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Mozeo
By Mozeo
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4.4 out of 5 stars
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Mozeo Reviews & Product Details

Editadmin
Verified User in Marketing and Advertising
UM
Mid-Market(51-1000 emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about Mozeo?

Good, easy to use product. Simple to host any and all marketing communications. Primary use is SMS. Review collected by and hosted on G2.com.

What do you dislike about Mozeo?

Wish the reports section would let us report based on a time frame. If this had been added on we may have considered staying on for a bit longer, but have since moved on to another vendor. Review collected by and hosted on G2.com.

Recommendations to others considering Mozeo:

Listen to customer feedback and implement. Use of NPS would be a great addition. Review collected by and hosted on G2.com.

What problems is Mozeo solving and how is that benefiting you?

SMS/MMS Review collected by and hosted on G2.com.

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Mozeo Overview

Editedit
What is Mozeo?

Mozeo has been a leading authority for over a decade, helping thousands of customers create and execute a text messaging plan. Get access to a feature-loaded dashboard that includes contacts management, keyword autoresponders, SMS, MMS, text conversations, live chat, reports, and more. Best of all, our support is unmatched - we've had a 97% customer satisfaction rating for three years running.

Mozeo Details
Product Website
Discussions
Mozeo Community
Languages Supported
English
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Product Description

Mozeo lets you create and send text and email messages in one easy-to-use online dashboard and communicate to your customers anytime, anywhere.

Seller Details
Seller
Mozeo
Company Website
Year Founded
2007
HQ Location
Camillus, NY
Twitter
@mozeomobile
207 Twitter followers
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®
Description

Mozeo is a communication platform that specializes in text messaging solutions for businesses. It offers a range of services including SMS marketing, appointment reminders, and customer engagement tools. Mozeo aims to help businesses enhance their communication strategies, improve customer relationships, and drive engagement through effective text messaging. Their user-friendly interface and robust features make it easy for companies to connect with their audience in real-time. For more information, visit their website at https://www.mozeo.com/.

Nick F.
NF
Overview Provided by:
Nick Fruscello

Recent Mozeo Reviews

AF
Aaron F.Small-Business (50 or fewer emp.)
5.0 out of 5
"Excellent Customer Service"
Mozeo allows my company to effectively communicate with our students at a price that is affordable.
Read more
Laura G.
LG
Laura G.Small-Business (50 or fewer emp.)
4.5 out of 5
"Great way to stay in touch with our participants"
Our organization loves the ease of getting a text message out to our participants all at once. Mozeo gives us the ability to create groups, or send...
Read more
J T.
JT
J T.Mid-Market (51-1000 emp.)
5.0 out of 5
"Awesome Fast Response by Support"
It just works and is easy to send and recieve texts. We have always just used it for mass texts. its great that we can reach people in this way and...
Read more

Mozeo Pricing

Starter
$30.00
Plus
$50.00
Pro
$100.00
Business
$190.00
See all 5 Mozeo pricing levels
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Mozeo Media

Mozeo Demo - Mozeo Dashboard`
The dashboard provides an overview of contacts, messages sent, and messages received.
Mozeo Demo - Manage Contacts
Manage, search, upload or create groups of contacts.
Mozeo Demo - Text Messaging
Send SMS & MMS messages to your entire audience or a specific group.
Mozeo Demo - Inbox
Have a two-way texting conversation with any one of your contacts.
Mozeo Demo - Autoresponders
Create mobile keywords and send auto-response messages when they are texted.
Answer a few questions to help the Mozeo community
Have you used Mozeo before?
Yes

16 out of 17 Total Reviews for Mozeo

4.4 out of 5
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16 out of 17 Total Reviews for Mozeo
4.4 out of 5
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16 out of 17 Total Reviews for Mozeo
4.4 out of 5
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Mozeo Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for MozeoQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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J T.
JT
IT Operations Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Mozeo?

It just works and is easy to send and recieve texts. We have always just used it for mass texts. its great that we can reach people in this way and yall keep track of the opt outs. Review collected by and hosted on G2.com.

