The capture and create flow is incredibly straightforward and easy to understand. The capture editing experience is also very robust. Review collected by and hosted on G2.com.
The only downside is the is the sometimes slow and clunky experience of waiting for edits to stick. Review collected by and hosted on G2.com.
320 out of 321 Total Reviews for Navattic
Overall Review Sentiment for Navattic
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Product being PLG is very easy to implement and get started with. My favourite part about Navattic is not just the product but the team behind the product. I have used Navattic for interactive demo's and for building and unclogging pipeline for PLG products. The team took a keen interest in my usage and decided build more features and scale the use-case out to others which made my immediate use-case better. They have always been tremendously open to feedback and the customers voice seems like their roadmap. It also helps that i get to lean a lot through working with them as I build my GTM org. Value in partnering with not just a great product but expert GTM professionals.The product is very easy to use and it integrates with our existing outreach technology. Review collected by and hosted on G2.com.
Its not necessarily what I dislike about the product but it can take a couple attempts time to fine-tune the tour and make it look as polished as id like. Review collected by and hosted on G2.com.
Navattic is a no-brainer now that they have a free forever plan. I built an interactive demo for my client and I was a newbie to the whole process. It was pretty easy to get going and the Navattic team helped me out when I had any questions. They even helped me build out the mobile-friendly version. We were curious about the data analytics (who visits the demo, how many clicks, how long, etc.) so we were able to get a taste of that too (free trial). Now that they have the Storyboard Generator, it's way easier to create an outline for the demo experience. https://www.navattic.com/tools/ai-storyboard Review collected by and hosted on G2.com.
I wish I had access to the Storyboard Generator sooner! :) Review collected by and hosted on G2.com.
I enjoy being able to create screenshots for the demo directly within the tool. It's also convenient to clone those capture folders for any additional demos I might create in my account. One of the recent updates that I appreciate is the ability to customize the positioning of elements, ensuring that the tooltips do not obstruct any important information. The customer service team is top-notch; anytime I have an issue -- they are quick to respond and helpful. Review collected by and hosted on G2.com.
I have attempted to export demo videos into MP4 format to create a cohesive video for our TVs at trade shows, but some of the captures failed during the export process. Additionally, I wish there were a way to navigate back and forth between different flows. Currently, in Navattic, while you can use the table of contents to return, it would be helpful to have an arrow that allows you to go back to another flow as well. Review collected by and hosted on G2.com.
The ability to edit the displayed text is amazing. Most demo environments are messy with dummy test data, or you use a live production environment and need to mask real info. Navattic lets me edit all the text as needed to simulate a rich, real experience. Review collected by and hosted on G2.com.
While the experience is responsive, it's hard to get a good mobile demo going, and hard to interact with a demo on mobile (because it's an embedded desktop site) Review collected by and hosted on G2.com.
Our organization caters to many different customers, and we're still small so we don't always have the time to provide 1:1 demos for each and every person. Being able to construct async demos that are tailored to the business needs of our customers allow us to offer the information our clients are looking for without having to schedule out each and every one. Review collected by and hosted on G2.com.
Sometimes I have so many reference flows I get a bit twisted up and can't delete them bc they reference too many others, but there's a good chance this is user error. Review collected by and hosted on G2.com.
Navattic allows us to build guided demos to allow any of our sales team to run a demo without always needing an SE on the call to do a live demo - this helps with scale and time/bandwidth constraints.
The building experience makes it quick to build demos (and customise/adjust the UI) and then offer a variety of consumption mode such as demo with text boxes for a fully guided experience and then the ability to toggle these off for a more presenter type mode (pseudo-live demo).
The tools is extremely flexible and the team continues to deliver key new features all the time. They have been super responsive to all product suggestions and improvements from our side. Review collected by and hosted on G2.com.
Nothing I dislike. The team have helped address the key feedback we had, such as allowing one demo to be built and toggle of the text boxes on off for both a guided and pseudo-live approach. Review collected by and hosted on G2.com.
I love how easy it is to edit captures. After every product update, I don’t have to start from scratch to create new tutorials. Instead, I can simply update my existing captures, and in just a few minutes, my tutorials are perfectly aligned with the latest product changes. Review collected by and hosted on G2.com.
I would appreciate having an AI-driven categorization feature to help organize and streamline tutorials, especially when there are too many steps in a single walkthrough. Review collected by and hosted on G2.com.
Navattic’s user-friendly platform streamlines demo creation, and their responsive support team quickly addresses any issues, often resolving them within hours. They are continually innovating and improving the editor experience for the better. Internally, other departments are seeing the demos I’ produce and eager to jump on the Navattic bandwagon. Unlike MP4 demos (what we used to use), this approach makes updating demo content a breeze. Highly recommended. Review collected by and hosted on G2.com.
Nothing major. Like any web-based platform that’s continuously improving and evolving, there are occasional hiccups. But as I say, they jump on these very quickly and the majority are cosmetic, not impacting time to production. Review collected by and hosted on G2.com.
I work for an industry vertical-specific CRM. This tool makes my job as a Product Marketer a breeze.
Being able to edit the HTML of the captures is GAMECHANGING.
This tool also has some of the best support reps (shoutout Alex). Their team is lightning fast, has walked me through so many things, and has fixed some bugs I found along the way. Most issues get resolved very quickly.
I use this program weekly if not every 2-3 days. Review collected by and hosted on G2.com.
There are some quirky things about this tool, some of them I've chatted to their reps to take back to the dev team. Here are a few nitpicks of an overall great product:
1. Hover state menu captures often need screenshots to replicate that part of the process, as it will claim to capture that step but not actually show it in the process.
2. Using Navattic on iPad browser can cause the text boxes of the demo to resize and run off the screen.
3. Mobile experience of the demos is not the best.
4. You cannot export the captures as screenshots currently. You can create gifs and videos of your flow, however. I have not tried this tool yet.
5. There are some overall unintuitive UI choices such as needing to go to dashboard to make a copy of a demo, not being able to copy the published link of a demo from the dashboard. Copying a flow from another demo was so confusing I was worried I was going to break something.
6. Sometimes beacons for tool tips act up/be unmapped and will cause their child textboxes to display in a strange location.
7. The new capture toolbar to me isn't an improvement UX/UI wise over the old one. Review collected by and hosted on G2.com.
These demos look great and are super intuitive for our customers to follow along with. They also provide a big time savings to our sales team, as they can easily send prospects this demo to check out - minimizing the need for more one on one conversations.
In addition, it's a great asset to link on our website and allows prospects to gain a first-hand understanding of how our product works and what it would look like for them should they sign up.
Their customer support team is also super responsive and easy to work with! Review collected by and hosted on G2.com.
Once you get used to creating the demos, it's pretty easy to put together, but it's very time-consuming. With our product going through changes, it can be quite a big hassle to have to go back in and update all of our demos when those changes happen. Review collected by and hosted on G2.com.
