Matter
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4.6 out of 5 stars
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Matter Reviews & Product Details - Page 32

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Matter Overview

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What is Matter?

Bring employee recognition, rewards, and surveys to Slack or Microsoft Teams! 💜 4,700+ companies trust Matter including Sephora, Petco, Shell, Bolt, JiffyLube, Siemens, Carrier, True Classic, Microsoft, Sotheby's and many more! Matter is Free Forever ✅ No Credit Card Required ✅ Two Minute Setup ✅ Build culture and increase engagement with peer-to-peer kudos recognition based on company values. Create a recognition-habit with Feedback Friday - automatic, customizable reminders encouraging participation. Save time and boost engagement with automatic global reward delivery of gift cards, donations, prepaid debit cards, custom-branded company rewards and more. Never miss a birthday or work anniversary by celebrating with automatic collection and reward delivery. 10x your survey response rate with custom employee surveys sent in Slack or Microsoft Teams. Receive real-time, continuous feedback, and insights with advanced pulse and eNPS surveys. All survey option options come with automatic reward delivery.

Matter Details
Product Website
Discussions
Languages Supported
English
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Product Description

Matter transforms your culture by bringing employee recognition, celebrations, and rewards together - all inside Slack or Microsoft Teams.

Seller Details
Seller
Matter
Company Website
Year Founded
2017
HQ Location
San Francisco, California
Twitter
@matterapp
948 Twitter followers
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®
Description

What you can do with Matter: 🎉 Start Feedback Friday! — Automatic, customizable notifications centered around a day where your company is encouraged to give peer-to-peer recognition with kudos and feedback. 🙌 Celebrate together with Kudos! — Choose from 9 templates or create your own custom kudos to share company values, company jokes, and more. Ⓜ️ Increase recognition with Rewards! — Add Matter coins to kudos, surveys, and feedback to show extra appreciation. Redeem coins for gift cards, custom company rewards, donations, and more. 🥳 Never miss a Celebration! — Automatically send birthday and work anniversary messages with/without rewards for everyone to see and celebrate! 📋 10x your response rate with Employee Surveys! — Automate and send surveys in Slack or Teams, get real-time feedback, view powerful analytics, and offer rewards. 📈 Gather feedback with Pulse + eNPS Surveys! — Transform your organization into a champion of diversity, equity, inclusion, and belonging. Gather real-time, continuous feedback and insights. 🎨 Put Company Values front and center! — Make people feel more connected to the company and each other with company value kudos templates. 📊 Answer culture questions with Analytics! — Leverage kudos, rewards, and feedback activity to identify engagement insights and trends.

Brett H.
BH
Overview Provided by:
Brett Hellman

Recent Matter Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Celebrate your team"
I like that we can shout out team members for there work and provide them with coins!
Read more
PRATIK J.
PJ
PRATIK J.Small-Business (50 or fewer emp.)
4.0 out of 5
"My experience regarding the matter is really good it helps to encourage my colleagues and team!"
The causal talks with our team members is the best thing I like about the matter, because we never talk casually with our teams!
Read more
SS
saleem s.Mid-Market (51-1000 emp.)
5.0 out of 5
"It is one of the best reliable service"
Easy to user and reliable! the best prodcut
Read more

Matter Pricing

Free Forever
Free
0 Users
Basic (Recognition)
$1.00
1 User Per Month
Pro (Rewards + Celebrations)
$3.00
1 User Per Month
Pro + Surveys (Everything)
$5.00
1 User Per Month
See all 4 Matter pricing levels
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0 people requested security information

Matter Media

Matter Demo - Matter: Recognition, Rewards & Surveys in Slack or Microsoft Teams
Bring employee recognition, rewards, surveys, and celebrations to Slack or Microsoft Teams. Increase employee engagement with peer-to-peer kudos recognition based on company values, save time by automating global gift card delivery and birthdays/anniversaries, and 10x your response rate with pul...
Matter Demo - Encourage recognition with Feedback Friday
Automatic, customizable notifications centered around a day where your company is encouraged to give peer-to-peer recognition with kudos and feedback.
Matter Demo - Share kudos for all to see and celebrate
Choose from 9 templates or create your own custom kudos to share company values, company jokes, and more.
Matter Demo - Supercharge recognition with rewards
Add Matter coins to kudos, surveys, and feedback to show extra appreciation. Redeem coins for gift cards, custom company rewards, donations, and more.
Matter Demo - Never miss a birthday or work anniversary
Automatically send birthday and work anniversary messages with/without rewards for everyone to see and celebrate!
Matter Demo - 10x your response rate with surveys
Transform your organization into a champion of diversity, equity, inclusion, and belonging. Gather real-time, continuous feedback and insights.
Matter Demo Video for Slack
Play Matter Video
Matter Demo Video for Slack
Matter Demo Video for Microsoft Teams
Play Matter Video
Matter Demo Video for Microsoft Teams
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Official Interactive Demo

