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Matter Reviews & Product Details - Page 6

Matter Overview

What is Matter?

Bring employee recognition, rewards, and surveys to Slack or Microsoft Teams! 💜 4,700+ companies trust Matter including Sephora, Petco, Shell, Bolt, JiffyLube, Siemens, Carrier, True Classic, Microsoft, Sotheby's and many more! Matter is Free Forever ✅ No Credit Card Required ✅ Two Minute Setup ✅ Build culture and increase engagement with peer-to-peer kudos recognition based on company values. Create a recognition-habit with Feedback Friday - automatic, customizable reminders encouraging participation. Save time and boost engagement with automatic global reward delivery of gift cards, donations, prepaid debit cards, custom-branded company rewards and more. Never miss a birthday or work anniversary by celebrating with automatic collection and reward delivery. 10x your survey response rate with custom employee surveys sent in Slack or Microsoft Teams. Receive real-time, continuous feedback, and insights with advanced pulse and eNPS surveys. All survey option options come with automatic reward delivery.

Matter Details
Product Website
Languages Supported
English
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Product Description

Matter transforms your culture by bringing employee recognition, celebrations, and rewards together - all inside Slack or Microsoft Teams.


Seller Details
Seller
Matter
Company Website
Year Founded
2017
HQ Location
San Francisco, California
Twitter
@matterapp
948 Twitter followers
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®
Description

What you can do with Matter: 🎉 Start Feedback Friday! — Automatic, customizable notifications centered around a day where your company is encouraged to give peer-to-peer recognition with kudos and feedback. 🙌 Celebrate together with Kudos! — Choose from 9 templates or create your own custom kudos to share company values, company jokes, and more. Ⓜ️ Increase recognition with Rewards! — Add Matter coins to kudos, surveys, and feedback to show extra appreciation. Redeem coins for gift cards, custom company rewards, donations, and more. 🥳 Never miss a Celebration! — Automatically send birthday and work anniversary messages with/without rewards for everyone to see and celebrate! 📋 10x your response rate with Employee Surveys! — Automate and send surveys in Slack or Teams, get real-time feedback, view powerful analytics, and offer rewards. 📈 Gather feedback with Pulse + eNPS Surveys! — Transform your organization into a champion of diversity, equity, inclusion, and belonging. Gather real-time, continuous feedback and insights. 🎨 Put Company Values front and center! — Make people feel more connected to the company and each other with company value kudos templates. 📊 Answer culture questions with Analytics! — Leverage kudos, rewards, and feedback activity to identify engagement insights and trends.


Brett H.
BH
Overview Provided by:

Recent Matter Reviews

PRATIK J.
PJ
PRATIK J.Small-Business (50 or fewer emp.)
4.0 out of 5
"My experience regarding the matter is really good it helps to encourage my colleagues and team!"
The causal talks with our team members is the best thing I like about the matter, because we never talk casually with our teams!
SS
saleem s.Mid-Market (51-1000 emp.)
5.0 out of 5
"It is one of the best reliable service"
Easy to user and reliable! the best prodcut
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"A compliment matters"
I use Matter integrated with Slack and the tool is a valuable ally for integrating all colleagues in the workplace
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Matter Media

Matter Demo - Matter: Recognition, Rewards & Surveys in Slack or Microsoft Teams
Bring employee recognition, rewards, surveys, and celebrations to Slack or Microsoft Teams. Increase employee engagement with peer-to-peer kudos recognition based on company values, save time by automating global gift card delivery and birthdays/anniversaries, and 10x your response rate with pul...
Matter Demo - Encourage recognition with Feedback Friday
Automatic, customizable notifications centered around a day where your company is encouraged to give peer-to-peer recognition with kudos and feedback.
Matter Demo - Share kudos for all to see and celebrate
Choose from 9 templates or create your own custom kudos to share company values, company jokes, and more.
Matter Demo - Supercharge recognition with rewards
Add Matter coins to kudos, surveys, and feedback to show extra appreciation. Redeem coins for gift cards, custom company rewards, donations, and more.
Matter Demo - Never miss a birthday or work anniversary
Automatically send birthday and work anniversary messages with/without rewards for everyone to see and celebrate!
Matter Demo - 10x your response rate with surveys
Transform your organization into a champion of diversity, equity, inclusion, and belonging. Gather real-time, continuous feedback and insights.
Matter Demo Video for Slack
Play Matter Video
Matter Demo Video for Slack
Matter Demo Video for Microsoft Teams
Play Matter Video
Matter Demo Video for Microsoft Teams

Official Interactive Demo

Matter demo available

Try an interactive demo created by the software seller (right here on G2).
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806 Matter Reviews

4.6 out of 5
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806 Matter Reviews
4.6 out of 5
806 Matter Reviews
4.6 out of 5

Matter Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for MatterQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Elizabeth H.
EH
SDR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

My agency uses Matter, and we absolutely love it here! Feedback Fridays are the event we're looking for all week because it's a great way to finish the workweek. Before Matter, we didn't really share much feedback or thanks with each other. But now that there is a convenient tool to share those comments (and reminders to do so), it's easy to come up with some cute little notes for the teammates, I do it every week. It's a great way to express gratitude for little but important things that make work more fun and pleasant. And of course, it's very pleasant to receive kudos: it makes me feel appreciated and reminds me that what I do matters.

