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MightyCall Reviews & Product Details - Page 3

MightyCall Overview

What is MightyCall?

MightyCall combines professional call center software with user-friendly features designed for small and medium-sized businesses. Our cloud-based system requires no hardware, providing powerful functionality with simplicity. With the best UI in the industry, MightyCall enables SMBs to manage their setup easily without losing the quality and range of enterprise-level features. Set up - Enjoy the simple setup process with our intuitive flowchart. Communicate - Manage the flow of both incoming and
outbound calls and increase your team’s
productivity. Collaborate - Track performance and route calls to your team members based on their roles and knowledge. Reach out - Reach more targeted contacts with the auto dialer and improve engagement rates. Supervise - Train and supervise agents in real-time
and obtain precise performance data. Experience our top-rated customer support and free live onboarding sessions designed to maximize your system's potential in the shortest amount of time.

MightyCall Details
Product Website
Languages Supported
English
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Product Description

Flexible & scalable cloud-based call center solution designed for small & mid-sized businesses.


Seller Details
Company Website
Year Founded
2013
HQ Location
San Francisco Bay Area, CA
Twitter
@MightyCall
1,512 Twitter followers
LinkedIn® Page
www.linkedin.com
50 employees on LinkedIn®
Description

MightyCall is a cloud-based call center software provider, specializing in delivering affordable and intuitive solutions for small and mid-sized businesses. Our mission is to democratize advanced call center technology, ensuring that even the smallest teams can benefit from powerful communication tools without needing extensive IT support or large budgets. Privately owned and operated by a small team of telecommunication experts, MightyCall focuses on providing an easy-to-use, scalable product that meets the unique needs of small businesses, enabling them to compete with larger enterprises. Our success is rooted in a customer-centric approach. We conduct extensive customer development interviews to tailor our product to real-world needs, ensuring it remains relevant and effective. Exceptional customer support is a priority for us, offering real-time assistance and free personalized onboarding to all clients, no matter the size of their company.


Svetlana L.
SL
Overview Provided by:

Recent MightyCall Reviews

Cole B.
CB
Cole B.Small-Business (50 or fewer emp.)
5.0 out of 5
"Amazing value and talent pool!"
MightyCall is phenomenal to use for client outreach, and the talent pool is filled with hardworking individuals ready to contribute to your business.
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"Great service great price"
The tech support is great! They got back to me right away and we're extremely helpful.
Verified User
C
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"Mighty call is a user friendly app and easy interface."
Easy to use Offering competetive subscription fee options for every business scale

MightyCall Pricing

Exclusive savings on MightyCall through G2 Deals

Mightycall provides everything you need from a business phone without all the fluff. Get MightyCall’s Business Plan with 50% off for 3 months when buy via G2.

How to claim this offer

Sign up for a free trial via G2 and when you are ready to purchase enter promo code: G2offer50

Deals
$10/user/month
$20/user/month
50% off
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2 people requested security information

MightyCall Media

MightyCall Demo - MightyCall
Flexible & scalable cloud-based call center solution for small & mid-sized businesses
MightyCall Demo - MightyCall | Set up
Setting up is easy with our
intuitive flowchart
MightyCall Demo - MightyCall | Communicate
Manage the flow of both incoming
and outbound calls and increase your team’s efficiency
MightyCall Demo - MightyCall | Collaborate
Effectively track performance and route calls to your team members based on their role and knowledge
MightyCall Demo - MightyCall | Outreach
Reach more targeted contacts with auto dialer and improve engagement rates
MightyCall Demo - MightyCall | Supervise
Train and supervise agents in real-time and obtain comprehensive
efficiency data
In this video, we'll show MightyCall's cloud call center solution, designed for small and mid-sized businesses. With MightyCall, you get a blend of flexibility, scalability, and top-tier security, ensuring 99.9% uptime.
Play MightyCall Video
In this video, we'll show MightyCall's cloud call center solution, designed for small and mid-sized businesses. With MightyCall, you get a blend of flexibility, scalability, and top-tier security, ensuring 99.9% uptime.
Play MightyCall Video
Play MightyCall Video
Play MightyCall Video
Play MightyCall Video

Official Downloads

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Video Reviews

250 MightyCall Reviews

4.5 out of 5
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250 MightyCall Reviews
4.5 out of 5
250 MightyCall Reviews
4.5 out of 5

MightyCall Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for MightyCallQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
BB
Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about MightyCall?

