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Mattermost Reviews & Product Details - Page 32

Mattermost Overview

What is Mattermost?

Mattermost is an open source platform for secure collaboration across the entire software development lifecycle. Hundreds of thousands of developers around the globe trust Mattermost to increase their productivity by bringing together team communication, task and project management, and workflow orchestration into a unified platform for agile software development. Founded in 2016, Mattermost’s open source platform powers over 800,000 workspaces worldwide with the support of over 4,000 contributors from across the developer community. The company serves over 800 customers, including European Parliament, NASA, Nasdaq, Samsung, SAP, United States Air Force and Wealthfront, and is backed by world-class investors including Battery Ventures, Redpoint, S28 Capital, YC Continuity. To learn more, visit www.mattermost.com.

Mattermost Details
Languages Supported
German, English, French, Italian, Japanese, Korean, Dutch, Polish, Portuguese, Russian, Spanish, Turkish, Chinese (Simplified)
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Product Description

For privacy-conscious enterprises, Mattermost is a leading messaging workspace solution because it increases productivity while meeting custom security and sovereignty needs. Four of the top ten banks in the world as well as leading companies in healthcare, transportation, government agencies and more.

How do you position yourself against your competitors?

Mattermost vs. Slack for Enterprise
- Mattermost offers an open source, self-hosted alternative to Slack’s SaaS-only workplace messaging service. Learn more at https://mattermost.com/mattermost-vs-slack/

Mattermost vs. Microsoft Teams
- Mattermost offers an open source, developer-focused alternative to Microsoft Team’s group chat software. Learn more at https://mattermost.com/mattermost-vs-microsoft-teams/


Seller Details
Year Founded
2016
HQ Location
Palo Alto, CA
Twitter
@mattermosthq
87 Twitter followers
LinkedIn® Page
www.linkedin.com
157 employees on LinkedIn®
Description

Mattermost is the leading collaboration platform for mission-critical work. We serve national security, government, and critical infrastructure enterprises, from the U.S. Department of Defense, to global tech giants, to utilities, banks and other vital services. We accelerate out-of-band incident response, DevSecOps workflows, mission operations, and self-sovereign collaboration to bolster the focus, adaptability, and resilience of the world’s most important organizations. Our enterprise software and single-tenant SaaS platforms are built to meet the custom needs of rigorous and complex environments while offering a secure and unrivaled collaboration experience across web, desktop, and mobile with channel-based messaging, file sharing, audio calling, and screen share with integrated tooling, workflow automation, and AI assistance.


Jeff B.
JB
Overview Provided by:

Recent Mattermost Reviews

Allan Francisco J.
AJ
Allan Francisco J.Mid-Market (51-1000 emp.)
4.0 out of 5
"No-frills freemium communication app"
Free version works like a charm. It has all the necessary features. It is very similar to Slack.
GD
giorgi d.Mid-Market (51-1000 emp.)
5.0 out of 5
"Easy and secure communication channel for business"
Mattermost is an Easily installed app, but also so secure and has so many functions. it's never freezing, it's fast and User-oriented as a desktop ...
Hristo E.
HE
Hristo E.Mid-Market (51-1000 emp.)
4.5 out of 5
"Good instant messaging application, We are yet to integrate it with Bitbucket to monitor our work"
Instant messaging that keeps your entire history and does not limit you like some other services. This is priceless
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Mattermost Media

Mattermost Demo - Mattermost Channels
Message, meet and share within fully secure, searchable channels.
Mattermost Demo - Mattermost Boards
Ship on time, every time, with a Kanban-based project and task management solution built for digital operations.
Mattermost Demo - Mattermost Playbooks
Move faster and make fewer mistakes with checklists, automations, and tool integrations that power your team’s workflows.
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Video Reviews

337 Mattermost Reviews

4.3 out of 5
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337 Mattermost Reviews
4.3 out of 5
337 Mattermost Reviews
4.3 out of 5

Mattermost Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for MattermostQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Computer Software
CC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Mattermost?

Simple interface, easy to use, built with business in mind (they don't rely as much on fancy, shiny interfaces, but rather on delivering a simple yet powerful messaging system for large teams). Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

Having come from using Slack for more than 2 years, it seems somehow of a downgrade on some aspects.

There are fewer bots/integrations available, and, while Slack does a wonderful job of keeping in one place teams and messages specific to a large project, Mattermost seems to be more appropriate just as a simple messaging system, suitable for internal communications at your company, without providing the same facilities (not all at least) as Slack when it comes to managing an entire project. Review collected by and hosted on G2.com.

