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Milestone XProtect Reviews & Product Details - Page 4

Milestone XProtect Overview

What is Milestone XProtect?

Milestone XProtect is an open-platform video management software (VMS) created by Milestone Systems. It provides data-driven video technology that protects people and property, and increases business efficiency through the use of AI and analytics. It enables organizations and institutions to create their own combination of cameras, sensors, other devices and analytics, and is available in five different variants based on the needs and degree of support required by the user.

Milestone XProtect Details
Product Website
Languages Supported
Danish, German, English, French, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Chinese (Simplified), Chinese (Traditional)
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Product Description

Milestone XProtect® provides security through situational awareness and a VMS interface that allows for rapid responses to incidents, as well as the tools to optimize business and organizational processes. Companies are able to choose from more than 13,000 cameras and devices from market-leading manufacturers to use in their video surveillance systems, as well as add software integrations from third parties for even more capabilities and functionalities, such as access control. Based on their needs, customers can choose from the following five variants: XProtect® Essential+, XProtect® Express+, XProtect® Professional, XProtect® Expert and XProtect® Corporate.

How do you position yourself against your competitors?

Milestone Systems uses its experience of 25 years and over 500,000 installations around the globe to constantly improve its product offering. The focus is on providing solutions that are easy to set up and use, allow for freedom in scalability and configurability, and provide good value for money.


Seller Details
Company Website
Year Founded
1998
HQ Location
Copenhagen, Denmark
Twitter
@milestonesys
16,151 Twitter followers
LinkedIn® Page
www.linkedin.com
1,598 employees on LinkedIn®
Description

Milestone Systems delivers open platform video management software that helps organizations ensure safety, security, and operational efficiency through intelligent video technology.


SB
Overview Provided by:

Recent Milestone XProtect Reviews

OD
Olivia D.Enterprise (> 1000 emp.)
5.0 out of 5
"Reliable video management but initial setup takes time."
1. Milestone XProtect has the ability to view life feeds from multiple buildings in real time. 2. Features like motion detection, facial recognit...
LH
Lina H.Enterprise (> 1000 emp.)
4.0 out of 5
"Enterprise grade surveillance with excellent flexibility."
Our team deployed Milestone XProject in a manufacturing facility to monitor production area, warehouses and office security. Milestone XProject is ...
PF
Peter F.Enterprise (> 1000 emp.)
4.0 out of 5
"Very solid system, many options if you know how"
Almost endless possibilities to set up exactly what you need. Very solid and nice layout in Smart Client.
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Milestone XProtect Media

Milestone XProtect Demo - XProtect Smart Client Interface
XProtect Smart Client Interface
Milestone XProtect Demo - XProtect Smart Client Interface
XProtect Smart Client Interface
Milestone XProtect Demo - XProtect Smart Client Interface
XProtect Smart Client Interface
Milestone XProtect Demo - XProtect Video Wall
XProtect Video Wall
Play Milestone XProtect Video
Play Milestone XProtect Video
Play Milestone XProtect Video

Official Downloads

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60 Milestone XProtect Reviews

4.5 out of 5
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60 Milestone XProtect Reviews
4.5 out of 5
60 Milestone XProtect Reviews
4.5 out of 5

Milestone XProtect Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Milestone XProtectQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Banking
AB
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Milestone XProtect?

1. Scalability

2. Integration Capabilities

3. User-Friendly Interface

4. Reliability and Performance

5. Community and Support Review collected by and hosted on G2.com.

What do you dislike about Milestone XProtect?

1. Complex Setup for Large Installations

2. Learning Curve for Advanced Features Review collected by and hosted on G2.com.

What problems is Milestone XProtect solving and how is that benefiting you?

1. Centralized Video Surveillance Management

2. Scalability Challenges

3. Limited Integration Across Systems Review collected by and hosted on G2.com.

ER
IT Manager, Operations
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Milestone XProtect?

Central management, granular security, great support, daily use and stability are great too. It's also easy for our users. Review collected by and hosted on G2.com.