On the user experience side, the mechanism is very straightforward, and the integration with Slack is seamless. Review collected by and hosted on G2.com.

What do you dislike about Matter?

I would like to see templates as I'm typing my message, but that's pretty much it. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

Matter helps our team to stay connected. We work online, so sometimes we can go days without communicating with each other on other than task-related topics. Feedback Fridays are a good way to remember how we cooperated throughout the week and share our thanks with each other, vent, or just remember something funny that happened that week. This helps with motivation and builds team spirit we need so much. Review collected by and hosted on G2.com.

AG
Team Leader
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

I love how customizable it is and how personal the Kudos can get. It really helps lift morale. Review collected by and hosted on G2.com.

What do you dislike about Matter?

I wish that the kudos could be a little more animated, like GIFs or videos maybe. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

Matter really helped solving an issue we had about the team not feeling seen or valued enough. Review collected by and hosted on G2.com.

Jon R.
JR
Lead Software Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

I like that it gives a platform to congratulate co-workers in a semi-public place. Also that the points are actually valuable. Review collected by and hosted on G2.com.

What do you dislike about Matter?

I don't like that I get notifications every week to do it, and everyone tends to send points to the same people. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

Makes individual contributors feel noticed and appreciated Review collected by and hosted on G2.com.

Alice C.
AC
Consultant
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

What I like best about Matter is the Matter coins which encourages me more to provide feedback and also to perform my best at work to be able to receive Matter coins! Review collected by and hosted on G2.com.

What do you dislike about Matter?

Approval of my redemption takes a long time Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

Matter provides a safe space to recognize and be recognized Review collected by and hosted on G2.com.

Johanna B.
JB
Marketing Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

I can show recognition for someone in a short time. I like that it has different templates and that you can even create more templates. Review collected by and hosted on G2.com.

What do you dislike about Matter?

I'd like to have even more templates to choose from, perhaps for departments. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

Easy to give kudos to someone. Making people feel appreciated. Review collected by and hosted on G2.com.

Denis K.
DK
Owner & Art Director @ Deka Agency
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

Some time ago we started to work with a new client/partner and were added to this fun kudos channel. At the beginning it was just a bit akward, but this feeling went away fast and 2 weeks later we got Matter app for our internal usage. As a business owner I always wanted to build things differently that I used to see during my career. And so I found another "secret" tool to cultivate the right vibe, support our corporate culture and simply drive great emotions between people (especially given we're fully remote!). Since we started using Matter, we've grown closer as a team.

The implementation process was a breeze, and the support is out of this world – they're always ready to help with anything we need. It's been a game-changer for our team, making it easy and fun to leave kudos and show appreciation in our day-to-day work. The survey feature and rewards for participating in kudos sessions are just the cherry on top.

Highly recommend it for any team looking to boost morale and trully foster a positive work environment! 🙌 Review collected by and hosted on G2.com.

What do you dislike about Matter?

There are a few features we'd apprecaite to have, but seems like they already working on most of things while also collecting our wishes too. So honestly there's not much to complain about! Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

Basically it's helping us show daily appreciation and not forget to say thank you even during busy weeks!

It's also very helpful to onboard new people and show them our corporate vibe (if I use this terms 😅) Review collected by and hosted on G2.com.

Jess M.
JM
Social Media Account Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

I absolutely love the ability to shout out my team members for their hard work - think it's a great way to boost morale every week. Review collected by and hosted on G2.com.

What do you dislike about Matter?

Maybe adding more gift cards into the rewards area. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

It's a great way for us to give internal feedback on a weekly basis. Review collected by and hosted on G2.com.

ALI B.
AB
Head of UK Certification & Customer Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

Love the team collaboration it facilitates Review collected by and hosted on G2.com.

What do you dislike about Matter?

Can't set an auto close date on surveys. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

We all work from home so it helps to foster a greater sense of "team". The giving and receiving ok kudos allows us all to see hwat other colleagues are doing and clebrate successes with them. Matter works for us as integral part of our Rewards and Recognition scheme within the business. We do a weekly Staff Happiness survey and we monitor results weekly - it gives us a good indication of staff morale across the business and where additional support might be needed. Review collected by and hosted on G2.com.

Nino B.
NB
Customer Insights Analyst
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

It gives us the opportunity to get rewards without the hassle. Review collected by and hosted on G2.com.

What do you dislike about Matter?

You cannot use it outside of a list of vendors that may or may not be available for someone like me who is based outside of the US. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

It lets us reward our employees with less hassle. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

Matter is a nice way to get smalls rewards from teammates and also to give tokens of thanks to peers for helping you out. It encourages socialising and teaming up and a direct way to benefit from helping your peers. Review collected by and hosted on G2.com.

What do you dislike about Matter?

It's a small thing but everything is in dollars and we're uk based so it throws it off a bit but it doesn't make a huge difference. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

Matter keeps morale high and makes sure hard work is recognised which encourages people to volunteer for work Review collected by and hosted on G2.com.