Modules and security training that you can set as required tasks for your users to complete. It increases the level of security awareness across the enterprise so that users get better educated and informed about different phishing attacks and vulnerabilities.
Videos are usually short and informative. Review collected by and hosted on G2.com.
The level of support could be improved. Recently it seems that everything related to support has been lagging. Customer service is something that Mimecast has to work on, and it is something that needs improvement. Review collected by and hosted on G2.com.
Video Reviews
Really good training for non technical users
17 out of 18 Total Reviews for Mimecast Security Awareness Training
The great thing about the training was it was fun, short and sweet and too the point. The actors were hilarious and there was clearly a lot of thought put into each episode. I really like the idea of injecting humour into the security subject because the general impression is that email security can be dull and boring. Review collected by and hosted on G2.com.
2 things. There isn't enough episodes and not enough Doug! No seriously i really enjoyed all the episodes and can't fault them. I think the interface for the training section is confusing and can get streamlined. Maybe not enough questions post videos Review collected by and hosted on G2.com.
Mimecast awareness training helps businesses train employees to identify and report phishing attacks,threats and malicious mails.
It allows teams to assign video based training modules about various types of threats and impacts.
This platform is very simple to use, install, setup,implement and integrate in all businesses.
The features of this platform are also very efficient and easy to customize. Review collected by and hosted on G2.com.
Customer support of this platform needs to be improved as response to user queries and it's quality is lagging.
Sometimes we have to rephrase questions and answers relating to the content. This could be improved. Review collected by and hosted on G2.com.
Mimecast has some of the best thing like it can save you from cyber attcks, email attacks, save your million of dollars. Their customer support is also very active and supportive.
Also the customization as per oranizational need is the other best thing about it. In this time we had to use it every day or even if I say on every second it is imortant to be safe from this cyber attacks.
Anyone can use it and implement on the organizational level. Review collected by and hosted on G2.com.
They should have spent more on advertisement, As this can help many more organizations or individuals. Review collected by and hosted on G2.com.
The initiative to take feedback from concerned people. Review collected by and hosted on G2.com.
Nothing, coz i am not fully explored the drawbacks from your side i hope i could give more insight on that in future. Review collected by and hosted on G2.com.
The video length is good. The content is also good. Review collected by and hosted on G2.com.
They do not have good series-type training. Videos on less topic. No or less animated videos. Review collected by and hosted on G2.com.
The videos are short, effective, real-life, and humorous. Review collected by and hosted on G2.com.
I don't have negative comments about the training. Review collected by and hosted on G2.com.
Security Awareness Training was good and understanding. Review collected by and hosted on G2.com.
There's nothing to dislike about Security Awareness Training Review collected by and hosted on G2.com.
- The format: The Mimecast Awareness Training is based on short, scenario-based videos with live-action characters. The videos are entertaining and our staff love them.
- The cost: When we first saw the Mimecast quote with Email Security, we couldn't believe our eyes, it's very cost effective.
- Intuitive: When I started using the product, it was easy to set up and configure. The interface looks modern and is intuitive to learn. Review collected by and hosted on G2.com.
- Schedulability: While you can schedule a phishing campaign and videos in advance, there is no option to schedule a campaign on a recurring basis automatically.
- Lack or more advanced level topics: I'd like to see some videos that go over the characteristics that phishing emails contain and the general tactics of a threat actor. Review collected by and hosted on G2.com.
The content of the training is short, fun, and informative. It's like a mini sitcom with characters that appear in multiple videos. My users engage well with it. Review collected by and hosted on G2.com.
If there are problems you have to deal with Mimecast support; they are usually pretty good, but recently their response time has been poor. This also links into directory groups stored within Mimecast's backend configuration which isn't very intuitive. Review collected by and hosted on G2.com.