What do you dislike about Mozeo?

You can't select and save your time zone. you can't go inthere and see what errors are when your uploading contacts into a group. if it fails its very hard to track down a cause of what happened. Review collected by and hosted on G2.com.

What problems is Mozeo solving and how is that benefiting you?

the open and click through rate for emails is very dismal. This gives us a way to reach our volunteers that has a higher ROI than other platforms. People want texts over emails, and it makes it feel more personal Review collected by and hosted on G2.com.

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Response from Ally Archer of Mozeo
Editedit

Thank you for the positive feedback! We're glad to hear that Mozeo is working well for your mass texting needs and that you appreciate our opt-out tracking feature.

Best,

Ally

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Laura G.
LG
Founder &amp; Executive Director
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Mozeo?

Our organization loves the ease of getting a text message out to our participants all at once. Mozeo gives us the ability to create groups, or send to all our contacts and that makes it even more powerful. No more sending scads of individual texts! Review collected by and hosted on G2.com.

What do you dislike about Mozeo?

The program is quirky about sending messages in Spanish, and not having an app is inconvenient. Review collected by and hosted on G2.com.

What problems is Mozeo solving and how is that benefiting you?

Being able to save time by sending one text to multiple people really streamlines out communication and the time it takes to keep in touch with all our participants. Review collected by and hosted on G2.com.

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Response from Ally Archer of Mozeo
Editedit

We're glad to hear that you find Mozeo easy to use for sending messages to your participants. We understand the importance of efficient communication and are constantly working to improve our platform.

Best,

Ally

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AF
Director of Marketing and Communications
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Mozeo?

Mozeo allows my company to effectively communicate with our students at a price that is affordable. Review collected by and hosted on G2.com.

What do you dislike about Mozeo?

The pricing of Mozeo could be more competitive however overall, my company is very pleased to have used their service for the last 7+ years. Review collected by and hosted on G2.com.

What problems is Mozeo solving and how is that benefiting you?

More individuals will open and receive a text message compared to traditional emailing. Mozeo's SMS service allows us to communicate with our students in a quick and effective manner. Review collected by and hosted on G2.com.

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Response from Ally Archer of Mozeo
Editedit

We're thrilled to hear that Mozeo has been able to effectively support your communication needs with students for over 7 years. We appreciate your feedback on pricing and will continue to strive for competitive rates while maintaining the high quality of service.

Best,

Ally

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KE
Agent / Owner
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Mozeo?

Able to send texts to our clients in Bulk and customize them.

Able to communicate to clients indiviudally as well.

It is Easy to use, and customer service always surprise me with their awesome service, specially THERESA!! Review collected by and hosted on G2.com.

What do you dislike about Mozeo?

Loved being able to purchase txt in bulk instead of monthly/yearly plans.

would be great to be able to paste jpgs to individual txt instead of adding them to the whole acct

being able to searching texts

Not sure how to implement all of the Features that Mozeo offers - after reviewing feature ranking realized how many features have been added since i started using Mozeo - would love to speak with someone to learn how to incorporate it in our workflow.

was not able to upload print screen of mozeo dashboard to prove i'm a user Review collected by and hosted on G2.com.

What problems is Mozeo solving and how is that benefiting you?

being able to remind our insurance clients of payments, renewals, changes, updates, and other details with bulk txts Review collected by and hosted on G2.com.

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Response from Ally Archer of Mozeo
Editedit

Hi Kika,

We're glad to hear that you are enjoying the ability to send bulk texts and customize them, as well as the individual communication feature. We appreciate your feedback on the pricing and image attachment suggestions. We are constantly working to improve our features and will take your input into consideration. If you need assistance with implementing our features, please reach out to our customer service team for personalized support.

Best,

Ally

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Lillian P.
LP
Senior Recruiting Manager - Central Florida
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Mozeo?

All the resources in one plateform.Very simple to use. Review collected by and hosted on G2.com.

What do you dislike about Mozeo?

Nothing really. Very easy to use and the online layout is very straightfoward. Review collected by and hosted on G2.com.

