Top Rated MediaBeacon Alternatives
18 MediaBeacon Reviews
Overall Review Sentiment for MediaBeacon
Log in to view review sentiment.
There is little to say here. Everything we once had been excited about does not work as expected. There is nothing in the software that can not be found elsewhere. Review collected by and hosted on G2.com.
Software: While working with MediaBeacon, I took on a new job of troubleshooting. I wrote up endless reports of features that were not functioning correctly. Countless hours were spend troubleshooting and recording bugs and errors that never got corrected (even after installing 4 different upgrades).
Video: The video functionality is NOT ready to be released. If you are considering MediaBeacon for use of videos, you better brush up on your FFMPEG or be ready to purchase an additional transcoding software (Telestream Vantage) that will cost you at least $20k.
Customer Service: Our company made the mistake of purchasing MediaBeacon through a re-seller Zenplex. As a re-seller, Zenplex was not knowledgeable enough on the product, their customer service was horrible as they could not communicate clearly or in a timely matter. Every bug found had to be sent through Zenplex before it would get to MediaBeacon engineers. However, first it was my job as the client to prove it was broken and teach Zenplex before it would get passed on. A game of telephone that wasted too many hours. At contract renewal, we tried to drop Zenplex and become a customer of MediaBeacon. However, we were considered too small and MediaBeacon did not want us as a client and told us to stay with their re-seller we were cleary unhappy with. Review collected by and hosted on G2.com.
The best aspect of MediaBeacon R3volution is that it is web based and requires no extra software for any of our users. The search filters are very powerful and can truly enhance a search by narrowing and refining the search parameters via filters. Review collected by and hosted on G2.com.
We dislike the non standard interface elements such as the viewing pane that looks like Windows Explorer but does not work the same way. A general lack of feedback to the user when accomplishing tasks makes it harder to use the program. For example upon upload if the file already exists in the folder the program does not alert the user that it adds the file with a (1) appended to the name. In this case the user will likely not realize what happened and may go back and not reference the latest version. Challenges with converting videos properly have been an issue for us. Large file uploads that are truncated with no alert to the user can cause us to lose data if the original is deleted assuming it is successfully in MediaBeacon. Finally a lack of reporting capabilities on activity is a major flaw. We had to program our own reports by reading the MediaBeacon logs and coming up with what should be basic reporting the system should generate. Review collected by and hosted on G2.com.
The searchability is very in-depth and interprets content and metadata in multiple, customizable ways to allow several options users' different search preferences. With the proper set-up and dedication before launch, you can really take control of your metadata to serve your specific users' needs. Review collected by and hosted on G2.com.
The deployment timeline went well beyond initial expectations. Communication from individuals at MediaBeacon was not consistent. They started off strong, responsive and helpful, but as the deployment dragged on they were less available and receptive. We struggled to get complete answers from the proper individuals and were left waiting too many times. Although we ultimately received the necessary information to proceed, it often felt like a task to get what we expected or agreed to. Review collected by and hosted on G2.com.
XMP metadata centric workflow. Flexibility that the portal architecture offers our end users. Review collected by and hosted on G2.com.
Can take longer than I would like to stamp very large groups of assets. Can take longer than I would like to rebuild the Revolution Database. Review collected by and hosted on G2.com.
One of the most open and flexible toolsets for Dgital Asset Management, we have rarely encountered a workflow issue that could not be solved when using MediaBeacon. MediaBeacon has supported even the most arcane of requirements as a premedia/print production tool.
Most other DAM systems on the market lack the ability to support industrial strength applications, while MediaBeacon continues to chew up high volume batch processes. Review collected by and hosted on G2.com.
Each new major release of MediaBeacon introduces challenges, with only the bravest and most foolhardy/desperate taking a decision to implement a new version until at least patch release 3 or 4. The new features are usually quite powerful and innovative but code implementation and execution is very uneven. Review collected by and hosted on G2.com.
Good enterprise product with many features. Easy to install. Very robust video features. Modern web-based interface with a lot of customization available. Robust user profile settings. Very good search capabilities. Features very customizable. Review collected by and hosted on G2.com.
A bit of a steep learning curve. Interface can sometimes be too overwhelming. Users/Groups/ACL model for permissions and security can be confusing. Updates are often buggy. User based license model. Users often do not take full advantage of features because there are so many. Review collected by and hosted on G2.com.