What do you dislike about Milestone XProtect?

Wish we could update firmware through milestone that would then tell us if we need to update our driver packs. Review collected by and hosted on G2.com.

What problems is Milestone XProtect solving and how is that benefiting you?

We run everything from jail survelance to building security. Review collected by and hosted on G2.com.

Response from Nicole Barth of Milestone XProtect

Thank you for sharing your positive experiences with Milestone XProtect, including its ease of use and stability. We understand the importance of firmware updates and will pass along your suggestion for integrating this feature into our system.

TD
Technical Presales
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Milestone XProtect?

provides data-driven video technology that protects people and property Review collected by and hosted on G2.com.

What do you dislike about Milestone XProtect?

Very power hungry, even the client. Hard to find drivers for camera and tricky to install them Review collected by and hosted on G2.com.

What problems is Milestone XProtect solving and how is that benefiting you?

Nice client, efficient way of tiling camera views. Single sign-on with Active Directory works well Review collected by and hosted on G2.com.

Response from Nicole Barth of Milestone XProtect

Thank you for sharing your thoughts with us. We're pleased to hear your positive feedback about our data-driven video technology and find the camera tiling views beneficial. We understand your concerns about power consumption. Your feedback is important to us, and we will use it to improve our products and services.

SO
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Milestone XProtect?

Milestone has one of, if not the best support infrastuctures in place. We've worked with other VMS vendors in the past and none can come close to providing the level of technical support they do. If you have an issue, they will not stop until it's resolved in a timely fashion. Review collected by and hosted on G2.com.

What do you dislike about Milestone XProtect?

It has a higher price point than some other products but their service justifies this cost IMO. Review collected by and hosted on G2.com.

What problems is Milestone XProtect solving and how is that benefiting you?

We are having an issue adopting a camera tha is in the supported list. We verified the device packs and firmware are correct/supported Review collected by and hosted on G2.com.

Response from Stephanie Bæk of Milestone XProtect

Thank you for your feedback. We're thrilled to hear that you are satisfied with our support services, as our team is dedicated to delivering exceptional service and value to our customers.

BW
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Milestone XProtect?

The best feature of milestone is its capability to integrate with a vast number of different products. In addition the security professionals I have worked with at Milestone are very knowledgable about their product. Review collected by and hosted on G2.com.

What do you dislike about Milestone XProtect?

Some of the in house analytics are great, but Milestones ability to integrate to other 3rd parties makes up for that. Review collected by and hosted on G2.com.

What problems is Milestone XProtect solving and how is that benefiting you?

Milestone is the backbone of our security program. We are using it to simplify the workflow for the security officers and standardize responses to incidents/issues that arise. The alarm manager has been of great benefit in testing of analytics both in Milestone, 3rd party integrations and on the edge. Review collected by and hosted on G2.com.

Response from Stephanie Bæk of Milestone XProtect

Thank you for your feedback! We appreciate your positive comments about the integration capability of Milestone XProtect and the expertise of our security professionals. It's great to hear that it has been beneficial in simplifying your security program and testing analytics.

Verified User in Financial Services
AF
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Milestone XProtect?

Ouverture au solutions tierces multiples Review collected by and hosted on G2.com.

What do you dislike about Milestone XProtect?

Complexité de flux à ouvrir sur Firewalls Review collected by and hosted on G2.com.

What problems is Milestone XProtect solving and how is that benefiting you?

Ouverture et suppression de système propriétaire Review collected by and hosted on G2.com.

Response from Nicole Barth of Milestone XProtect

It's great to hear that Milestone XProtect has helped you in opening up and removing proprietary systems. We're committed to providing flexible and efficient solutions for our customers.

Mohamed M.
MM
Senior Network Security Engineer
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Milestone XProtect?

User Friendly VMS & Centralized Management Review collected by and hosted on G2.com.

What do you dislike about Milestone XProtect?

Nothing about Milestone XProtect system . Review collected by and hosted on G2.com.

What problems is Milestone XProtect solving and how is that benefiting you?

