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Mention Reviews & Product Details

Agatka J.
AJ
Marketing Specialist
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Mention?

Mention allows us to create alerts and allow us to perform searches with our filters. We can easily monitor the profiles of our brand. With the searched keywords we can easily review and digest the email list. Their dashboards and is very simple to use and we do not have to learn many skills to use their dashboards. There are exceptional packages for the filters and Boolean search. It has a simple interface and is very easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Mention?

Mention does not have an affordable price always and it is not cheap for every business and organization. email website directly from the platform. There is no macOS app available for their features. There must be more social media platforms available for their features. They must add more profiles to monitor. Review collected by and hosted on G2.com.

What problems is Mention solving and how is that benefiting you?

They have a simple interface and are easy to navigate. We can easily track people who publish our content without our permission and can take action accordingly. They help us to find the conversations and campaigns that should be part of our brand and campaign. Review collected by and hosted on G2.com.

Mention Overview

What is Mention?

Founded in 2012 in Paris, Mention is a real-time Media Monitoring and Social Listening solution for SMB's and Enterprises that operates in more than 125 countries. By offering a robust set of tools at an affordable rate, we help thousands of businesses optimize their monitoring and listening efforts while ensuring the best return on investment. With more than a billion sources crawled on the web (news, forums, review sites, websites...) and social networks (Linkedin, Twitter, Facebook, Tiktok...), we enable thousands of customers to be alerted as soon as a topic of interest is mentioned online. Whether you want to identify what's being said about your brand or your product to improve your reputation, monitor and strengthen your market position by analyzing your competitors' every move, or identify movements in your market, Mention will be there to support you! Start your 14-day free trial or talk to our experts by booking a demo!

Mention Details
Languages Supported
English, French, Spanish
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Product Description

Mention is a social media marketing suite enabling brands & agencies to drive the conversation: be in the know with Listen, our online monitoring tool, and spread the word with Publish.

How do you position yourself against your competitors?

Mention is a social media marketing suite providing essential and powerful features based on superior listening capabilities, in the most user-friendly interface.


Seller Details
Seller
Mention
Year Founded
2012
HQ Location
Paris
Twitter
@mention
21,694 Twitter followers
LinkedIn® Page
www.linkedin.com
508 employees on LinkedIn®

Benjamin d.
BD
Overview Provided by:
CMO @Mention

Recent Mention Reviews

Stéphane P.
SP
Stéphane P.Small-Business (50 or fewer emp.)
4.0 out of 5
"Innovative product for your alertd"
Very simple to use, extremely reliable and efficient to find specific info anywhere on the web at the right time
Verified User
C
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"best effective way in brand listening and sounding "
support most language , effective , wide-rang mentoring
Dave B.
DB
Dave B.Small-Business (50 or fewer emp.)
3.5 out of 5
"I rely upon Mention to find worldwide (authorized) use of my materials"
I publish weekly blogs and have an open republishing policy. Circulation increased to over 200,000 and it would be hard to know where "mentions" a...
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Mention Media

Mention Demo - Feed
The live-updated stream of all the mentions collected from extensive web and social sources, monitored pages or review sites. The feed also let you take a look at historical mentions.
Mention Demo - Alerts
Boost your monitoring of any topic with the query builder to help combine keywords and boolean operators. You can even completely customize your monitoring thanks to Boolean Search.
Mention Demo - Reports
Our reports provide you with a complete analysis of your brand health, its strengths, weaknesses, and opportunities regarding the current trends. You can easily scale your reports to the size of your business, automate them, share them with the rest of your organization and use the information t...
Mention Demo - QuickChart
Create instant visualizations of your tracked topics, with charts, maps and key numbers. No need to build a full report.
Mention Demo - Comparative report
Compare yourself to your competition, or simply start a market analysis. Measure share of voice, locations of influence, sentiment.
Mention Demo - Publish Calendar
Create post with AI-caption and hashtag generator, manage your campaigns with tags and filters, weekly/monthly views and a content preview.
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Video Reviews

438 out of 439 Total Reviews for Mention

4.3 out of 5
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438 out of 439 Total Reviews for Mention
4.3 out of 5
438 out of 439 Total Reviews for Mention
4.3 out of 5

Mention Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for MentionQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Stéphane P.
SP
Product Owner
Financial Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Mention?