Matter demo available

Try an interactive demo created by the software seller (right here on G2).
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Have you used Matter before?
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806 Matter Reviews

4.6 out of 5
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806 Matter Reviews
4.6 out of 5
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Matter Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for MatterQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Marketing and Advertising
UM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

I love how Matter gives individuals in an organization the chance to show appreciation for one another. It gives a spotlight to hard work and allows nothing to go unnoticed. Everyone is in better spirits through Matter. Review collected by and hosted on G2.com.

What do you dislike about Matter?

I would say that the UI in Slack specifically could use a little bit of work as it is a bit clunky in my opinion. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

Matter is allowing my organization to be much more connected with one another because everyone feels motivated about their work. Review collected by and hosted on G2.com.

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Response from Sam Lepak of Matter
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Thanks for the feedback. We'd love to learn what part of the UI could use some work. Please message us at support@matterapp.com with specific feedback. Please note the Slack UI is limited by Slack and its design limitations. Appreciate you being a customer of Matter. 💜

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Verified User in Information Technology and Services
UI
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

Clean interface. Quirky templates and ease of use Review collected by and hosted on G2.com.

What do you dislike about Matter?

I would like to see support for gifs and other media Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

We previously had no means for employee recognition. matter made a big difference in this aspect. very easy to express encouraging thoughts Review collected by and hosted on G2.com.

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marquise f.
MF
Ui/UX Designer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Matter?

Within our company we have found ways to make matter points more fun by guessing and rewarding people who make educated guess on different matters. Review collected by and hosted on G2.com.

What do you dislike about Matter?

Nothing much really! I have not had a complaint Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

It's solving the misrepresentation of giving kudos Review collected by and hosted on G2.com.

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Verified User in Computer Software
UC
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Matter?

Had a greatful and motivating experience using this app. Review collected by and hosted on G2.com.

What do you dislike about Matter?

Nothing as of now. Everythig in this app is up to the point Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

It is engaging and appreciating the employee Review collected by and hosted on G2.com.

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KM
Inside Sales
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

It helps build from within the company and helps your fellow co workers to lift you up!! Review collected by and hosted on G2.com.

What do you dislike about Matter?

It won't let you carry coins over to the next week to share as it resets each week. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

I think it helps build within the company. Review collected by and hosted on G2.com.

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NJ
Intake Rep
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Matter?

The most helpful thing I like about Matter is that the comments are the best because Great Things really does Matter Review collected by and hosted on G2.com.

What do you dislike about Matter?

I have nothing that I dislike at the moment Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

It allows us to reconize individuals for the great work Review collected by and hosted on G2.com.

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Helpful?
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Verified User in Marketing and Advertising
UM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Matter?

The feedback between coworkers and the emojis and pictures that can be used Review collected by and hosted on G2.com.

What do you dislike about Matter?

Nothing to dislike the app is very friendly and helpful Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

No problems to be solve Review collected by and hosted on G2.com.

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Helpful?
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US
CIM Executive
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

It is easy to use and customer friendly as well as easy to integrate Review collected by and hosted on G2.com.

What do you dislike about Matter?

The notification can be improved upon.Also the Dashboard or landing page can be upgraded Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

It helps to engage and ensure Employee engagement

it promotes effective communication and feedbacks Review collected by and hosted on G2.com.

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Jeniffer Q.
JQ
Media Coordinator
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

to most helpful thing is having a tool to help me to promote a gratitude culture within my work colleagues Review collected by and hosted on G2.com.

What do you dislike about Matter?

nothing to be honest! is a great great tool Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

in a remote first company allows co-workers to have space to recognice everyone Review collected by and hosted on G2.com.

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Ruby S.
RS
Customer Success Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

We use Matter to appreciate or thank our colleagues. This tool is a way to express your way with a gesture. Review collected by and hosted on G2.com.

What do you dislike about Matter?

If we could add some Giphy in our messages to make it more expressive. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

Connecting with Team members and stronger bonding. Review collected by and hosted on G2.com.

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