes the demo experience interactive and the ability to choose from modal or tooltips gives you the ability to choose how your users will interact with the demo and the experience they get while clicking on various steps. The best part of the tool is the support our CSM was always amazing to reach out to and get queries solved and he went out of the way to provide various ways to accomplish how we intended our tour to be.

In Summary:

Easy to use platform to create product demos and amazing support. Review collected by and hosted on G2.com.

The only found two major drawbacks in Navattic.

1. When you apply a CTA banner on the product demo it pushes the last section of the page out of bounds meaning you really can't see the end of the screen that you have captured. The CSM told me they were looking into the issue.

2. It lacks ability of routing which other players like storylane etc have. Which could make the experience even better based on what the user selects. Review collected by and hosted on G2.com.

Navattic is a really powerful tool to create realistic interactive demos and generate leads! The html capturing and demo flow setup works like a charm, and they've also built tools to mitigate errors like editing the html or anchoring popup elements. The analytics give accurate, powerful insights into who views our demo and helps us run our go to market function. Review collected by and hosted on G2.com.

As the software and company are still new, I've encountered technical errors that don't provide much visibility into what went wrong or how to get around it especially when I'm editing HTML. I'm sure they're actively fixing these errors though. Review collected by and hosted on G2.com.

After embedding Navattic into many of my processes and overall strategy, I don't know how I have ever worked without it!

Navattic has helped me unlock an entirely new approach to the way I go about storytelling and helping others understand our product, a recent feature release, and more. Review collected by and hosted on G2.com.

When I first adopted Navattic, the UI was a bit clunky in some areas. However, over the last 2 years, it's amazing how many improvements to the UI have been shipped out! Review collected by and hosted on G2.com.

My goal for the product was creating demos to show potential clients our full product experience, without providing a sandbox environment.

The tool is overall pretty intuitive and easy to use. It took me a while initially to figure out what I was doing, but once I did, it feels clear and logicial. I love the feature that allows me to 'edit' the product screenshots before publishing them into a demo so that I can update text details and keep them relevant.

Big driver for me was price point! I really wanted to try this type of software after seeing ads and examples of it, but the first couple I looked into were out of reach for budget-wise. This is affordable for me to try out and they've been accomodating with discounts to try out different packages and features.

Their Customer Support person is great. She frequently checks in to see how things are going and provided helpful tips and suggestions. Review collected by and hosted on G2.com.

I wasted my time initially by not doing a guided tour and just trying to figure out things on my own. Then once I had a live walkthrough, I learned about cool features I didn't know about and things that would have helped me use the tool more effectively. It's overall pretty intuitive. There were a few things that were not super clear at first, but support got back quickly with explanations!

I find creating the demos to be time-consuming. Looking foward for where the product can go, I'd love to see more automated elements -- like being able to record me going through an entire website, automatically capturing all the screens, and building demos that recreate my click-thru motions that I can edit as needed. Review collected by and hosted on G2.com.

Our main use case for Navattic is lead generation —and more recently product marketing.

It is extremely easy to use: it only required a bit of web development at the implementation stage. But it was more a self-imposed requirement since we wanted to have it totally embeded in our website.

During our development phase, these folks were extremely responsive: shared best practices, examples for inspiration and useful material to build our guided tours. After going live, little to none support was needed from our side. The tool just works!

We haven't used the Marketing Automation Platform/CRM integration (Hubspot, Account Engagement and Salesforce) since we use native forms (and they were developed to be embedded in our CMS) Review collected by and hosted on G2.com.

Nothing too relevant! Navattic is great! Review collected by and hosted on G2.com.

It's super easy to replicate system screens and create flows that show how to navigate. The implementation/onboarding process was quick and simple - great time to value.

We've now adopted Navattic for internal trainings and customer specific use guides. Our team works on Navattic daily...

Besides our current customers satisfaction, our Marketing team is capturing way more leads because of the interactive demos on our website. Review collected by and hosted on G2.com.

Eventually there are some screen captures that can go wrong, depending on the HTML/CSS code. We've also seen problems depending on whether we're using ultrawide or regular screens. But those were reported and we always see improvements on Navattic's end. Review collected by and hosted on G2.com.

Navattic has been a great tool to help our business create Product Tours and Guides about our platform. Using capture of the actual platform allow the tour to be more than just an overlay ontop of a static image, so users can get a more immersive sense of our tool. They are SO fast to put together, usually less than 15 minutes are so, and since they can be edited at any point within the tour, it makes it far more efficient than creating Promo Videos or Video Walkthroughs that have to be update every time our product is. Review collected by and hosted on G2.com.

The biggest drawback that I have found in using Navattic (which could be specific to us, but I doubt it) is that the tours and what users do during the tour is not actually performed IN our platform. So if you are walking a user through building something for the first time, at the end of the tour they won't actually have anything to show for it or continue on from. Review collected by and hosted on G2.com.

