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Our company recently rolled out Maxwell Health as part of our open enrollment. It's AWESOME! I'm usually hesitant about anything related to healthcare since most of my experiences are soul crushing, but this came as a pleasant surprise. It's a simple, streamlined approach to benefit selection. The user experience is slick and the interface is leaps and bounds ahead of competition. As someone who's a little gun shy of anything related to healthcare, I'd highly recommend! Review collected by and hosted on G2.com.
I don't love that you add benefits to your "cart"...I understand why this is used since the parallel in e-commerce is relatable, but it feel a little odd to "check out" with your healthcare benefits. Aside from that I don't have any other complaints! It's a great product that accomplishes the goal of making healthcare approachable. Review collected by and hosted on G2.com.
49 out of 50 Total Reviews for Maxwell Health
Overall Review Sentiment for Maxwell Health
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Maxwell Health platform help employers to centralized all employees data and records on one system,intergrate with the HR and payroll packages. The employees access the offered benefits and takes informed decision. Also offers online management of benefits by employers and employees, and the ease of integration with third party application softwares. Review collected by and hosted on G2.com.
Sometimes faces integration issues with the third party payroll packages, it needs a technical help to interface with the existing packages and employees database. Review collected by and hosted on G2.com.
Maxwell Health's functionality and ease of system use are fantastic. I believe it is intuitive and employee friendly. For an HR admin, it is also fairly simple with proper training and fool proof if you follow a process for onboarding, qualifying events and terminations. Review collected by and hosted on G2.com.
Maxwell advertises that the marketplace offers interfaces with different payroll vendors to allow a 360 degree integration. Ideally, this would be wonderful for efficiency BUT there are several hiccups along the way and ultimately, we were not able to execute due to some nuances and back to more of a manual process for updating payroll. Review collected by and hosted on G2.com.
Maxwell is easy to navigate for employees and admins.
They make regular enhancements based on user feedback.
They integrate with a lot of carriers.
I like the dashboard. You can see, right when you log in, how many people haven't started, how many are in progress, and how many need to be approved. Review collected by and hosted on G2.com.
I'd like to see them integrate with more payroll vendors.
It's unfortunate that they now require clients to have at least one line of coverage with Sun Life. Other carrier-owned enrollment systems do not require that. Review collected by and hosted on G2.com.
The screen layout is nice on the employee login site. Review collected by and hosted on G2.com.
Don't even waste your time! Their customer service is horrible, you have better luck solving your own issues. Maybe if you have a company of 5 but they don't make anything a priority. There are better products available. Review collected by and hosted on G2.com.
I like the benefits listed for each person and I can make changes to profiles easily. I have a group of physicians and I am constantly adding and changing their incomes for insurance purposes. The website for Maxwell is easy to use and allows me to make changes easily. Adding children is easy too. Review collected by and hosted on G2.com.
I don't like that I can't merge other products onto the site. I would like to add the umbrella policy I have on my doctors to the site but it is not associated with my broker. It would be great to be able to add other benefits such as vacation time schedule and sick time charts to help keep up with the employees time off. This may be an option, but I don't have access to my knowledge. Review collected by and hosted on G2.com.
What I like more about Maxwell is that it is easy to use. All I have to do is input the employees and information and they have the option to go in themselves to put their information in. Maxwell is great for all employer because they do not have to manual input their employees information. Maxwell gives the employees the option to do so themselves. The plus size is that it is super easy for the employees to use it. I like it a lot. helps me to know when someone waiver or wants the insurance. Review collected by and hosted on G2.com.
I do not dislike a lot about Maxwell. The only thing that I would say is that it sends an email to me everytime if someone just logs in. I think that whoever puts the people in MaxwellI should get that email. I do not have much to say about Maxwell. It is really convenient for employers. It is also convenient for all employees as well. Furthermore, Maxwell is easy to log on to from home. I would say to only send alerts when someone wants insurance or wants to waive their insurance plan. Review collected by and hosted on G2.com.
I like the fact that they do not bother us with unnecessary emails or updates, they let us know what we need in an easy way. They take our problems personally and strive to make it right. Review collected by and hosted on G2.com.
There isn't much I can think of that I dislike about Maxwell, maybe the setup and the relationship with providers? But that hasn't caused any problems Review collected by and hosted on G2.com.
The interface is simple and easy to use. All of your information is organized in such a manner that its not difficult to find what you are looking for. Reports offer customization for just the information you need. Review collected by and hosted on G2.com.
An area to print employee's and their dependents on a form or report would be a great addition. Review collected by and hosted on G2.com.
Maxwell Health is a huge relief to staff managing benefits. It carries so much of the burden, and truly simplifies the process. Review collected by and hosted on G2.com.
The open enrollment process is a little confusing if you aren't making changes to your benefit elections. Everything you presently have appears in the cart. For anyone in this position, it's unclear if action is required. It would be helpful if it prompted you on necessary steps to eliminate this confusion. Review collected by and hosted on G2.com.
Saved plenty of trees with the Maxwell benefit portal. Most employees can figure it out. Review collected by and hosted on G2.com.
Wish there were reports that show coverage amount and premium amounts for all the benefits. When employee signs up for amount of life insurance over guaranteed amount, I had a hard time processing the amount over guaranteed. Holmes Murphy is our broker and she did it for me. The employees miss the final approval and submit enrollment buttons at the bottom! Review collected by and hosted on G2.com.