Recommendations to others considering Mattermost:

Great for internal communications between company employees. Review collected by and hosted on G2.com.

What problems is Mattermost solving and how is that benefiting you?

It enables fast, efficient communication between company employees. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Mattermost?

Its very easy to use as a group communications or a personal, private with one specific agent. Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

Nothing at all. This program does exactly what we need it to. Review collected by and hosted on G2.com.

Recommendations to others considering Mattermost:

I think its a fantastic product. We are a worldwide company and use this to keep instant track of all of our workers. You can scan the rooms for group or specific issues, send instant messages to specific users or groups. It allows your business an outstanding tool to keep on top of key business issues. Review collected by and hosted on G2.com.

What problems is Mattermost solving and how is that benefiting you?

We are group solving customer service issues. With the use of mattermost, we can see quickly if there is a systemwide issue or a systemwide customer service issue. Review collected by and hosted on G2.com.

Verified User in Translation and Localization
UT
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Mattermost?

Nice and clear graphics, with the chance to use a dark or light theme.

Very good use of channels for various project, great customisation of notifications.

App for mobile is great too. Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

From time to time it logs out automatically. Review collected by and hosted on G2.com.

Recommendations to others considering Mattermost:

Great to use on every device and OS. Review collected by and hosted on G2.com.

What problems is Mattermost solving and how is that benefiting you?

I use it with my clients to manage projects I'm working on as a freelance. Review collected by and hosted on G2.com.

Verified User in Internet
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Mattermost?

Mattermost is a good execution of open source software—it's flexible, stable, and it's easy to poke around under the hood. Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

While Mattermost is generally pretty stable, there are more bugs than with Slack, and in particular, the mobile app is a little glitchy. Review collected by and hosted on G2.com.

Recommendations to others considering Mattermost:

Try deploying through Cloudron—very simple open-click install. Review collected by and hosted on G2.com.

What problems is Mattermost solving and how is that benefiting you?

Mattermost is our company-wide chat room, used for everything from customer service issues to year-end planning. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Mattermost?

Being able to host the application on your own network. Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

Need to refresh often or it seems to slow down. Review collected by and hosted on G2.com.

Recommendations to others considering Mattermost:

If you are happy with Slack, check it out! Very comparable features on their team edition. Review collected by and hosted on G2.com.

What problems is Mattermost solving and how is that benefiting you?

Team collaboration. Customer portal Review collected by and hosted on G2.com.

Mindi H.
MH
Customer Service Representative
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Mattermost?

The interaction I can have with my fellow employees. We work from home, so this is one of the ways we can get help. Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

That it's hard to know when someone replies to you directly. Review collected by and hosted on G2.com.

What problems is Mattermost solving and how is that benefiting you?

Having other people help when they can. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Mattermost?

We used this for a YC group and it was fantastic for sorting out the group communications. Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

I wish it would have a daily digest or something about activity on the channels I belong to without just having to have a message that is specifically relevant to me. Review collected by and hosted on G2.com.

Recommendations to others considering Mattermost:

Good for the usage I saw which was group communications. Review collected by and hosted on G2.com.

What problems is Mattermost solving and how is that benefiting you?

It was a group selection by YCombinator for a project that I was a part of. Review collected by and hosted on G2.com.

Verified User in Mechanical or Industrial Engineering
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Mattermost?

Ease of communicating with team mates and getting quick answers to problems. Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

Got a bit complicated and annoying at times keeping up with all the open boxes. Review collected by and hosted on G2.com.

Recommendations to others considering Mattermost:

It is very helpful in dealing with team problems and getting answers quickly. Review collected by and hosted on G2.com.

What problems is Mattermost solving and how is that benefiting you?

Team collaboration and helpfulness. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Mattermost?

Easy use for group communication. Quick way to get in touch with team members Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

Ability to delete message/chat once delivered. Though it is a good feature, not really good on a group communication. Review collected by and hosted on G2.com.

Recommendations to others considering Mattermost:

Very useful tool for internal group communication Review collected by and hosted on G2.com.

What problems is Mattermost solving and how is that benefiting you?

Internal communication tools for deployment and development of software between people located remotely. Review collected by and hosted on G2.com.

Verified User in Internet
UI
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Mattermost?

Mattermost is user friendly and simple and self explanatory. Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

Very basic interface, no options to change font or colors. Review collected by and hosted on G2.com.

What problems is Mattermost solving and how is that benefiting you?

Tends to lag Review collected by and hosted on G2.com.