Web capture feature, ease of use, customization options for flows, edit capabilities for web captures Review collected by and hosted on G2.com.

UI could be improved (some things not as intuitive), mobile view still seems to be very clunky. Web capture edits don't always apply. Would be helpful if we could choose specifically where the tooltips go on a web capture. Full view for demos are great but would be nice if there were more mobile view options that don't require manually recreating a new tour (i.e like Arcade) Review collected by and hosted on G2.com.

Navattic has made it super easy for our Sales Team, Marketing & Customer Support Team to generate quick and custom demos that are used in a variety of ways! Building impactful demos is a time consuming task and Navattic has helped us scale that ability more quickly.

Our CSM, Kaylie, is AWESOME! She responds quickly with tutorials and is always available. This is a huge differentiator for us! Review collected by and hosted on G2.com.

The interface for demo building and customization could be a bit more user friendly, but after a few builds, you get the hang of it. Review collected by and hosted on G2.com.

The interactive demos created using Navattic have been a game-changer for us. They allow our prospects to experience our product's capabilities firsthand, at their own pace, and without the need for a live guide. As a fast-growing startup in 2021, one of the most significant benefits we've observed is an increase in our sales team's efficiency. With Navattic, we can simultaneously engage multiple prospects, providing them with personalized, interactive demos. This scalability has directly contributed to a boost in our sales pipeline and a shorter sales cycle.

Creating interactive demos with Navattic is fast and easy. The UI/UX is very intuitive so there's not much of a learning curve. Their magic editor is an awesome feature that lets you edit every element on your screen captures. We've created multiple interactive demos for our product and have even successfully closed several deals from prospects just going through our interactive demos. The team and support is responsive and always willing to help. Their help center is also very thorough and provides a ton of resources to help you get started. Review collected by and hosted on G2.com.

With most SaaS products, there will be bugs but they address them promptly. Occassionally there might be a few glitches with things not saving right away or loading properly but they have all been resolved within 24 hours when we reached out to support. Review collected by and hosted on G2.com.

What I like best about Navattic as a tool is that it is extremely easy to use. It's quick to get started and the training and customer service is unmatched. Someone recently asked me how long it would take to stand up Navattic and the truth is you really can do it in as little as a day. It is that easy to use. Navattic is also very customizable. You can publish and share tours in a lot of different ways so whatever strategy you are working with whether it is sales led growth or product led growth or a mix, you can use Navattic throughout your funnel. I also find it really valuable that I can edit captures in Navattic and personalize the content for our ABM strategy.

What I like best about Navattic as a product is how it supports revenue-focused marketing campaigns. Navattic enables us to show our product and share customized experiences with our audience without the barrier of a formal demo. I also appreciate that Navattic is not just a sales and marketing tool; every team can use Navattic whether it's for training or mocking up product updates.

I've introduced Navattic at three different companies and every time people are so excited to use this tool. I also value the sense of community that comes from working with Navattic. From their support teams to their social media and thought leadership, using Navattic feels like being part of a group of superstars. Review collected by and hosted on G2.com.

I wouldn't say there's anything I dislike about Navattic. If anything I use the product enough that I end up with more feature requests than anything to really complain about. I think it would be great if Navattic introduced more gating and privacy features. I would also like to see features like dynamic adjustments to tours to support return viewers. I'd love to see AI generated tours based on webtraffic or click trails so audiences actively on our website could see a personalized tour before leaving. And it would even be great to enable a chat feature so anyone taking a tour could chat with our team without having to leave the tour. To be fair, they may already offer some of these requests through integrations. Review collected by and hosted on G2.com.

I really appreciate how user-friendly Navattic is. The Navattic account team is very involved and pays close attention to their customers. They're always listening and making their platform better. The big update they did in December 2023 changed the way the demo assets are oganized, making it much easier to navigate and manipulate, including some nice duplication features. They also added a great feature called 'Team Workspace.' It's very helpful for keeping everything in order and secure, especially in a big company.

Starting with Navattic was straightforward, too. The templates the Navattic team provided were a big help. They made it much easier for us to lay out our demos. Getting everything set up didn't take much effort, thanks to their guidance. This made the whole process of getting started with Navattic very smooth and hassle-free. Review collected by and hosted on G2.com.

One thing I found challenging with Navattic is its mobile friendliness. It doesn't work as smoothly on mobile devices as it does on a computer. This can be a bit inconvenient when trying to promote demos for users on the go. Review collected by and hosted on G2.com.

The customer success team is incredible! I love being involved in customer conversations and events that Navattic holds. They make you feel valued - I truly feel like my ideas and requests in the product have been considered and if they don't get implemented, it's usually because it already exists! The customer success team is incredible and are very helpful. Review collected by and hosted on G2.com.

Nothing comes to mind. Navattic is a great product and exceptional company! Review collected by and hosted on G2.com.