Centralized Management , i have more about 40 branch Xprotect solve my centralized problems Review collected by and hosted on G2.com.

Response from Nicole Barth of Milestone XProtect

It's great to hear that Milestone XProtect is meeting your needs for centralized management across multiple branches. Thank you for sharing your experience!

Verified User in Higher Education
AH
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Milestone XProtect?

We've been using Milestone now for a number of years from back when it was Xprotect professional and now run expert and our main reason for moving was its a truly open camera system and we can use any vendor we choose for cameras. Coming from previous closed protocol systems with camera lock-in and older analogue systems its been a breath of fresh air and it means we can easily move to whichever vendor has the latest and greatest camera tech.

Installation is pretty simple and straightforward and a server can be built and running in a day depending on your estate size. Now the disk tiering has gone its also a lot easier to manage storage and the long term low framerate option is great for squeezing the best out of limited disk space.

We also use the free 5-camera version for little clusters of research cameras. Really handy for setting up quick little networks for specific tasks.

I'd also mention the gpu encode/decode support has really helped in the later versions. I'd love to see AMD and ARC support instead of just Nvidia, but this has allowed us to run an entire videowall from one PC with a couple of relatively low spec Nvidia cards. Review collected by and hosted on G2.com.

What do you dislike about Milestone XProtect?

Support of late has been problematic. We used to be able to log calls on the milestone portal, but now you have to go via a partner and our partner is not very responsive. Being able to log directly was a major benefit that saves time and a lot of hassle.

Migration to new hardware is getting better, but its still not great the backups from the system will only restore to the same hardware. I'd like to be able to replace the server and do a restore.

It would also be good to have some more intelligence/AI/ML etc. Back when we first started using milestone it was cutting edge, but we are seeing features on-camera on our latest models that can do a lot of things we wish Milestone could. Review collected by and hosted on G2.com.

What problems is Milestone XProtect solving and how is that benefiting you?

Open protocol camera use so we can use any hardware and we can utilise our own datacentre server infrastructure. Review collected by and hosted on G2.com.

Response from Stephanie Bæk of Milestone XProtect

We are pleased to hear that Milestone XProtect's open protocol has provided you with the flexibility to use any camera vendor and easily manage storage. We apologize for the challenges you've faced with support and migration. Your feedback on adding more advanced features and expanding GPU support is important to us and will be considered for future enhancements.

PL
Programming and design engineer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Milestone XProtect?

it can wildly to interface with other security camera, like Hikvision or DaHua manufacture, at the same time, it can work with building managament system of Siemens Deisgo CC system. Review collected by and hosted on G2.com.

What do you dislike about Milestone XProtect?

not sure, it is not clearling pointing out what it can work with building management system, i try to find out how to work with BMS system, i waste a lot of time to find out one way for interfacing with BMS system Review collected by and hosted on G2.com.

What problems is Milestone XProtect solving and how is that benefiting you?

it can be easy to integrate with the third party security cameras , a lot of funcations that u can choice, rather than network video recoder , the cost will be decrease. Review collected by and hosted on G2.com.

Response from Stephanie Bæk of Milestone XProtect

Thank you for your feedback on the ease of integration with third-party security cameras and the cost benefits of using Milestone XProtect. We regret the inconvenience you experienced in finding information on interfacing with BMS systems and will take this into consideration.

Verified User in Banking
CB
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Milestone XProtect?

Adding a new cam is very easy

Searching in the history with advance search is very pratical

Plate recognition work very well Review collected by and hosted on G2.com.

What do you dislike about Milestone XProtect?

The price of the licences and carepack are a little too much expensive Review collected by and hosted on G2.com.

What problems is Milestone XProtect solving and how is that benefiting you?

Problem of server processor, masking, motion Review collected by and hosted on G2.com.

Response from Stephanie Bæk of Milestone XProtect

We appreciate your positive review of Milestone XProtect and are continuously working to provide cost-effective solutions for our customers. Thank you for sharing your experience with us.

Milestone XProtect