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My Vision Express Reviews & Product Details - Page 2

My Vision Express Overview

What is My Vision Express?

My Vision Express offers a robust practice management software, a smart and efficient electronic health records (EHR) solution, a single-screen point-of-sale (POS), integrated insurance billing features, inventory management tools, appointment scheduling, patient recalls, reporting and more in one comprehensive software solution made for optometrists.

My Vision Express Details
Product Website
Languages Supported
English, French, Hebrew, Spanish
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Product Description

My Vision Express's focus is on providing you with full-featured optometry, ophthalmology, and optical software that streamlines your practice and increases revenues while improving patient experience.

How do you position yourself against your competitors?

We listen to the leading industry experts — our customers — to ensure that we deliver flexible, cost-effective, and intuitive software solutions that will lead your business into the 21st century.

We provide you with the tools you need to meet your business challenges today, as well as tomorrow. Your success is our success and we will do our best to satisfy your needs. From sole practitioners to retailers with hundreds of locations, My Vision Express is the right solution for your eye care business, regardless of its size.

We combine the diverse talents and experiences of key individuals into a well-rounded team. This diversity makes us ideally suited to meet the challenges of providing a wide range of business solutions for the industry and an eye care business solution used by many of the top fifty optical retailers in the United States (as rated by Vision Monday magazine).


Seller Details
Seller
Sightview
Company Website
Year Founded
2015
HQ Location
Durham, NC
Twitter
@eyecareleaders
1,023 Twitter followers
LinkedIn® Page
www.linkedin.com
284 employees on LinkedIn®
Description

Sightview is a technology vendor specializing in advanced visual analytics and data visualization solutions. Their platform enables businesses to transform complex data into intuitive visual representations, facilitating better decision-making and insights. With a focus on user-friendly interfaces and powerful analytical tools, Sightview caters to various industries seeking to enhance their data-driven strategies. For more information, visit their website at https://sightview.com.


Michelle S.
MS
Overview Provided by:
Marketing, Communications, and New Media Professional

Recent My Vision Express Reviews

Bruce B.
BB
Bruce B.Small-Business (50 or fewer emp.)
2.0 out of 5
"unable to get support"
the program works pretty good when it works
Benjamin I.
BI
Benjamin I.Small-Business (50 or fewer emp.)
0.5 out of 5
"The service was awful and almost ruined my practice"
not much little functionality ransomwear attack which took 6 months to fix and still isn't even fixed
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"Could be better"
I liked that you could link patients to directly email them
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14 My Vision Express Reviews

3.3 out of 5
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14 My Vision Express Reviews
3.3 out of 5
14 My Vision Express Reviews
3.3 out of 5
G2 reviews are authentic and verified.
Casey W.
CW
Optometric Assistant
Retail
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about My Vision Express?

All of the information is in one place. Review collected by and hosted on G2.com.

What do you dislike about My Vision Express?

Cloud system crashes frequently and causes us to be unable to access information Review collected by and hosted on G2.com.

What problems is My Vision Express solving and how is that benefiting you?

Organizing and storing information is much easier. Everything is in one place and easily accessible. It is very user friendly. Review collected by and hosted on G2.com.

Alexis R.
AR
Optician
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about My Vision Express?

Its easy to use and very optician and insurance friendly. Review collected by and hosted on G2.com.

What do you dislike about My Vision Express?

setup has to be done correctly in order for it to work great Review collected by and hosted on G2.com.

What problems is My Vision Express solving and how is that benefiting you?

When I did use it, with the right setup, the office could be completely paperless and insurance calculations are on point Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about My Vision Express?

MVE has a user friendly interface, making it easy to input and find data Review collected by and hosted on G2.com.

What do you dislike about My Vision Express?

My Vision Express takes a very long time to load but either logs out and closes the program or it freezes way too quickly. Review collected by and hosted on G2.com.

What problems is My Vision Express solving and how is that benefiting you?

Used as the main patient database, inputting customer information, orders and payments. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about My Vision Express?

I like that the health history copies forward automatically, and can be added to in between patient encounters. Copying forward previous findings is also easy. You can scan documents directly into a patient, which I believe you cannot do with some other EHRs. Contact lens database is nice. I like that I can unlock a chart to add information I've forgotten to note, rather than only being able to add an addendum. Review collected by and hosted on G2.com.

What do you dislike about My Vision Express?

I use the cloud version and the delay and freezes can get very annoying. I wish there was a more precise way to indicate deductibles, co-insurance, etc. I wish it was more customizable without having to pay a lot more. I wish printouts of prescriptions and exam notes included more information; ie when I printed an exam the addendum did not print with it. It seems whenever they do maintenance, they improve one thing and make six others worse. The patient portal is worthless at this point, but hopefully will be vastly improved in the future. Review collected by and hosted on G2.com.

Recommendations to others considering My Vision Express:

Play around with it A LOT, as well as all others you are considering, before making a decision. I cannot advise on the optical/sales portion as I only use it for medical records and exam fee accounting. Review collected by and hosted on G2.com.

What problems is My Vision Express solving and how is that benefiting you?

Even with its drawbacks, I MUCH prefer electronic records over paper charts. They are always legible and never lost. It is a time suck when a patient is new, but a time saver when they are a return patient. Once I am a couple more years into using this software, I think everything will go fairly smoothly. Review collected by and hosted on G2.com.