Miva Features
What are the features of Miva?
Merchandising/Marketing
- Storefront Design Tools
- Product Visualization
- Promotions and Discounts
Product Catalog
- Content Management
- Product Configuration
- Product Search and Filtering
Order Process
- Checkout Process
- Shipping Options
- Tax Display and Processing
- Payment Processing
Platform
- Customization
- User Management
- Security
- Admin Access Rights
- Performance and Reliability
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Technology Glossary Features
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Miva Categories on G2
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Merchandising/Marketing
Storefront Design Tools | As reported in 129 Miva reviews. Provides standard templates with an easy to use tool set to customize the templates to showcase the stores brand and optimize the users experience | 83% (Based on 129 reviews) | |
Product Visualization | As reported in 133 Miva reviews. Ability to display and manage photos, 3D views, videos etc for each product | 85% (Based on 133 reviews) | |
Recommendations / Personalization | Based on 118 Miva reviews. Personalize the buyers experience by displaying the most relevant products to the consumer and increase conversions using past buyer behavior and merchant-driven rules. Tools may include such as cross-sell/up sell, promotions, recommendations, guided selling, etc | 81% (Based on 118 reviews) | |
Promotions and Discounts | Based on 124 Miva reviews. Contains features that allow administrators to set up promotions on site, provide time based discounts, and enter coupon codes. | 84% (Based on 124 reviews) | |
Shopping Cart Abandonment | As reported in 93 Miva reviews. Provide tools to help convert abandoned carts into sales. Saves items in shopping cart if a users does not complete the purchase. Allows users to continue order process in a future session. Emails users to remind them they have items in their cart. | 71% (Based on 93 reviews) | |
Product Reviews | Ability to display reviews and enable users to write reviews for each product. Integrations to review syndication software to include most recent reviews for products This feature was mentioned in 89 Miva reviews. | 69% (Based on 89 reviews) | |
SEO | Provides tools to drive traffic to pages via organic search 122 reviewers of Miva have provided feedback on this feature. | 81% (Based on 122 reviews) |
Product Catalog
Content Management | Based on 137 Miva reviews. Ability to add/update products, product pricing, product information and other content included on eCommerce site. | 90% (Based on 137 reviews) | |
Product Configuration | Ability to all users select options to configure the product or select product options. For example, color, size, etc. This feature was mentioned in 131 Miva reviews. | 88% (Based on 131 reviews) | |
Product Search and Filtering | Based on 132 Miva reviews. Provides rich user experience to find products on site through site wide search, faceted navigation, product filtering and sorting | 81% (Based on 132 reviews) | |
Intangible Products | See feature definition | Provides functionality specific to selling intangible products such as: Subscriptions, Trials, Perpetual Licencing, Downloads, Free Trials, etc. 66 reviewers of Miva have provided feedback on this feature. | 83% (Based on 66 reviews) |
Order Process
Checkout Process | See feature definition | As reported in 139 Miva reviews. Includes features that optimize user check out experience such as Shopping carts and Single Click Checkout, order summaries, receipts. | 86% (Based on 139 reviews) |
Shipping Options | As reported in 134 Miva reviews. Functionality that allows users to select shipping options based on price and delivery time. May integrate to 3rd Party shipping/fulfillment companies. | 87% (Based on 134 reviews) | |
Tax Display and Processing | Displays appropriate tax to user based on local laws. Contains functionality to process tax in back end systems. May integrate to 3rd Party tax solutions. This feature was mentioned in 126 Miva reviews. | 89% (Based on 126 reviews) | |
Payment Processing | As reported in 133 Miva reviews. Supports required payment methods including credit card processing, purchase orders, paypal, etc. Contains appropriate fraud management functionality. | 92% (Based on 133 reviews) | |
Order Management | As reported in 123 Miva reviews. Contains tools that enable administrators to manage placed orders to ensure all customer orders are processed correctly and on time. | 88% (Based on 123 reviews) | |
Returns / Refunds | Functionality to allow users to process returns/refunds either via self service or contacting customer service. 92 reviewers of Miva have provided feedback on this feature. | 84% (Based on 92 reviews) | |
Inventory Management | As reported in 84 Miva reviews. Displays inventory levels of products in real time. Displays inventory by location if required. | 81% (Based on 84 reviews) | |
