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Mattermost Reviews & Product Details

VT
Product manager
Computer Software
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Mattermost?

I like how Mattermost encourages the creation of documents that facilitate information retention across short, medium, and long timeframes.

Through its efficient chat function, it enables seamless communication among colleagues.

Also it's incredible resource not only minimizes information loss over time but also streamlines file comparison and the efficient flow of critical information.

Also i like how it has great customer support! Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

No con regarding it..it is a nice platform! Review collected by and hosted on G2.com.

What problems is Mattermost solving and how is that benefiting you?

Mattermost’s impressive platform fosters effective communication and collaboration among colleagues Review collected by and hosted on G2.com.

Mattermost Overview

What is Mattermost?

Mattermost is an open source platform for secure collaboration across the entire software development lifecycle. Hundreds of thousands of developers around the globe trust Mattermost to increase their productivity by bringing together team communication, task and project management, and workflow orchestration into a unified platform for agile software development. Founded in 2016, Mattermost’s open source platform powers over 800,000 workspaces worldwide with the support of over 4,000 contributors from across the developer community. The company serves over 800 customers, including European Parliament, NASA, Nasdaq, Samsung, SAP, United States Air Force and Wealthfront, and is backed by world-class investors including Battery Ventures, Redpoint, S28 Capital, YC Continuity. To learn more, visit www.mattermost.com.

Mattermost Details
Languages Supported
German, English, French, Italian, Japanese, Korean, Dutch, Polish, Portuguese, Russian, Spanish, Turkish, Chinese (Simplified)
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Product Description

For privacy-conscious enterprises, Mattermost is a leading messaging workspace solution because it increases productivity while meeting custom security and sovereignty needs. Four of the top ten banks in the world as well as leading companies in healthcare, transportation, government agencies and more.

How do you position yourself against your competitors?

Mattermost vs. Slack for Enterprise
- Mattermost offers an open source, self-hosted alternative to Slack’s SaaS-only workplace messaging service. Learn more at https://mattermost.com/mattermost-vs-slack/

Mattermost vs. Microsoft Teams
- Mattermost offers an open source, developer-focused alternative to Microsoft Team’s group chat software. Learn more at https://mattermost.com/mattermost-vs-microsoft-teams/


Seller Details
Year Founded
2016
HQ Location
Palo Alto, CA
Twitter
@mattermosthq
87 Twitter followers
LinkedIn® Page
www.linkedin.com
157 employees on LinkedIn®
Description

Mattermost is the leading collaboration platform for mission-critical work. We serve national security, government, and critical infrastructure enterprises, from the U.S. Department of Defense, to global tech giants, to utilities, banks and other vital services. We accelerate out-of-band incident response, DevSecOps workflows, mission operations, and self-sovereign collaboration to bolster the focus, adaptability, and resilience of the world’s most important organizations. Our enterprise software and single-tenant SaaS platforms are built to meet the custom needs of rigorous and complex environments while offering a secure and unrivaled collaboration experience across web, desktop, and mobile with channel-based messaging, file sharing, audio calling, and screen share with integrated tooling, workflow automation, and AI assistance.


Jeff B.
JB
Overview Provided by:

Recent Mattermost Reviews

Allan Francisco J.
AJ
Allan Francisco J.Mid-Market (51-1000 emp.)
4.0 out of 5
"No-frills freemium communication app"
Free version works like a charm. It has all the necessary features. It is very similar to Slack.
GD
giorgi d.Mid-Market (51-1000 emp.)
5.0 out of 5
"Easy and secure communication channel for business"
Mattermost is an Easily installed app, but also so secure and has so many functions. it's never freezing, it's fast and User-oriented as a desktop ...
Hristo E.
HE
Hristo E.Mid-Market (51-1000 emp.)
4.5 out of 5
"Good instant messaging application, We are yet to integrate it with Bitbucket to monitor our work"
Instant messaging that keeps your entire history and does not limit you like some other services. This is priceless
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0 people requested security information

Mattermost Media

Mattermost Demo - Mattermost Channels
Message, meet and share within fully secure, searchable channels.
Mattermost Demo - Mattermost Boards
Ship on time, every time, with a Kanban-based project and task management solution built for digital operations.
Mattermost Demo - Mattermost Playbooks
Move faster and make fewer mistakes with checklists, automations, and tool integrations that power your team’s workflows.
Answer a few questions to help the Mattermost community
Have you used Mattermost before?
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Video Reviews

336 out of 337 Total Reviews for Mattermost

4.3 out of 5
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336 out of 337 Total Reviews for Mattermost
4.3 out of 5
336 out of 337 Total Reviews for Mattermost
4.3 out of 5

Mattermost Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for MattermostQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
LI
Developer
Information Technology and Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Mattermost?

Mattermost is the best platform where we can arrange meetings and communicate with team members. Also, it's providing different features like channels, file sharing, screen sharing, etc. Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

Sometimes I am facing issues with voice while I am on the call. The other person is not able to listen to my voice, and we have to stop metting in the middle; that needs to be solved. Review collected by and hosted on G2.com.

What problems is Mattermost solving and how is that benefiting you?

Mattermost provides all-in-one platforms for professional communication. We can share files, screen, and arrange meetings on one platform. Also, it is open source, so we can host it on our server. Mattermost provides a feature called channel, which we can use for different purposes. Review collected by and hosted on G2.com.

