MineOS Reviews & Product Details

MineOS has been a fantastic tool for simplifying our privacy compliance workflows. It makes third-party risk assessments a breeze, handles dynamic data mapping effortlessly and keeps ongoing risks in check. The automated Data Subject Request (DSR) feature is a lifesaver—it helps us scale compliance without sacrificing accuracy or efficiency. On top of all that, the platform offers great value for the price, and their support team is always quick to help. Highly recommend! Review collected by and hosted on G2.com.

The user interface could be more intuitive, but with guidance from my CSM, I can typically resolve any issues through Slack or email without much difficulty. Review collected by and hosted on G2.com.

The user interface is simple and makes triaging requests a breeze. There is a breadth of functionality that automates a number of tedious manual tasks. Customer service is first class - we are connected with real people on the MineOS team that make us feel like a valued customer. Review collected by and hosted on G2.com.

I would like to see automated reporting features showing how the platform is responding to requests. Review collected by and hosted on G2.com.

MineOS has proven to be an invaluable tool for our organization, simplifying the process of handling data deletion and copy requests from our customers. The platform's intuitive interface and seamless integrations with our existing software have significantly improved our efficiency and reduced operational overhead.

One of the standout features of MineOS is its user-friendly design. The platform is intuitive to navigate, making it easy for our team to quickly locate and manage data requests. The centralized dashboard provides a comprehensive overview of all requests, allowing us to track progress and ensure timely completion.

In addition to its ease of use, MineOS offers a wide range of functionalities that cater to our specific needs. The platform's ability to handle both data deletion and copy requests is particularly valuable, as it allows us to accommodate a variety of customer requests.

Overall, we are highly satisfied with MineOS and would recommend it to any organization. The platform's combination of user-friendliness, functionality, and seamless integrations makes it a valuable asset to our operations. Moreover, MineOS offers excellent customer support, promptly addressing any questions or concerns that arise.

January 2025:

Rio helped kickstart our year by showcasing all the new features and capabilities Mine has been working on. These improvements are set to save us time and help us stay on top of the latest developments and changes in the ever-evolving world of privacy.

Thank you for your support, and here’s to a fantastic 2025! Review collected by and hosted on G2.com.

Nothing, I like everything that MineOS provides Review collected by and hosted on G2.com.

MineOS has proven to be an excellent solution for managing the entire privacy compliance process. From third-party risk assessments to dynamic data mapping (leveraging SSO and email discovery tools), as well as maintaining ongoing control over mapped risks, the platform covers it all. Additionally, its highly automated DSR (Data Subject Request) solution ensures efficiency and compliance at scale. The platform delivers significant value at a reasonable cost, and the customer support team is exceptionally responsive and helpful. Review collected by and hosted on G2.com.

The UX could be more intuitive, but with guidance from my CSM, I can typically resolve any questions via email in 99% of cases. Review collected by and hosted on G2.com.

It makes data mappingMineOS is a promising tool for data privacy and data mapping. It effectively syncs with the IdP and helps track tools that bypass the procurement process, making it valuable for visibility and compliance. While it's still a young product with room to grow, especially in automation and alerting, it has strong potential. Looking forward to seeing how it evolves. Review collected by and hosted on G2.com.

The tool could improve its automation and alerting capabilities to reduce manual effort. Review collected by and hosted on G2.com.

Our company has been using the MineOS platform for managing Data Subject Requests (DSRs), and it has significantly improved our efficiency and compliance in this critical area. The platform is intuitive and user-friendly, making it easy for our team to navigate and process requests with minimal friction.

One of the standout features of MineOS is its automation capabilities. We've been able to reduce manual effort while ensuring all requests are handled accurately and within the required timeframes.

Additionally, the customer support team has been responsive and knowledgeable whenever we’ve had questions or needed assistance. Their commitment to improving the platform and staying up to date with evolving regulations gives us confidence in continuing to rely on their service.

Overall, MineOS has been an excellent partner for our DSR handling needs, and we would highly recommend their platform to other businesses seeking to streamline their compliance processes. Review collected by and hosted on G2.com.

While we’ve generally had a positive experience with MineOS, one area where we’ve encountered some difficulty is in dealing with occasional errors on the platform. Sometimes these errors occur unexpectedly, and it’s not always clear how to troubleshoot or resolve them. While their customer support is helpful, having more detailed documentation or self-service resources for handling common issues would make it easier for our team to address these situations more efficiently. Review collected by and hosted on G2.com.

Mine is very easy to use and implementation is smooth for simple use cases. They provide excellent customer support and are constantly seeking to improve their product. They greatly value their customer relationships and will listen / work with you if you have specific needs. Our privacy team uses Mine daily and it's been incredibly helpful to have a centralized platform to manage our privacy operations. Review collected by and hosted on G2.com.

Mine is still growing and developing more comprehensive modules. However, in terms of high priority processes in the privacy space, most needs are already covered. Review collected by and hosted on G2.com.

The team has demonstrated exceptional responsiveness with a truly hands-on, white-glove approach, which has been invaluable given our team's lean size. We have fully automated our DSR management. Due to the complex nature of our services and end-users, we had a very nuanced use case in terms of requirements for the automated webform. Our rep not only brainstormed solutions with us but also ensured that the end state was the most streamlined and efficient use of the tool. MineOS has proven to be a vital partner in our privacy management efforts. Review collected by and hosted on G2.com.

It’s not a matter of dislike, but their cookie consent management is incompatible with our technology. While a solution was not found, they came to the table with alternative services that we could benefit from to address our inability to use their cookie management tool. We are really happy about this partnership. Review collected by and hosted on G2.com.

MineOS is an optimal solution for the entire flow. From 3rd party risk assessments to dynamic data mapping using SSO or email discovery tools, a regular cadence control over mapped risks to a highly robust and automated DSR solution we are managing it all from MineOS. All is done at a reasonable price. I'd also say that the customer support is absolutely outstanding. Review collected by and hosted on G2.com.

The UX still has some more work but with my CSM I can quickly understand how to get things done over a Slack message or email in 99% of the cases. Review collected by and hosted on G2.com.

As a small software shop, MineOS fits my needs perfectly.

For DSR I only had to connect my Google Workspace to delete user data from Google Drive. I used the Integration Builder to delete from Notion and even send a notification on slack when it's done.

Setting up my ROPA was just a matter of scanning my inbox. I had to review a few suggestions but they were mostly on par. Review collected by and hosted on G2.com.

The product has a few errors now and then, nothing that breaks out use, but it's there. I wish they would explain more why some elements in the graphic user interface aren't available, and also show more specific error messages which aren't "something went wrong" Review collected by and hosted on G2.com.