Very simple to use, extremely reliable and efficient to find specific info anywhere on the web at the right time Review collected by and hosted on G2.com.

What do you dislike about Mention?

The price? Not enough evolutions for free user to push me to get a pricing plan Review collected by and hosted on G2.com.

What problems is Mention solving and how is that benefiting you?

I used to managepress curating everyday for event about my association Review collected by and hosted on G2.com.

Verified User in Online Media
UO
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Mention?

I love how Mention is able to look for unbranded mentions in article copy, and find those (otherwise) hidden backlinks to my website that helps me track outreach efforts. It also provides a look at websites that sometimes helps when there is a paywall to an article talking about your brand. Review collected by and hosted on G2.com.

What do you dislike about Mention?

I wish Mention would allow us to capture historical data after creating a boolean search. Review collected by and hosted on G2.com.

What problems is Mention solving and how is that benefiting you?

Mention helps me find conversations where our brand is involved that helps fill in a lot of gaps from other PR tools I use in my toolbox. Review collected by and hosted on G2.com.

Open Discussions in Mention
IA
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Mention?

I like how quickly it pulls social listening reports. Review collected by and hosted on G2.com.

What do you dislike about Mention?

It is almost to simple with not a ton of room for personalization. Review collected by and hosted on G2.com.

What problems is Mention solving and how is that benefiting you?

It allows us to keep an ear to the ground for however our name is being spread on the internet or in media. Review collected by and hosted on G2.com.

KP
Lead Front-End Developer
Marketing and Advertising
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Mention?

In my organization, we use Mention frequently to detect critical mentions of our brand and essential information for our marketing. Its user interface is intuitive, making it easy to use and the dashboard relatively easy to use. Thanks to this tool, we find in record time good and bad reviews from our customers in the vastness of the web and social platforms; it also has good tools that bring good points to the management of social networks. Review collected by and hosted on G2.com.

What do you dislike about Mention?

Without proper configuration of searches, you can miss a lot of essential mentions. Review collected by and hosted on G2.com.

What problems is Mention solving and how is that benefiting you?

With the help of Mention, we have been able to track where our customers are talking about us on the Internet and use that data to improve our services and advertising and outreach efforts. The filters and Boolean searches are valuable tools and integrate seamlessly with the most popular internal social networks. It has a solid search engine, is not difficult to set up, and is generally straightforward, so I recommend it. It's cheap and worth the money. Review collected by and hosted on G2.com.

YT
Software Engineer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Mention?

My company's marketing department uses mention regularly since it is pretty good at finding places where our brand is referenced and discussed on various social networks and everywhere else on the internet. Mention is simple to set up, and the tool has quickly moved from development to production. For consumers, everything is made simpler by its user interface because it is so simple to grasp and utilize. Review collected by and hosted on G2.com.

What do you dislike about Mention?

Aesthetics are crucial and the user interface design might use some work. I haven't run into any issues with functionality, and it works well for us. Review collected by and hosted on G2.com.

What problems is Mention solving and how is that benefiting you?

Mention has made it easier for us to monitor what is being said about our firm across all social media platforms and pretty much everywhere else on the internet. A very helpful feature of Mention is the ability to subscribe to email reports. Its capabilities have all met our requirements. Review collected by and hosted on G2.com.

Melissa M.
MM
Executive Assistant To Chief Executive Officer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Mention?

The staff is terrific, and the training and ease of use of the software are fantastic. Review collected by and hosted on G2.com.

What do you dislike about Mention?

There is nothing that I dislike as the system has been curtailed to meet our needs. Review collected by and hosted on G2.com.

What problems is Mention solving and how is that benefiting you?

Mention automates the posting process which has saved us staff time and resources. Review collected by and hosted on G2.com.

EO
Sales and Marketing Specialist
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Mention?