Pricing and the user friendly app as might Call has a very competitive pricing plans Review collected by and hosted on G2.com.

What do you dislike about MightyCall?

Everything as if now is good on mighty call Review collected by and hosted on G2.com.

What problems is MightyCall solving and how is that benefiting you?

We are a logistics company and mighty call is the only point of contact for our customers Review collected by and hosted on G2.com.

Verified User in Construction
AC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about MightyCall?

We have really enjoyed the ability to give each individual their own extension, the call recording/transcription feature and the ability for managers to go back to listen whenever they want/need to do so for quality control purposes or for training new employees how to handle certain calls. Another HUGE plus is that their customer service team is AWESOME- they respond super quickly and are always extremely helpful! Review collected by and hosted on G2.com.

What do you dislike about MightyCall?

We don't really have many qualms with them aside from periodically dropping calls when trying to transfer from one user to another, but that also may be a reception issue within our building. One other issue we run into (infrequently) is that on outgoing calls, the line will ring but will have a busy tone overlayed so the call is not actually being placed to the recipient. Review collected by and hosted on G2.com.

What problems is MightyCall solving and how is that benefiting you?

We have multiple locations and a lot of our team works outside of the office, we were needing a solution that would allow us all to take/make calls and transfer them amongst our team as needed. We also needed a robust recording system for the call center. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about MightyCall?

We were MightyCall customers a while back, but had switched to another provider for more features. But when that provider stopped supporting services with our phone types, we were back on the hunt for a new provider and remembered MightyCall. Turns out, they've really beefed up their service since we were customers previously. We love that calls and texts are logged in the app and having the desktop app where you can view and make calls is a huge bonus! Plus, the customer support was fantastic during the setup process! Review collected by and hosted on G2.com.

What do you dislike about MightyCall?

So far, our only dislike it the price. Being Canadian customers getting charged in USD increases the price quite a bit, which is unfortunate (and slightly too expensive for a super small business). Review collected by and hosted on G2.com.

What problems is MightyCall solving and how is that benefiting you?

We need a service that answers the phone for us while we're on site, allows us to read voicemails, and then reply via text message. And also to text our clients to let them know when we're on the way. MightyCall is definitely helping with all of that! Review collected by and hosted on G2.com.

Michael T.
MT
Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about MightyCall?

Selecting a new number is quick and easy. Setting up a caller ID and text messaging was pretty straightforward as well. When I had questions on these topics, the customer service team provided great support.

I also like the call forwarding can be setup to call multiple people or a group AND have all of their phone ring simultaneously.

It is affordable, or at least, much cheaper than Ring Central.

The Customer Support team is EXCELLENT. They respond quickly and are effective.

I am the owner (executive sponsor) and a direct user. Review collected by and hosted on G2.com.

What do you dislike about MightyCall?

My least favorite thing is the iphone app. Is it clunky to me. It's card to navigate and understand the different when i'm looking at 'Journal" vs "recents". I don't really understand the difference or why its parsed out like that.

Also, I treid answering calls (or placing calls) directly in the app and it just doesn't seem as seemless as answering a call directly from my phone. I tried answering calls from the app, and a few of them dropped as soon as I answered. I don't know if this is due to having WIFI, 5G or what.....Our team is on the go, so we use our phones most of the time instead of desktop. I ended up removing the phone app as part of the call flow and have it ring as if someone is calling my phone completely. -- It seems to work just fine like this.

The Web-Page version could be improved as well, but is much easier to use than the phone app.

