Matter Pros and Cons

- recognizing employees

- keeping up with employer/ department news

- easy and simple chatting with fellow coworkers

- convenince of meeting space with many features Review collected by and hosted on G2.com.

hard to navigate sometimes, wish the matter app would show every kudos you have received & given. not something i immiedtialy login to everyday, only when a notification is received. Review collected by and hosted on G2.com.

Feedback and customized kudos. I like that you can give points and receive points from others to redeem for gift cards. Review collected by and hosted on G2.com.

Unable to see kudos history or revoke kudos within a 5 minute window for example (if you accidentally put the wrong person). Review collected by and hosted on G2.com.

I have used several recognition and feedback programs and I find that Matter is one of my favorites. Matter makes recognition and feedback seamless in the flow of work, integrating with our Teams platform. I appreciate the weekly reminder to provide recognition-this has helped our employees build a habit around recognition. In terms of feedback, I appreciate the ability to customize the skills that we are asking feedback about. Our team enjoys the "coins" as well! Review collected by and hosted on G2.com.

To set up feedback and skills, you do need to move into the web platform. While this is not a problem, the user interface works, the character limits on the skills can be difficult. You need to be creative in the naming conventions and descriptions of the skills. Review collected by and hosted on G2.com.

The best thing about matter is that all people within the workplace can acknowledge and reward their peers. It is brilliant that you can use coins to buy giftcards for hundreds of different places. Review collected by and hosted on G2.com.

Nothing, it is brilliant. It is very good for any workplace. Review collected by and hosted on G2.com.

I enjoy being able to communicate with coworkers whether it's kudos for doing a great job, or giving coins and even saying Happy Birthday to another coworker it's really a great app I enjoy using it! Review collected by and hosted on G2.com.

I'm still learning the things I can do with Matter I have no complaints Review collected by and hosted on G2.com.

It is important for employees to feel that their work is recognized and valued within the company. Matter provides an interactive way to achieve this. Such an incredible experience. Review collected by and hosted on G2.com.

Actually, there is no negative aspect to this tool. Review collected by and hosted on G2.com.

Its peer feedback and recognition feature that integrates with Slack and Microsoft Teams. It automates kudos, feedback, and celebrations while offering rewards and engagement insights to boost workplace culture. Review collected by and hosted on G2.com.

I loveeeeeeee everything about Matter 😍 Review collected by and hosted on G2.com.

Team involved in the recognition and the ability to have your own rewards put into the system. Reminders for feeback are fun and entertaining. Being able to set up your own kudos. Easy tracking. Abilitiy to reward for birthdays and anniversaries. Review collected by and hosted on G2.com.

The invoicing is confusing and unclear on what is being charged and not. Review collected by and hosted on G2.com.

Positivity! Tools that matter stop the silent quitting, improve staff morale, and has overnight change the culture with Review collected by and hosted on G2.com.

In addition to digital gift cards, it would be nice to have physical gift cards to physically see how much a collection can grow Review collected by and hosted on G2.com.

The interface of Matter is extremely user-friendly and intuitive, which significantly reduces the learning curve for new users. The customer support team is responsive and genuinely helpful, providing quick solutions to any issues that arise. Additionally, the robust analytics features have made it much easier to track performance and make data-driven decisions." Review collected by and hosted on G2.com.

While Matter offers a lot of features, some of them can be overwhelming and not entirely necessary for smaller teams. The implementation process was somewhat cumbersome, requiring more time and resources than expected. Additionally, the mobile version lacks some functionalities available on the desktop, which can be inconvenient for on-the-go usage Review collected by and hosted on G2.com.