It is a great tool for social media management. It allows you to keep a record of every minute thing that has been mentioned on the web. It knows how to do its job. You can have an eye on your desired mentions and results. It will promptly notify you about every single thing. It has a very decent user interface and is very simple to use. Ever since we have been using Mention, we never lost any of our publications. It has very cooperative customer care support. Review collected by and hosted on G2.com.

What do you dislike about Mention?

The search option can be modified a lot and can be made much better. It is not something that can be compared to Google but it is not that bad too. Just a little improvement will enhance its functionality manifold. Apart from that, it did not understand abbreviations or mentions. Cost is always an issue, and the pricing of the package should be reconsidered as smaller-scale businesses might find it too expensive. I am also not a fan of the features being moved behind the paywall. Review collected by and hosted on G2.com.

Recommendations to others considering Mention:

It is an awesome tool for managing all activities related to marketing. It also has a free version that is very excellent. Overall, our experience was very pleasant and If you belong to a small company, I bet your experience will be worth using it. I am not sure about larger companies, but still, I will strongly recommend using it. Review collected by and hosted on G2.com.

What problems is Mention solving and how is that benefiting you?

We have been using Mention to observe social campaigns that are specifically launched for our campaigns. It has helped us a lot in solving our issues related to the opportunities that were overseen or missed by us on social media. The reports that it generates are always very helpful. Our company is smaller, and this tool turned out to be very effective for our organization. It also assisted us in maintaining a track of the mentions of our organization. Review collected by and hosted on G2.com.

MD
Social Media Marketing Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Mention?

A social media monitoring tool that will help you keep an eye on each and everything that’s being mentioned on the web. Now tell me how great is that! It is great at what it does, you can track your desired mentions or results and you will be notified of each and everything. Review collected by and hosted on G2.com.

What do you dislike about Mention?

The search option is good but it can get even better. In other words, it is not as good or accurate as Google, and neither it’s bad. A little improvement in this regard will surely enhance its overall performance and eventually yours as well. A feature where we can mail others from the same platform will be a huge benefit for us and, I am pretty sure, for others as well. It will not only ease up the whole communication problem but it will also save so much time and energy. Review collected by and hosted on G2.com.

Recommendations to others considering Mention:

If you are a company that needs a moderate social media performance in their company, Mention is your go-to partner in so many ways. It helps with the search engine and that’s the top priority in the social media world. It is suitable for small to mid-sized companies; both performance and finance-wise. Review collected by and hosted on G2.com.

What problems is Mention solving and how is that benefiting you?

It is available around the globe. You can create your search and get valuable desired results. You can also give your input, have a complete result of analysis, and be better with every passing day. The best part is its integration and collaboration in its overall performance. Review collected by and hosted on G2.com.

Janhavi R.
JR
Marketing and Communications Specialist
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Mention?

It is a good tool that tells you where someone mentioned your business anywhere on the internet. You have an inbox that gives you daily notifications to various websites where your business was brought up. Review collected by and hosted on G2.com.

What do you dislike about Mention?

It misses some places and does not cover all the areas where your business name was mentioned. I found that it did not capture abbreviations or mentions on websites that are not very famous. In one example, my previous company had been cited 160 times, but it did not even show half of them. Review collected by and hosted on G2.com.

Recommendations to others considering Mention:

Mention is a good tool for social media monitoring. If you do not use any other tool, its free version is an excellent tool, to begin with. Overall I found it pleasant and you can use it to see for yourself. Review collected by and hosted on G2.com.

What problems is Mention solving and how is that benefiting you?

Mention is a good tool if your company is small or if you are just starting out and want to keep track of all the places your company was mentioned. I am not sure this tool is for large companies. You may want to take a premium subscription if you're going to use all its features Review collected by and hosted on G2.com.

Brett L.
BL
Marketing Director (Volunteer)
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Mention?

The fact that curated content and news snippets come to me without doing anything Review collected by and hosted on G2.com.

What do you dislike about Mention?

I am overall happy with Mention so no real dislikes Review collected by and hosted on G2.com.

What problems is Mention solving and how is that benefiting you?

Not solving problems but rather staying informed Review collected by and hosted on G2.com.