217 MineOS Reviews
Overall Review Sentiment for MineOS
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Our R&D team has been saving a lot of time on repetitive tasks since we started using Mine to manage data privacy. They built it with developers in mind, which is fantastic. Everything is super-easy to implement and the APIs work flawlessly. Review collected by and hosted on G2.com.
Nothing, really. I have nothing to complain about here. The team loves it. Review collected by and hosted on G2.com.
The development of the privacy UI for business has been fairly quick in terms of a software product lifecycle. Review collected by and hosted on G2.com.
Having to pay a subscription fee to view our own privacy requests. Receiving requests in our privacy box despite never having signed up to begin with. Review collected by and hosted on G2.com.
The honour people's requests to "try" to have their data deleted. Review collected by and hosted on G2.com.
People don't know what they are truly asking for when they sign up. What data does any business have on the individual and does the individual truly care about that exact data? Most times for us they are giving the data to us, so they already know what we have, but this is a one size fits all remove button. Most requests are also mysteriously gone by the time we check on them. I believe the individual deletes their Mine profile after they see what they are after. Review collected by and hosted on G2.com.
What I like is not having to configure "heavy" workflows to get it to work. I simply connected all incoming privacy request channels and just like that I could fulfil data erasure requests in a manner of seconds. Review collected by and hosted on G2.com.
I wish they could automate more tasks that are related to privacy such as documentation or training Review collected by and hosted on G2.com.
Having a centralized place for privacy requests is extremely helpful, and information is exposed in a way that is easy to consume/interact with. Review collected by and hosted on G2.com.
The service is expensive for smaller companies. Review collected by and hosted on G2.com.
Mine helps our company connect to all the necessary data sources, including third-party applications and databases that we use. Connecting them manually takes way too long, so it’s much more convenient to do it with the help of Mine! I really like how Mine can use this connection to give us insights about our records as well as automate our DSR management. It’s great that everything works in real time without any delays. Another thing I love about Mine is how fast you can get your reports after running a discovery operation. Everything goes smooth here. Review collected by and hosted on G2.com.
There are no big dislikes yet. Overall I’m satisfied with what Mine has already given us, but they could add more “privacy automation” tools to their solutions. Review collected by and hosted on G2.com.
I was assigned to handle our entire privacy operations of our company. This includes managing all incoming DSRs, making sure we don’t have risky data out there and giving our users tool to better control their privacy (design wise).
When we set up our account at first, the system offered to connect us to one of Mine’s experts for an advisory consultation. The value we received in this convo was unbelievable! They helped us to streamline every aspect of our privacy operations and have a clear image of everything we do in the company.
I think that Mine’s data mapping is extremely useful. It helped us to find our SaaS tools that hold our users’ data without any real need. We took it back fast and I don’t even want to think what would have happened if these tools were breached before we pulled out the data. Review collected by and hosted on G2.com.
Mine gives really good benefits for users in their free plan, but as soon as you need an integration (API) you got to pay. Not a lot of money (compared to other solution), but it still deterred us. To sum up the dislikes, it mainly concerns the need to pay them to unlock their most powerful features. Review collected by and hosted on G2.com.
Mine recently added “consent management” to their feature list and it’s exactly what we needed. Together with the DSR management platform and the live data sources mapping, Mine is the only privacy solution we need.
They also recently released a WixAnswers integration which was exactly what we needed; it was our bottleneck every time someone sent us a data deletion request. Review collected by and hosted on G2.com.
Some minor tasks can only be done by contacting their support (such as updating the company logo or changing the DPO address). Mine could have built it into the system to make it self-serve, just like the rest of their platform. I know it’s minor, and it’s totally fine that we have to contact the CS team since they are very attentive and helpful. They answer via the chat bubble in literally 2-3 minutes. Stellar service. Review collected by and hosted on G2.com.
Easy integration of products, Best assistance provided by the Support team, Tracking requests was easy Review collected by and hosted on G2.com.
Everything is great about the product. I think they are managing product well. Review collected by and hosted on G2.com.
1. Fast and easy to use, teamwork friendly, excellent UX, great features.
2. The company vastly improved its privacy operations (and compliance with GDPR) thanks to Mine's automatic flows.
3. Easy setup. It took 1 minute from signing up to having a ready-to-use privacy platform. Review collected by and hosted on G2.com.
We definitely had to plan in some time for the setup to use Mine PrivacyOps the exact way we need it (with all of the integrations etc), but in comparison to other privacy platforms we used in the past, it was an incredible and fast experience. We loved the fact it was self-serve.
We especially enjoyed how we knew what we had to do, as on the front page all the set up steps are listed. There was once step we couldn't complete for some reason (we really wanted to see that sweet 100% mark!) but I think it's solved by now. Review collected by and hosted on G2.com.