What problems is Mozeo solving and how is that benefiting you?

It is allowing us to conneect with our applicants and follow upwith important reminders Review collected by and hosted on G2.com.

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Response from Ally Archer of Mozeo
Editedit

Hi Lilian,

We're thrilled to hear that you find Mozeo to be a great resource for mass messaging! We strive to make our platform simple and straightforward for our users.

Best,

Ally

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Ben W.
BW
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Mozeo?

I can add additional credtis at any time as needed. Customer support has always answered my questions and help out with things I cannot fix. Review collected by and hosted on G2.com.

What do you dislike about Mozeo?

It is a liitle hard to finally get to the area where you buy addiontal credits. Make is easer to find them. May straight on the dashboard. Review collected by and hosted on G2.com.

What problems is Mozeo solving and how is that benefiting you?

It is allowing me to get an anouncment out to a lot of people all at one time. Review collected by and hosted on G2.com.

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Response from Ally Archer of Mozeo
Editedit

Hi Ben,

We're glad to hear that you appreciate our ability to add additional credits at any time and our helpful customer support. We will definitely take your feedback into consideration to make it easier to find the area to buy additional credits, possibly by placing it more prominently on the dashboard.

Best,

Ally

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Jagriti M.
JM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Mozeo?

I like best about Mozeo is that it is easy to use for texting our persons. It is easy to setup and very helpful for us. Review collected by and hosted on G2.com.

What do you dislike about Mozeo?

I dislike about Mozeo is that if you check something in this software you need to login everytime. Review collected by and hosted on G2.com.

What problems is Mozeo solving and how is that benefiting you?

Mozeo solve our problem like it is easy to use and very simple to navigate. Text messages are sent fast. Now in this software picture messages have been added, it's a great tool to use as a texting device. It's very helpful tool and also beneficial tool for our work. Review collected by and hosted on G2.com.

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Response from Ally Archer of Mozeo
Editedit

Hi Jagriti,

We're glad to hear that you find Mozeo easy to use and helpful for your texting needs. We appreciate your feedback about the login process and will take it into consideration for future improvements.

Best,

Ally

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Verified User in Legal Services
EL
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Mozeo?

Easy-to-use. Easy-to-learn. Key users can get up-to-speed with no training. Review collected by and hosted on G2.com.

What do you dislike about Mozeo?

The lack of a phone app adds complexity. Review collected by and hosted on G2.com.

What problems is Mozeo solving and how is that benefiting you?

It is actually used for emergency communiucations. Review collected by and hosted on G2.com.

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Response from Ally Archer of Mozeo
Editedit

We're glad to hear that Mozeo has been a reliable and cost-effective solution for your needs. We appreciate your feedback on the ease of use and learning curve. We understand the desire for a phone app and will take this into consideration for future improvements.

Best,

Ally

Helpful?
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Verified User in Individual & Family Services
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Mozeo?

Great for confirming appointments and keeping in contact with your clients and prospective clients. Review collected by and hosted on G2.com.

What do you dislike about Mozeo?

Sorting contacts into different groups or better filtering system would be a plus. Review collected by and hosted on G2.com.

What problems is Mozeo solving and how is that benefiting you?

Customer retention and minimizing loss of time with scheduling conflicts. Review collected by and hosted on G2.com.

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Response from Ally Archer of Mozeo
Editedit

We're glad to hear that Mozeo is helping you confirm appointments and stay in touch with your clients. We appreciate your feedback about sorting contacts and filtering, and we'll definitely take that into consideration for future improvements.

Best,

Ally

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Neha G.
NG
Science Writer/Editor, Marketing and Communications
Biotechnology
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Mozeo?

Versatility of the platform for all types of users and great customer support service. Review collected by and hosted on G2.com.

What do you dislike about Mozeo?

The word limit for text messages is a little frustrating. Review collected by and hosted on G2.com.

What problems is Mozeo solving and how is that benefiting you?

It helps me sending mass messages to everyone including during emergencies. I don't have to use my phone any more. Review collected by and hosted on G2.com.

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