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Navattic has transformed how we showcase our product. The platform is easy to use, allowing us to create interactive demos quickly, and our prospects love the hands-on experience. It’s helped shorten sales cycles and improve engagement.
The analytics are a huge plus, giving us insights to tailor follow-ups effectively. Their support team is always responsive and helpful. Highly recommend Navattic for any team looking to elevate their sales process. Review collected by and hosted on G2.com.
The only thing for us has been finding time to create demos for different features as our product is quite broad and constantly evolving Review collected by and hosted on G2.com.
306 out of 307 Total Reviews for Navattic
Overall Review Sentiment for Navattic
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I love how easy it is to edit captures. After every product update, I don’t have to start from scratch to create new tutorials. Instead, I can simply update my existing captures, and in just a few minutes, my tutorials are perfectly aligned with the latest product changes. Review collected by and hosted on G2.com.
I would appreciate having an AI-driven categorization feature to help organize and streamline tutorials, especially when there are too many steps in a single walkthrough. Review collected by and hosted on G2.com.
1. Ease of Use – It's incredibly user-friendly and easy to learn.
2. Customer Support – The Navattic team BUILT our first demo for us. This was the best onboarding experience I've ever had and was a game-changer for our lean marketing team.
3. Actionable Insights – Their reporting and analytics make it easy to track demo performance, with expert tips to boost conversions. Review collected by and hosted on G2.com.
The recent integration changes require our Engineering team to make updates on our end. Although the demo can still be viewed by users, I no longer have visibility into how Navattic demo users are engaging with our product. Review collected by and hosted on G2.com.
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We started with Navattic as a tool to help our Sales Engineering team provide product walkthroughs for specific use cases and marketing for high level marketing demos. After working with the amazing Navattic team, we are now using the tool to support our sales team, support team and even our internal product training! Navattic provides the ability to create interactive walkthroughs that feel like a user is actually in the software itself. This cuts down on user licensing for third party integrations as well! Added bonus! Review collected by and hosted on G2.com.
The one thing I would love to see I. The future is a solution for updating demos that use the same screens in one place. This though, has not been figured out by any other similar software applications from what I've seen. Review collected by and hosted on G2.com.
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Navattic's browser extension makes it really easy to capture app interfaces for use in guided tours/walkthroughs. In fact, you can use it on any web page that you're able to visit in your browser which means that you can even extend your walk throughs for things like guidance on how to set up integrations in third-party apps etc. Building walkthroughs in Navattic is fairly easy and you'd be surprised how quickly you can crank out a walkthrough for a large and complex app. The system is fairly intuitive to use. Review collected by and hosted on G2.com.
The only thing that has been a minor frustration with Navattic is that the app itself offers quite a lot of flexibility and power, which in my case at least has often resulted in my having some sort of configuration toggled on or off that made my walkthroughs not function correctly (better said in the way that I wanted them to function). Fortunately, Navattic's support team is great and have always been able to help me get these issues resolved asap - but I do wish that the product did a better job of self-identifying these issues and provider the user with guidance so I wouldn't need to get customer support. Review collected by and hosted on G2.com.
Reliable, easy to use.
The demo platform makes my presentation look like a live product demo. I've never had a prospect ask me if I was providing a live experience or not.
I can brand my demo easily with prospect's graphics to make it look tailored to them.
Alisa Feng has helped me with a few issues I've run into. She is extremely knowledgable and pleasent to work with. Review collected by and hosted on G2.com.
EDITED: I asked for a feature, but it looks like it was already added by Navattic! :) Review collected by and hosted on G2.com.
In technical marketing demos are a big part of my role. There can be many challanges when it comes to demos.
1. Live Demos - I always like to give a live demo when possible, but sometimes you cant. Why not?
a. Demos that arent repeatable, ie updating a server. Deploying something etc., often these are one and done and would require a roll back procedure to consistently demo.
b. In the same vein, some things may take too long to demo so being able to skip ahead is usefull.
c. May need to capture something that you dont always have access to
d. Live demos can be risky, may need to mitigate riskier ones.
Navattic solves all lf this allowing me to capture a repeatable demo that still looks and feels real!
2. Customer demos
While I would love to give a demo to every customer, this is not possible. Navattic allows me to create tours so people can experience the product themselves. These tours can also act as training to allow someone else to deliver the demos as well.
The Navattic tool is very easy to use, I can turnaround demos very quickly and make changes on the fly. Its way better than a video or static screenshots cause it looks and feels real! Review collected by and hosted on G2.com.
There are always things that could be improved, for example I would like to be able to have certain steps advance based on time like a install or something getting applied. Also, being a bit of a linear exprience, it would be really cool to be more choose your own adventure style. I supposed this could be dont to some degree with multiple demos. Review collected by and hosted on G2.com.
Navattics are a wonderful way for our SE team to continue the education of our software product. This allows prospects to get a "real-life" feel of our product while also guiding them through the software with sales-oriented content ensuring they know the value of their purchase. This has also been used for internal team trainings and has greatly increased product knowledge for our SDR and Seller teams. Review collected by and hosted on G2.com.
The process itself is a bit tedious. I would love to see some automation in features and settings. (such as choosing a highlighted beacon for all instead of having to move it from "pulse" for each call out) Review collected by and hosted on G2.com.
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Ease of use - It's very easy to create interactive tours on Navattic's guide builder by capturing screenshots without needing any additional support from our IT/Engineering teams.
The screenshot editing capabilities are really impressive and it allows us a lot of customizations.
Customer support - The team's assistance at all times needs to be mentioned. They do everything possible to help us whenever we are Review collected by and hosted on G2.com.
It would be great if we had a dedicated account manager who could understand our product and help us build some of the demos as well. That would helps us use Navattic even more effectively and often. Review collected by and hosted on G2.com.
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Navattic makes it incredibly simple to create interactive product demos. The scraping tool accurately captures our UI, and adding guidance through tooltips and modals is straightforward. The analytics are fantastic - we can see exactly how prospects interact with our demos, helping us understand which features resonate most. It allows us to create a more buyer-centric experience for prospects by letting them explore on their own time before committing to a full demo or trial. Review collected by and hosted on G2.com.
More complex UI elements like ours (a document editor) sometimes don't render perfectly, requiring occasional workarounds. Review collected by and hosted on G2.com.
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I no longer need to focus on building an academy, a training center, or extensive documentation. Recordings of people using our product are not ideal because they contain excessive information and fail to address what a user is trying to achieve.
Privacy is crucial; we do not want to share private information with the public, so the ability to change values in the interactive demo is ideal.
Our product evolves constantly, so it is helpful to quickly create an interactive demo within our product to show customers what they can achieve. There are numerous use cases in our product, and it is challenging to capture them; however, Navattic enables us to document these use cases effectively for our customers.
We initially thought this would only be used for marketing, but it turns out to be ideal for cross-functional internal training and for ensuring consistency when demonstrating how customers can interact with the product. Review collected by and hosted on G2.com.
It was initially challenging to get started because there is a lot involved with Navattic, and it seemed complicated at first. I encountered a significant pain point that necessitated using this tool, so I simply jumped in and learned through trial and error.
Now that I have mastered it, I believe it is a great tool. However, if I had not had a pressing need, this tool would likely have remained with Marketing because setting up a demo initially seemed like a significant amount of work. Review collected by and hosted on G2.com.