Multi-Channel Fulfillment | Contains distributed order management functionality so that an order can be fulfilled from a warehouse, a store, a vendor drop ship or an in store pick up. 54 reviewers of Miva have provided feedback on this feature. | 78% (Based on 54 reviews) |
Multi-Channel Support
Omnichannel | Based on 86 Miva reviews. Provides seamless approach to the consumer experience through all available shopping channels (Mobile, Social, Web, Point of Sale, catalog). Some times referred to Omni-Channel. | 85% (Based on 86 reviews) | |
Mobile | Features that enable customers to easily to shop for products using a mobile device. 114 reviewers of Miva have provided feedback on this feature. | 84% (Based on 114 reviews) | |
Social Commerce | Features that enable customers to easily shop for products on popular social platforms. May provide standard integrations or tools that build the social store on the platform. 74 reviewers of Miva have provided feedback on this feature. | 77% (Based on 74 reviews) | |
Customer Service | Provides features that enable customer services teams to interact with customers. Features may include chat and and phone support. 95 reviewers of Miva have provided feedback on this feature. | 84% (Based on 95 reviews) | |
Store Locator | Based on 48 Miva reviews. Enable customers to locate and navigate to physical locations by zip code, city or GPS | 76% (Based on 48 reviews) | |
3rd-Party Store Integration | Integrates/Syncs your product catalog to major on line retailers such as Amazon, Ebay, etc. to make it easy to administer selling products via 3rd party channels 64 reviewers of Miva have provided feedback on this feature. | 80% (Based on 64 reviews) | |
B2B | Based on 66 Miva reviews. Includes features that that are valuable to B2B transactions. For example partner management, contract pricing, invoicing, product entitlement, contract management etc. | 78% (Based on 66 reviews) |
Platform
APIs | Based on 94 Miva reviews. System provides well documented API's that can be used to integrate to any 3rd Party or internal system. | 84% (Based on 94 reviews) | |
Customization | Product provides tools to customize web store front, business process, etc. to meet unique business needs. 130 reviewers of Miva have provided feedback on this feature. | 88% (Based on 130 reviews) | |
Integrations to Add-on Tools | Based on 119 Miva reviews. Is easy to integrate to or has pre-packaged integrations to a wide variety of leading add on tools/software. | 85% (Based on 119 reviews) | |
User Management | As reported in 128 Miva reviews. Enables customers to update their own user information, settings and preferences. | 88% (Based on 128 reviews) | |
Reporting / Analytics | As reported in 115 Miva reviews. Provides standard and ad-hoc reporting ability to meet business requirements | 75% (Based on 115 reviews) | |
Security | Software provides appropriate tools and certifications to protect against fraud and malicious attacks 135 reviewers of Miva have provided feedback on this feature. | 92% (Based on 135 reviews) | |
Multi-Site Management | As reported in 14 Miva reviews. Features that enable creation and maintenance of micro sites, sub-sites using the same instance of the software. | 80% (Based on 14 reviews) | |
Admin Access Rights | Provides ability to control editing rights by product category, geography etc. This feature was mentioned in 128 Miva reviews. | 90% (Based on 128 reviews) | |
Test-to-Product Migration | As reported in 101 Miva reviews. Functionality that enables administrators to test changes to products, store design, work flows etc in a test environment and schedule the changes to be migrated to the production version of the site | 84% (Based on 101 reviews) | |
Internationalization | Provides features that enable business transactions throughout the world. Typical features are multi-language, multi-currency and taxation This feature was mentioned in 66 Miva reviews. | 74% (Based on 66 reviews) | |
Cross Browser Support | Enables store or site to provide the same user experience in all browsers and browser versions. 121 reviewers of Miva have provided feedback on this feature. | 88% (Based on 121 reviews) | |
Performance and Reliability | Software performs well and runs with minimal unscheduled downtime 135 reviewers of Miva have provided feedback on this feature. | 93% (Based on 135 reviews) |
Headless Commerce
Decoupling | Ability to disconnect the front office from the back office of an e-commerce platform | Not enough data | |
REST APIs | Provide APIs that allow for interaction with RESTful web services | Not enough data | |
Data Orchestration | Capture and manage data from multiple sources and syncronize it with the front end and back end | Not enough data | |
Customization | Allows developers to customize the platform using multiple programming languages | Not enough data | |
Extensibility | Include prebuilt integrations with multiple systems such as ERP and CRM | Not enough data |
