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221 Multiview ERP Reviews
Overall Review Sentiment for Multiview ERP
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Multiview has a great dedicated implementation and support team. I felt confident during rollout and the ongoing support is very responsive (same-day.) The system has integrated well with our other applications such as ENVI and Concur. The ability to upload journal entries and AP vouchers and credit card transactions has been excellent. Review collected by and hosted on G2.com.
The banking integration could be more robust. The BAI integration is a little clunky and inflexible with the amount of detail that can be brought through. Review collected by and hosted on G2.com.
Reporting exactly as your business needs arise. I like being able to share financial information with other users via inquiry screens and queries. Review collected by and hosted on G2.com.
Some of the terminology is not exactly intuitive; for example 'cube', 'ownership, and RAD Ids needed in the chart of accounts. It good once you know it, but it sort of forces to have just a few administrator type personnel instead of widely used. Review collected by and hosted on G2.com.
I have been using Multiview ERP for the past four years. It is simple to use and learn and has the best help team I have dealt with. In addition our dedicated client success executive (Erica) is the best. They are always looking for ways to reduce the work that has to be done at month end. Review collected by and hosted on G2.com.
There are no downsides I can think of. I do wish I had more knowledge of custom reporting but it is due to lack of time on my part. Multiview does have IMUG and classes available to help learn!! Review collected by and hosted on G2.com.
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A lot of good information on the new platform which is taking the product to a new level Review collected by and hosted on G2.com.
In some cases a lot of information was covered in a very short period of time Review collected by and hosted on G2.com.
I only use Multivew for AP purposes and fairly new at it. The only positive thing I can say right now is the customer support is great. Review collected by and hosted on G2.com.
As the title say, it's very click heavy. Got to keep changing tabs. To add documents, you can't just click and drag, the file has to be downloaded first then drag to the uploads, then cut and paste to the production tab. To delete vouchers and pre-vouchers, you need to go to another tab, remove from workflow, edit to delete. It needs a better streaming way of posting and deleting data. Review collected by and hosted on G2.com.
This system is very robust and can accommodate a lot of different setups/workflows. We use the materials management side. We recently merged with four hospitals, and were able to work with MV to set up additional warehouses and workflows on how supplies transferred between the companies. It is also helpful that the MM side links nicely with the AP side and the workflow is pretty automated and seamless. The most helpful feature for me is the reports side. They can be as detailed as needed. It is easy to pull an excel sheet or to do a pivot report table right in the system and can even add graphs. Review collected by and hosted on G2.com.
Our biggest issue is that it is slow, especially since we have added more hospitals to the system. Certain tabs are barely able to load at all (PO Line Detail Inquiry). My concern is that it will only get slower as we add more data to the system. There are also a lot of bugs that pop up that just slow down the work process (i.e., sometimes you are not able to change certain tabs out of order and would need to restart the process). Overall, it is not very easy to learn or to use. It is robust, but that is also what is slowing the system down - there are just too many tabs and too many options to choose from (especially for a new user). Review collected by and hosted on G2.com.
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Love how easy it is to pull information from the system. It has made audits fast and easy. I have been using Multiview for several years and keep finding things that help make my job as a Controller easier. Review collected by and hosted on G2.com.
I struggle some when I have to change settings. Most items were set-up in implementation so it is hard to remember what needs to be changed as our company evolves. Review collected by and hosted on G2.com.
I like the ability and options of either printing a live check or issuing Electronic payments to vendors through Multiview, as well as the STFP capabilities for EFT payments without having to upload files to the bank. Review collected by and hosted on G2.com.
There have been instances of glitches or slow processing in the production module and if a request for assistance is submitted, it takes 24 hours for a rep to get back to you Review collected by and hosted on G2.com.
Multiview has the best customer support staff. They are quick to respond, helpful and always friendly. Their Community site is very helpful with tutorials, videos and step-by-step instructions. Screens can be personalized, which is a great feture and the incorporated pivot tables allow you to summarize data quickly and in multiple ways. I especially like the template feature in the GL. These templates reduce errors and keep the GL descriptions consistant. Multiview to excel is great. Any data can be exported and there is no reformating required once exported. Review collected by and hosted on G2.com.
I am not a fan of the Accounts Payable voucher system. The focus is on the voucher number rather than the invoice number, so the drill down feature from the GL to AP doesn't work well and it requires several inquirys and screens to find distribution and payment information.
Also the COPY feature for journal enties would be a great feature if the word "COPY" was not added to every line of the entry being copied. Having to delete the word COPY 200 times is frustrating.
Even with these items, Multiview is a great product and I'm excited to see what 2024 has in store. Review collected by and hosted on G2.com.
I love the several reports loaded with data that can be pooled from multiview. Its ability to link project management to asset management is quite unique and there is a huge flexibility especially with the way it handles the procure to asset function Review collected by and hosted on G2.com.
I do not like the several steps required to create say an asset type. I believe we should be able to create an asset type and it should input that information automatically to every other table that needs it or even reduce the creation of asset type to forms with steps all appearing at once like you have it in Oracle fusion. I mean show me step 1, work me through the step 2, step 3, 4, 5 all in one screen. Review collected by and hosted on G2.com.