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Melissa Global Address Verification Pricing Overview

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Melissa Global Address Verification Pricing Reviews

(2)
Verified User in Non-Profit Organization Management
AN
Mid-Market (51-1000 emp.)
"Melissa Data has been a game-changer for our organization saving $$ and improving user experience"
What do you like best about Melissa Global Address Verification?

Since implementing Melissa Data, we’ve seen a significant improvement in data accuracy, leading to a better user experience and more efficient operations. We have saved so much on return postage as well. Review collected by and hosted on G2.com.

What do you dislike about Melissa Global Address Verification?

Wish there was a different pricing structure but still feel the current structure is fair. Review collected by and hosted on G2.com.

Response from Joshua Petean of Melissa Global Address Verification

Thank you for sharing your positive experience with Melissa’s Global Address Verification solution! We're glad to hear it has improved data accuracy, user experience, and operational efficiency to meet KYC regulations while saving on return postage. We also appreciate your feedback on pricing and are always looking for ways to enhance our offerings.

BB
"Great Product but Needs Better Support and Cost Efficiency"
What do you like best about Melissa Global Address Verification?

I like that Melissa Global Address Verification uses USPS certified addresses and does not rely on interpolated addresses. The on-premise installation of Address Object and GeoCoder is very convenient for fast processing of addresses. Review collected by and hosted on G2.com.

What do you dislike about Melissa Global Address Verification?

Account management and commercial friction with significant price increases of 50% or more on renewals without real new product value. Support from Melissa is terrible. We've pushed for clearer SLAs on support requests and resolution times, but the average resolution time has increased, with some address geocoding inconsistencies taking over 3 months to fix. The Melissa support portal is cumbersome, adding more manual steps on our part. Overall, while the product itself works great, working with Melissa as a partner is less than stellar. Also, the documentation for setting up the on-premise product is not very helpful, requiring additional research and experimentation. Review collected by and hosted on G2.com.

Response from Trang Nguyen of Melissa Global Address Verification

Hi Brad — thank you for taking the time to share your feedback. We’re sorry to hear about the experience you encountered. Your concerns are important to us and is being reviewed by our team. We welcome the opportunity to connect directly to better understand the specifics and clarify any gaps. Our goal is to ensure you’re getting the value and support you should expect from us. We appreciate you bringing this to our attention and look forward to continuing the conversation.

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