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Milestone XProtect
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Milestone XProtect
By Milestone Systems
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4.5 out of 5 stars
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Milestone XProtect Reviews & Product Details - Page 5

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Milestone XProtect Overview

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What is Milestone XProtect?

Milestone XProtect is an open-platform video management software (VMS) created by Milestone Systems. It provides data-driven video technology that protects people and property, and increases business efficiency through the use of AI and analytics. It enables organizations and institutions to create their own combination of cameras, sensors, other devices and analytics, and is available in five different variants based on the needs and degree of support required by the user.

Milestone XProtect Details
Product Website
Discussions
Languages Supported
Danish, German, English, French, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Chinese (Simplified), Chinese (Traditional)
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Product Description

Milestone XProtect® provides security through situational awareness and a VMS interface that allows for rapid responses to incidents, as well as the tools to optimize business and organizational processes. Companies are able to choose from more than 13,000 cameras and devices from market-leading manufacturers to use in their video surveillance systems, as well as add software integrations from third parties for even more capabilities and functionalities, such as access control. Based on their needs, customers can choose from the following five variants: XProtect® Essential+, XProtect® Express+, XProtect® Professional, XProtect® Expert and XProtect® Corporate.

How do you position yourself against your competitors?

Milestone Systems uses its experience of 25 years and over 500,000 installations around the globe to constantly improve its product offering. The focus is on providing solutions that are easy to set up and use, allow for freedom in scalability and configurability, and provide good value for money.

Seller Details
Seller
Milestone Systems
Company Website
Year Founded
1998
HQ Location
Copenhagen, Denmark
Twitter
@milestonesys
16,151 Twitter followers
LinkedIn® Page
www.linkedin.com
1,598 employees on LinkedIn®
Description

Milestone Systems delivers open platform video management software that helps organizations ensure safety, security, and operational efficiency through intelligent video technology.

SB
Overview Provided by:
Stephanie Bæk

Recent Milestone XProtect Reviews

OD
Olivia D.Enterprise (> 1000 emp.)
5.0 out of 5
"Reliable video management but initial setup takes time."
1. Milestone XProtect has the ability to view life feeds from multiple buildings in real time. 2. Features like motion detection, facial recognit...
Read more
LH
Lina H.Enterprise (> 1000 emp.)
4.0 out of 5
"Enterprise grade surveillance with excellent flexibility."
Our team deployed Milestone XProject in a manufacturing facility to monitor production area, warehouses and office security. Milestone XProject is ...
Read more
PF
Peter F.Enterprise (> 1000 emp.)
4.0 out of 5
"Very solid system, many options if you know how"
Almost endless possibilities to set up exactly what you need. Very solid and nice layout in Smart Client.
Read more
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Milestone XProtect Media

Milestone XProtect Demo - XProtect Smart Client Interface
XProtect Smart Client Interface
Milestone XProtect Demo - XProtect Smart Client Interface
XProtect Smart Client Interface
Milestone XProtect Demo - XProtect Smart Client Interface
XProtect Smart Client Interface
Milestone XProtect Demo - XProtect Video Wall
XProtect Video Wall
Play Milestone XProtect Video
Play Milestone XProtect Video
Play Milestone XProtect Video
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60 Milestone XProtect Reviews

4.5 out of 5
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60 Milestone XProtect Reviews
4.5 out of 5
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4.5 out of 5
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Milestone XProtect Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Milestone XProtectQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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JO
IT Specialist
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Milestone XProtect?

It's an open platform and highly customizable, the support SLA is good.

The user manual is complete and it's easy to implement and use. Review collected by and hosted on G2.com.

What do you dislike about Milestone XProtect?

In terms of analytics, they only have native motion detection, other VMS have had native analytics for a couple of years now. Review collected by and hosted on G2.com.

What problems is Milestone XProtect solving and how is that benefiting you?

Early threat detection and ease of use for operators. Review collected by and hosted on G2.com.

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Response from Stephanie Bæk of Milestone XProtect
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We're pleased to hear that you find Milestone XProtect easy to implement and use. We appreciate your feedback on the need for more advanced analytics, and we are committed to enhancing our features to better serve our customers' needs.

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Verified User in Oil & Energy
AO
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Milestone XProtect?

Innovation - They adapt latest technology and keep improvising the product to be the best in the market Review collected by and hosted on G2.com.

What do you dislike about Milestone XProtect?

Licensing concept and cost. It's fair to earn but should come up with new way to still earn and cost less. Review collected by and hosted on G2.com.

What problems is Milestone XProtect solving and how is that benefiting you?

Integration issues were resolved and have 1 common platform to use for multiple systems Review collected by and hosted on G2.com.

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Response from Stephanie Bæk of Milestone XProtect
Editedit

Thank you for recognizing our commitment to innovation. We understand your feedback about licensing costs and are continuously working to provide the best value for our customers.

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Mahmoud A.
MA
technical support
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Milestone XProtect?

everything is just a wonderful of milestone the management are super easy to use and got tons of features Review collected by and hosted on G2.com.

What do you dislike about Milestone XProtect?

actually i dont dislike anything about milestone Review collected by and hosted on G2.com.