I am the owner (executive sponsor) and a direct user. Review collected by and hosted on G2.com.

What problems is MightyCall solving and how is that benefiting you?

- Set up a and pick out a local phone number

- Call forwarding to multiple phones at once

- Call recording of users for training purposes

- Call recording for gathering notes and info needed. Review collected by and hosted on G2.com.

Sean L.
SL
Head of IT
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about MightyCall?

The dashboard is intuitive and easy to use. Pricing is competitive, but my favorite thing was they do not overwhelm you with useless features. The reporting dashboard is really nifty as well. The few interactions I had with customer support were swift, and the were happy to answer my questions. Their mobile app was great, and it was easy to implement their system for everyday use. Review collected by and hosted on G2.com.

What do you dislike about MightyCall?

Inititally the pricing is $60, but once you talk to customer support they drop that down to $30, I wish they just started with the $30 to begin with. Review collected by and hosted on G2.com.

What problems is MightyCall solving and how is that benefiting you?

MightyCall helped us for recieving call back numbers in our outbound sales campaigns. Review collected by and hosted on G2.com.

Sofia G.
SG
Avopreneur
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about MightyCall?

MightyCall stands out for its ease of use, offering essential call management features - call routing and call recording. It provides both web and mobile app access, making it easy to manage business communications when I'm not in the stores. Review collected by and hosted on G2.com.

What do you dislike about MightyCall?

MightyCall has proven to be a reliable virtual phone system, offering seamless call management, user-friendly interfaces, and easy access. Making it easy to navigate. Review collected by and hosted on G2.com.

What problems is MightyCall solving and how is that benefiting you?

MightyCall helps solve issues like people calling the wrong store or department by offering features like call routing - which is really important for our restaurant operations. This ensures that calls are directed to the correct team or location, which can be especially helpful for managing inquiries like catering requests. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about MightyCall?

The tech support is great! They got back to me right away and we're extremely helpful. Review collected by and hosted on G2.com.

What do you dislike about MightyCall?

The user interface could be better. I can usually figure out most app user interfaces without help and this one required many emails. Review collected by and hosted on G2.com.

What problems is MightyCall solving and how is that benefiting you?

So we do not have to put our personal cell phones to the public. Review collected by and hosted on G2.com.

Sol Y.
SY
CEO
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about MightyCall?

MightyCall is an intuitive virtual phone solution for small—to medium-sized businesses seeking a streamlined communication process. One of its strongest features is the user-friendly interface, which allows even the least tech-savvy team members to navigate call flows, manage voicemails, and monitor team performance easily. The platform boasts robust call-handling options—including call recording, call forwarding, and customizable greetings—that help maintain a professional image. Review collected by and hosted on G2.com.

What do you dislike about MightyCall?

The flow could use a drag-and-drop system. Review collected by and hosted on G2.com.

What problems is MightyCall solving and how is that benefiting you?

Organizing our inbound calls Review collected by and hosted on G2.com.

Mohannad N.
MN
CEO
Information Technology and Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about MightyCall?

Collaborative and immediate answering calls and they are super effective and love their communication and instant replied Review collected by and hosted on G2.com.

What do you dislike about MightyCall?

nothing to be specific I do actually adore the simple communication they do provide Review collected by and hosted on G2.com.

What problems is MightyCall solving and how is that benefiting you?

It connects me to my Clients accross USA and helped me a lot expanding my Customer Service and After Sales Connection with my Customers. Review collected by and hosted on G2.com.

Ahsan K.
AK
Truck Dispatcher
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about MightyCall?

- Lightning-fast customer support

- Unbeatable price (seriously, it's a steal)

- Crazy easy interface Review collected by and hosted on G2.com.

What do you dislike about MightyCall?

i am usinng this from arounf about 10 days i didn't find any bad thing about this Review collected by and hosted on G2.com.

What problems is MightyCall solving and how is that benefiting you?

first we was using manual dailer, and now we are using this it's superb easy and good, we are making more calls then usual Review collected by and hosted on G2.com.