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Mattermost Reviews & Product Details - Page 31

Mattermost Overview

What is Mattermost?

Mattermost is an open source platform for secure collaboration across the entire software development lifecycle. Hundreds of thousands of developers around the globe trust Mattermost to increase their productivity by bringing together team communication, task and project management, and workflow orchestration into a unified platform for agile software development. Founded in 2016, Mattermost’s open source platform powers over 800,000 workspaces worldwide with the support of over 4,000 contributors from across the developer community. The company serves over 800 customers, including European Parliament, NASA, Nasdaq, Samsung, SAP, United States Air Force and Wealthfront, and is backed by world-class investors including Battery Ventures, Redpoint, S28 Capital, YC Continuity. To learn more, visit www.mattermost.com.

Mattermost Details
Languages Supported
German, English, French, Italian, Japanese, Korean, Dutch, Polish, Portuguese, Russian, Spanish, Turkish, Chinese (Simplified)
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Product Description

For privacy-conscious enterprises, Mattermost is a leading messaging workspace solution because it increases productivity while meeting custom security and sovereignty needs. Four of the top ten banks in the world as well as leading companies in healthcare, transportation, government agencies and more.

How do you position yourself against your competitors?

Mattermost vs. Slack for Enterprise
- Mattermost offers an open source, self-hosted alternative to Slack’s SaaS-only workplace messaging service. Learn more at https://mattermost.com/mattermost-vs-slack/

Mattermost vs. Microsoft Teams
- Mattermost offers an open source, developer-focused alternative to Microsoft Team’s group chat software. Learn more at https://mattermost.com/mattermost-vs-microsoft-teams/


Seller Details
Year Founded
2016
HQ Location
Palo Alto, CA
Twitter
@mattermosthq
87 Twitter followers
LinkedIn® Page
www.linkedin.com
157 employees on LinkedIn®
Description

Mattermost is the leading collaboration platform for mission-critical work. We serve national security, government, and critical infrastructure enterprises, from the U.S. Department of Defense, to global tech giants, to utilities, banks and other vital services. We accelerate out-of-band incident response, DevSecOps workflows, mission operations, and self-sovereign collaboration to bolster the focus, adaptability, and resilience of the world’s most important organizations. Our enterprise software and single-tenant SaaS platforms are built to meet the custom needs of rigorous and complex environments while offering a secure and unrivaled collaboration experience across web, desktop, and mobile with channel-based messaging, file sharing, audio calling, and screen share with integrated tooling, workflow automation, and AI assistance.


Jeff B.
JB
Overview Provided by:

Recent Mattermost Reviews

Allan Francisco J.
AJ
Allan Francisco J.Mid-Market (51-1000 emp.)
4.0 out of 5
"No-frills freemium communication app"
Free version works like a charm. It has all the necessary features. It is very similar to Slack.
GD
giorgi d.Mid-Market (51-1000 emp.)
5.0 out of 5
"Easy and secure communication channel for business"
Mattermost is an Easily installed app, but also so secure and has so many functions. it's never freezing, it's fast and User-oriented as a desktop ...
Hristo E.
HE
Hristo E.Mid-Market (51-1000 emp.)
4.5 out of 5
"Good instant messaging application, We are yet to integrate it with Bitbucket to monitor our work"
Instant messaging that keeps your entire history and does not limit you like some other services. This is priceless
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Mattermost Media

Mattermost Demo - Mattermost Channels
Message, meet and share within fully secure, searchable channels.
Mattermost Demo - Mattermost Boards
Ship on time, every time, with a Kanban-based project and task management solution built for digital operations.
Mattermost Demo - Mattermost Playbooks
Move faster and make fewer mistakes with checklists, automations, and tool integrations that power your team’s workflows.
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Video Reviews

337 Mattermost Reviews

4.3 out of 5
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337 Mattermost Reviews
4.3 out of 5
337 Mattermost Reviews
4.3 out of 5

Mattermost Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for MattermostQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Internet
UI
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Mattermost?

I like that you have the ability to chat with all members in your group and have one on one conversations with team leads Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

I don’t like that my questions get overlooked but otherwise it’s a great system for going and asking questions when you need help Review collected by and hosted on G2.com.

Recommendations to others considering Mattermost:

I highly remcommend it as it is simple and easy to login and use Review collected by and hosted on G2.com.

What problems is Mattermost solving and how is that benefiting you?

Getting answers to questions regarding customer service problems and support Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Mattermost?

Mattermost allows you to delete messages, which will reflect on the receiver's end as well. Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

Everything is great, but if I have to be really picky, I'm going to say the layout can be more modern. Review collected by and hosted on G2.com.

What problems is Mattermost solving and how is that benefiting you?

We use Mattermost for quick communication. Review collected by and hosted on G2.com.