Allan Francisco J.
AJ
Senior Human Resources Officer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about Mattermost?

Free version works like a charm. It has all the necessary features. It is very similar to Slack. Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

As a Slack user before, it lacks the integration with other 3rd party application. Review collected by and hosted on G2.com.

What problems is Mattermost solving and how is that benefiting you?

Communicating in various part of the globe. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Mattermost?

What I like best about Mattermost is its flexibility and customization. It’s open-source, which means we can tailor it to fit our team’s specific needs, unlike other platforms. It also integrates well with a lot of third-party tools we already use, so it fits right into our workflow. The user interface is clean and easy to navigate, and I appreciate that it supports multiple channels for organizing conversations and projects. Plus, it offers solid privacy and security options, which are important for our team. Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

One downside of Mattermost is that it can sometimes feel less polished compared to other collaboration tools. There are occasional bugs. Also, the search functionality could be better; it’s not always easy to find older messages or files. While the customization is great, it does require more technical knowledge to set up and maintain, which can be a hassle for smaller teams without dedicated IT support. Review collected by and hosted on G2.com.

What problems is Mattermost solving and how is that benefiting you?

Mattermost helps solve the problem of communication silos by giving us one central place to chat and collaborate. It’s especially useful because it’s self-hosted, which gives us full control over our data—a huge plus for privacy and compliance reasons. Review collected by and hosted on G2.com.

GD
coordinator
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Mattermost?

Mattermost is an Easily installed app, but also so secure and has so many functions. it's never freezing, it's fast and User-oriented as a desktop and mobile app. Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

As a business communication channel, it's the best. Review collected by and hosted on G2.com.

What problems is Mattermost solving and how is that benefiting you?

it works so fast and never has any missing messages, which was always problem in group channels. Review collected by and hosted on G2.com.

Hristo E.
HE
Product Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Mattermost?

Instant messaging that keeps your entire history and does not limit you like some other services. This is priceless Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

Ease of implementation can be improved as currently, one needs to remember the server name in order to download and use the app on a new device Review collected by and hosted on G2.com.

What problems is Mattermost solving and how is that benefiting you?

Keeps all team members in the loop. In case of issues we can quickly get notified and act swiftly and efficiently Review collected by and hosted on G2.com.

AP
Technology Analyst
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Mattermost?

I like Mattermost for its open-source nature, secure messaging and customizable integrations. It offers self-hosting options, rich collaboration features and seamless team communications, espically for organizations prioritizing privacy. Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

I dislike Mattermost for its steeper learning curve and ocasionally inconsistent user interface. It can be resource-intensive and its mobile app expirence isn't smooth compared to other messaging platform. Review collected by and hosted on G2.com.

What problems is Mattermost solving and how is that benefiting you?

Mattermost solves the problem of secure, team-based communication with an open-source, self-hosted solution. it benefits us by offering complete control over data, ensuring privacy and allowing deep customiztion to fit specific organiztional needs. Review collected by and hosted on G2.com.

PS
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Mattermost?

I think Mattermost also has a great UI/UX Design, since new users can easily navigate this tool. It's a very convenient tool to use to chat within teams at work, the best part for me though would be how I can download and access it from my personal phone too- something not a lot of chatting services offer if they are linked to the organisations VPN. Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

On my phone because I close the app, its okay or else it eats up a lot of my battery on my laptop. Additionally, I think external applications like teams- they allow you to upload files easily- contradict on Mattermost you have to physically copy and paste the link to attack a file which can be a hassle Review collected by and hosted on G2.com.

What problems is Mattermost solving and how is that benefiting you?

Private, secure and encrypted texting services between team members ensuring efficient communication. It allows me to send confident company information without worrying about a leak or hack. Review collected by and hosted on G2.com.

SS
Soc manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Mattermost?

file sharing , search functionality , custmizable notification features are also good Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

i find the interface less smooth compared to other platforms like Slack, and mobile app performance occasionally lag. Review collected by and hosted on G2.com.

What problems is Mattermost solving and how is that benefiting you?

secure communication ,customization and integration These benefits streamline communication, improve security, and increase productivity, making it a valuable tool for teams and enterprises Review collected by and hosted on G2.com.

Bhautik B.
BB
Founder & CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Mattermost?

OpenSorce, self-host, great updates and features. Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

ARM64 docker image not available

Documentation needs a lot improvements

Open-sourcers can help to improve many things, but you have to improve team and processes. Review collected by and hosted on G2.com.

What problems is Mattermost solving and how is that benefiting you?

- Self-hosted platform

- It come with all type of devices software and apps so we don’t have to develop own messaging stuff for all devices

- It is easy to use and it make our workflow better

- there is many plugins available which connect many stuff into platform which is very helpful. for ex we can directly create Microsoft teams meeting from chat screen. Review collected by and hosted on G2.com.

NT
Developer
Information Technology and Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Mattermost?

- Mattermost is the best platform for team communication.

- We can easily create different channels and arrange meetings, calls

- Also it's open source so we can host it on our platform.

- We can share files it has the best UI experience. Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

- I have no bad experience with this platform. Review collected by and hosted on G2.com.

What problems is Mattermost solving and how is that benefiting you?

- It provides security and the best user experience.

- It makes our project workflow easy.

- We can connect other different services with Mattermost. Review collected by and hosted on G2.com.