What problems is Milestone XProtect solving and how is that benefiting you?

user management it helps me to give.a certain privileged information to the user's Review collected by and hosted on G2.com.

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Response from Stephanie Bæk of Milestone XProtect
Editedit

Thank you for sharing your positive experience with Milestone XProtect.

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Share
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Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Milestone XProtect?

The GUI for the Smart Client is fluent, easy to use and asthetically pleasing. Review collected by and hosted on G2.com.

What do you dislike about Milestone XProtect?

When databases break which then causes Recording Server to break. Review collected by and hosted on G2.com.

What problems is Milestone XProtect solving and how is that benefiting you?

Issues with a corrupt Database on our Archive Drive. Review collected by and hosted on G2.com.

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JM
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Milestone XProtect?

East of Use, Integration into Lenel Systems Review collected by and hosted on G2.com.

What do you dislike about Milestone XProtect?

Have not found any at this time with Xprtect. Have meet all of our expecataions Review collected by and hosted on G2.com.

What problems is Milestone XProtect solving and how is that benefiting you?

Supplied integration with our door access sytem and supply additional storage long term storage Review collected by and hosted on G2.com.

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Response from Stephanie Bæk of Milestone XProtect
Editedit

We're glad to hear that Milestone XProtect has met all of your expectations and has seamlessly integrated into your Lenel systems. Thank you for sharing your experience.

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Share
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AS
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Milestone XProtect?

1.Smart Client Very Usefull to manage all the camera liveview for monitoring

2.Easy for integration

3. Usefull to manage for large camera deployment Review collected by and hosted on G2.com.

What do you dislike about Milestone XProtect?

1. technical support can be improved

2. Customer support can be improved

3.VMS very usefull but price very expensive compare to others VMS brand Review collected by and hosted on G2.com.

What problems is Milestone XProtect solving and how is that benefiting you?

Usefull for large deploment and multi-site architecture. Review collected by and hosted on G2.com.

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Response from Stephanie Bæk of Milestone XProtect
Editedit

Thank you for sharing your feedback on Milestone XProtect. We're happy to hear you find the Smart Client useful for camera management and that you appreciate the integration capabilities. We appreciate your suggestions for improvement in technical and customer support. We're constantly working to enhance our services to better assist our customers.

Helpful?
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Haider F.
HF
Project Quality Engineer
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Milestone XProtect?

1- Easy User Interface

2- Operating speed

3- Recording playback features

4- Integration with other vendors Review collected by and hosted on G2.com.

What do you dislike about Milestone XProtect?

1- Consumes a lot of CPU and RAM

2- Tiny recording skips are hard to rectify Review collected by and hosted on G2.com.

What problems is Milestone XProtect solving and how is that benefiting you?

It is one of the best VMS in the market Review collected by and hosted on G2.com.

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Response from Stephanie Bæk of Milestone XProtect
Editedit

Thank you for sharing your feedback on Milestone XProtect. We appreciate your positive comments on the user interface, operating speed, recording playback features and integration capabilities. We understand your concerns about CPU and RAM consumption, as well as recording skips. Our team is continuously working on optimizing performance and addressing any issues to enhance your experience.

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ammr a.
AA
Owner
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Milestone XProtect?

the play back verey reliable it is also sufficient Review collected by and hosted on G2.com.

What do you dislike about Milestone XProtect?

need to alow mor floating also more function in mobile app Review collected by and hosted on G2.com.

What problems is Milestone XProtect solving and how is that benefiting you?

realible survelillance and aslo nice platform to implement extra services Review collected by and hosted on G2.com.

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Response from Stephanie Bæk of Milestone XProtect
Editedit

We're glad to hear that you find the playback reliable and appreciate your input on the need for more floating and additional functions in the mobile app. Thank you for your feedback.

Helpful?
Share
Admin Approval Link
Verified User in Higher Education
AH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Milestone XProtect?

Like the intergration support, investigations and the mobile client.

Customer support has been great and the team assists with every issue. Review collected by and hosted on G2.com.

What do you dislike about Milestone XProtect?

The smart client is horrible, it definetly needs to support custom layouts, similar to what NX does. Review collected by and hosted on G2.com.

What problems is Milestone XProtect solving and how is that benefiting you?

Its allowing us to integrate our alarm system and halo sensors. Review collected by and hosted on G2.com.

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Response from Stephanie Bæk of Milestone XProtect
Editedit

Thank you for sharing your experience with Milestone XProtect. It's great to hear that our customer support team has been helpful in assisting you with any issues and we will take your feedback about the smart client into consideration for future improvements.

Helpful?
Share
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NW
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Milestone XProtect?

Ease to use. Lots of feature in milestone system Review collected by and hosted on G2.com.

What do you dislike about Milestone XProtect?

too many restriction in the purchase process Review collected by and hosted on G2.com.

What problems is Milestone XProtect solving and how is that benefiting you?

Help to solve complex system, open platform system Review collected by and hosted on G2.com.

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Response from Stephanie Bæk of Milestone XProtect
Editedit

Thank you for sharing your experience with Milestone XProtect. We're glad to hear that you find Milestone XProtect easy to use and appreciate its many features.

Helpful?
Share
Admin Approval Link
Milestone XProtect Categories on G2
Video Surveillance
Video Surveillance

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