Verified User in Internet
UI
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Mattermost?

The fact that the entire team is there in one chat room. Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

The entire company is using it, so, different ppl will use this system to contact us. We were using another system that I preferred to speak with leads/managers. Review collected by and hosted on G2.com.

What problems is Mattermost solving and how is that benefiting you?

When I need assistance, I’m most likely to get a faster response because there are multiple rooms I can visit to seek help. Review collected by and hosted on G2.com.

Rebekah L.
RL
Industrial Organizational Psychology Graduate Assistant
Professional Training & Coaching
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Mattermost?

Being able to chat with a team and having automatic updates come through with testing code. Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

At least when I used it, there was not the ability to video chat and share screens which would have been helpful. There was not a desktop interface for linux. Online status did not appear to always be accurate. Review collected by and hosted on G2.com.

Recommendations to others considering Mattermost:

Helpful to have someone on the team that knows how to utilize the extra features like automation and customizations that can be used. Review collected by and hosted on G2.com.

What problems is Mattermost solving and how is that benefiting you?

Benefits of having automatic updates coming through attached to code. Review collected by and hosted on G2.com.

Amanda I.
AI
Claims Adjuster
Hospitality
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Mattermost?

This product is amazing for communicating with other people within your company. While working with Amazon virtually, I was able to keep in touch with my colleagues in live time, including management when I was on a difficult call and needed help. Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

There was some lagging from time to time that impeded its use. Review collected by and hosted on G2.com.

What problems is Mattermost solving and how is that benefiting you?

Benefits outweigh the negatives. All programs will have glitches, but this software is really beneficial for interoffice communication on a large scale, if you work with a lot of other employees. Review collected by and hosted on G2.com.

Verified User in Internet
UI
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Mattermost?

I like the group chat and the ability to join multiple groups. Mattermost is also used for meetings. Participants are on one site to communicate internally instead of switching to WebEx then back to MM. Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

The reply feature is not appealing. I often have to search for someone's response to my message. For some reason, the feature to reply to a specific thread isn't commonly used which makes it hard to organize or track responses to certain topics within a large group chat. Review collected by and hosted on G2.com.

Recommendations to others considering Mattermost:

Emojis were recently added back to MM. For a few weeks, they were not included. They matter because sometimes a smile, thumbs up or any other emoji adds some color and life to an otherwise black and white platform. I would suggest allowing my last message or icon for my profile to blink or change the font color. That way when I return to review responses I can easily locate it (especially when those who reply do not use the reply to thread feature).

I also like the feature that a chat message that includes your user name and is linked to your reply sends you an email when you are offline or you get a pop up window to let you know someone replied. This is most helpful when you are away and missed messages. You still receive an email. Also, it helps when you may be using another software and the pop up reminds you to return to the message. Review collected by and hosted on G2.com.

What problems is Mattermost solving and how is that benefiting you?

Mattermost is used as a chat option to reach out to team supervisors before escalating a customer issue. You also have an opportunity to share any questions, experiences or issues real time instead of chain emails. Review collected by and hosted on G2.com.

Terren H.
TH
Resolution Specialist
Retail
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Mattermost?

I love everything about Mattermost from the emojis to the ease of personal messaging. Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

The only thing I don’t like is the reply feature and trying to search for people function Review collected by and hosted on G2.com.

Recommendations to others considering Mattermost:

Na Review collected by and hosted on G2.com.

What problems is Mattermost solving and how is that benefiting you?

The ease of use for multiple team management Review collected by and hosted on G2.com.

Jake D.
JD
Senior Engineer - Big Data Lead
Automotive
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Mattermost?

The ability to set up teams, track conversations and share information is very cool. Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

Due to being an enterprise application I don't like the inflexibility. I'd like to hook up other apps and bots quickly and easily. Review collected by and hosted on G2.com.

What problems is Mattermost solving and how is that benefiting you?

Just communication at this point. It's also good for sharing documents. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Mattermost?

I love how easy Mattermost is to use and navigate. Not only can I be in a large group chat, but I can have a side chat with my co workers. I like that I can respond to a comment without it getting lost in the chatter. Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

I don't dislike anything about it. It does get confusing to follow the topic some times Review collected by and hosted on G2.com.

What problems is Mattermost solving and how is that benefiting you?

By using mattermost I can talk to my teammates about customers issues and I get the knowledge and answers that I previously didn't know. Review collected by and hosted on G2.com.

Verified User in Management Consulting
UM
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Mattermost?

Easy to use user interface, great design, Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

Nothing, mattermost is awesome. Wouldn’t change anything Review collected by and hosted on G2.com.

What problems is Mattermost solving and how is that benefiting you?

Improved team collaboration Review collected by and hosted on G2.com.