MineOS Reviews & Product Details - Page 20

My company used Mine for its entire privacy operations. We mainly use it to handle incoming privacy requests (data deletion, data copy, etc). It's simple and easy to create automations & integrations and the UI is clean. The Dashboard shows open/closed requests so tracking is straightforward. Each closed privacy request also includes details for demonstrating compliance which is a neat bonus feature. Review collected by and hosted on G2.com.

I can't think of anything specific that I disliked in the ongoing operations. I think they can improve their navigation panel which is something I know they are upgrading continuously. Review collected by and hosted on G2.com.

I’ve implemented Mine in my organization a few months ago and got a lot of praise for it ever since.

It absolutely revolutionized how we handle our privacy ops, including: Data Subject Requests / Data Subject Access Requests fulfillment; Sensitive Data Discovery; Data Mapping; GDPR Compliance; and that’s just the tip of the iceberg.

The setup was butter smooth. The platform allows you to onboard with no–touch, which means I did it all myself without having to speak with anyone. 10/10 in terms of ease of setup. Review collected by and hosted on G2.com.

When I implemented Mine, it lacked two key integrations for my organization (Salesforce and Hubspot), but my teammates tell me that these APIs are available now. So it’s all fixed! Review collected by and hosted on G2.com.

If there’s one thing we’ve learned about legal requirements around managing our customer databases (“data sources”), is that compliance alone isn’t sufficient.

We need a way of giving our customers a sense of privacy protection and care. With Mine, we can accomplish this. We handle privacy requests blazing fast, and everything is structured and easy to use for our users. Review collected by and hosted on G2.com.

Unfortunately, it took me a while to understand the real value that Mine offers. Their website lacks in explaining how everything is connected between their business product and consumer product (digital footprint discovery for internet users), how you get extra context per each request, and how the integrations can really help you automate your privacy operations. After taking some time doing research (and trial and error) I have found their service to be exceptional, with great uptime. Review collected by and hosted on G2.com.

In addition to using Mine’s most popular tools (automatic DSR fulfillment, data mapping, etc), we also started using their “Privacy Center” tool and it’s been great. It allows our users to submit requests conveniently, with a dedicated form.

While it’s super straightforward for our users to submit requests, the real value we see in it is the fact we receive the request in a way that is structured and it automatically gets into our existing workflow where data is then being deleted automatically from our data sources. Review collected by and hosted on G2.com.

More customization to the data mapping feature could have been great. We would have loved to add more fields / change certain elements. Review collected by and hosted on G2.com.

We finally have control over our data sources and data requests from users. And Mine does it all while increasing the efficiency of our teams, as it’s all automatic.

Mine is a great privacy management Saas tool that brings efficiency and peace of mind to our company.

Employees no longer need to take care of mundane data subject request fulfillment, which was a real waste of time.

Though I didn't do it myself, my colleagues tell me that the onboarding was fast, setup was easy, and they had a working platform in their hands less than 5 minutes after signing up. Review collected by and hosted on G2.com.

Can’t wait to see more features coming out! Right now Mine offers a “complete” privacy ops platform, but in the next few months, once they roll out their next big updates, I think they’ll be the strongest player in the privacy industry. Review collected by and hosted on G2.com.

What I like about Mine is the ability to automate my privacy operations to the point where I don't even think about them anymore in my day to day.

Privacy management was a real headache for me before - controlling all data sources, handling deletion requests, making sure we’re compliant with GDPR and CCPA... doing it all manually was a nightmare.

I like the fact that Mine offers automation for all of that. And setting it all up was fast. The people that developed Mine created the platform with the single goal to make you spend less manual efforts & time on privacy ops. This also means you reduce privacy and compliance risks (as you let AI do your heavy lifting). Mine’s entire platform is centered around the idea of giving you peace of mind with regards to privacy, which is fantastic. Review collected by and hosted on G2.com.

Actually not a lot. My only issue is that there’s no “Dark Mode” in the interface, but that’s really negligible. I like how everything is so clean. Review collected by and hosted on G2.com.

Automation, automation, automation.

I can’t stress this enough.

Until you enable Mine’s automation for your company, you don’t really understand what you’re missing.

Hear me out: if you’re doing *anything* manually regarding data privacy in your company, you’re doing it wrong. Mine PrivacyOps does everything for us, automatically, and it didn’t fail us even once. It’s some sort of “cruise control” magic that saves us about 2 hours of work everyday.

Setup was really short (I think less than 10 minutes), and the entire operation was functioning well, with no errors at all. Review collected by and hosted on G2.com.

Nothing I can think of right now. In the past, we had some bugs, but all of them were taken care of within 60 minutes or less.

Honestly, I just wish Mine existed sooner. Review collected by and hosted on G2.com.

Data mapping. Wow. We recently upgraded from “Pro” to “Advanced” (which means getting the live data mapping), and it’s really awesome. We love our company’s map of privacy-related sources (SaaS tools that may include users data). Yesterday we got an alert when one employee from Marketing signed up for a new service that may require holding our users’ personal data. Review collected by and hosted on G2.com.

We’d love the “privacy center” to be available in more languages. They have recently added French, Deutsch, Arabic to the privacy center but we need more. I understand they’re working on it. Review collected by and hosted on G2.com.

-Very easy onboarding

-Three-clicks privacy requests fulfillment

-Integrations with everything we have

-No need to understand regulations to handle the data privacy Review collected by and hosted on G2.com.

-Bulk operations could be improved. If we have many tickets with the same sources etc - we want to be able to fulfill them all at once

-They can add more templates for replying users (so that we won’t sound monotonic) Review collected by and hosted on G2.com.

Mine PrivacyOps has a very attractive interface that is easy to navigate and the learning curve is steep.

Whenever I don’t understand something, their support team replies through the chat within 1-2 minutes - none like any other privacy management vendor I’ve used before. Review collected by and hosted on G2.com.

Incoming privacy requests are always an issue for me. But with Mine PrivacyOps I can fulfill them automatically and I don’t need to handle them 1 by 1 manually. Review collected by and hosted on G2.com.