Matter
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Matter
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4.6 out of 5 stars
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Matter Reviews & Product Details - Page 29

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Matter Overview

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What is Matter?

Bring employee recognition, rewards, and surveys to Slack or Microsoft Teams! 💜 4,700+ companies trust Matter including Sephora, Petco, Shell, Bolt, JiffyLube, Siemens, Carrier, True Classic, Microsoft, Sotheby's and many more! Matter is Free Forever ✅ No Credit Card Required ✅ Two Minute Setup ✅ Build culture and increase engagement with peer-to-peer kudos recognition based on company values. Create a recognition-habit with Feedback Friday - automatic, customizable reminders encouraging participation. Save time and boost engagement with automatic global reward delivery of gift cards, donations, prepaid debit cards, custom-branded company rewards and more. Never miss a birthday or work anniversary by celebrating with automatic collection and reward delivery. 10x your survey response rate with custom employee surveys sent in Slack or Microsoft Teams. Receive real-time, continuous feedback, and insights with advanced pulse and eNPS surveys. All survey option options come with automatic reward delivery.

Matter Details
Product Website
Discussions
Languages Supported
English
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Product Description

Matter transforms your culture by bringing employee recognition, celebrations, and rewards together - all inside Slack or Microsoft Teams.

Seller Details
Seller
Matter
Company Website
Year Founded
2017
HQ Location
San Francisco, California
Twitter
@matterapp
948 Twitter followers
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®
Description

What you can do with Matter: 🎉 Start Feedback Friday! — Automatic, customizable notifications centered around a day where your company is encouraged to give peer-to-peer recognition with kudos and feedback. 🙌 Celebrate together with Kudos! — Choose from 9 templates or create your own custom kudos to share company values, company jokes, and more. Ⓜ️ Increase recognition with Rewards! — Add Matter coins to kudos, surveys, and feedback to show extra appreciation. Redeem coins for gift cards, custom company rewards, donations, and more. 🥳 Never miss a Celebration! — Automatically send birthday and work anniversary messages with/without rewards for everyone to see and celebrate! 📋 10x your response rate with Employee Surveys! — Automate and send surveys in Slack or Teams, get real-time feedback, view powerful analytics, and offer rewards. 📈 Gather feedback with Pulse + eNPS Surveys! — Transform your organization into a champion of diversity, equity, inclusion, and belonging. Gather real-time, continuous feedback and insights. 🎨 Put Company Values front and center! — Make people feel more connected to the company and each other with company value kudos templates. 📊 Answer culture questions with Analytics! — Leverage kudos, rewards, and feedback activity to identify engagement insights and trends.

Brett H.
BH
Overview Provided by:
Brett Hellman

Recent Matter Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Celebrate your team"
I like that we can shout out team members for there work and provide them with coins!
Read more
PRATIK J.
PJ
PRATIK J.Small-Business (50 or fewer emp.)
4.0 out of 5
"My experience regarding the matter is really good it helps to encourage my colleagues and team!"
The causal talks with our team members is the best thing I like about the matter, because we never talk casually with our teams!
Read more
SS
saleem s.Mid-Market (51-1000 emp.)
5.0 out of 5
"It is one of the best reliable service"
Easy to user and reliable! the best prodcut
Read more

Matter Pricing

Free Forever
Free
0 Users
Basic (Recognition)
$1.00
1 User Per Month
Pro (Rewards + Celebrations)
$3.00
1 User Per Month
Pro + Surveys (Everything)
$5.00
1 User Per Month
See all 4 Matter pricing levels
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Matter Media

Matter Demo - Matter: Recognition, Rewards & Surveys in Slack or Microsoft Teams
Bring employee recognition, rewards, surveys, and celebrations to Slack or Microsoft Teams. Increase employee engagement with peer-to-peer kudos recognition based on company values, save time by automating global gift card delivery and birthdays/anniversaries, and 10x your response rate with pul...
Matter Demo - Encourage recognition with Feedback Friday
Automatic, customizable notifications centered around a day where your company is encouraged to give peer-to-peer recognition with kudos and feedback.
Matter Demo - Share kudos for all to see and celebrate
Choose from 9 templates or create your own custom kudos to share company values, company jokes, and more.
Matter Demo - Supercharge recognition with rewards
Add Matter coins to kudos, surveys, and feedback to show extra appreciation. Redeem coins for gift cards, custom company rewards, donations, and more.
Matter Demo - Never miss a birthday or work anniversary
Automatically send birthday and work anniversary messages with/without rewards for everyone to see and celebrate!
Matter Demo - 10x your response rate with surveys
Transform your organization into a champion of diversity, equity, inclusion, and belonging. Gather real-time, continuous feedback and insights.
Matter Demo Video for Slack
Play Matter Video
Matter Demo Video for Slack
Matter Demo Video for Microsoft Teams
Play Matter Video
Matter Demo Video for Microsoft Teams
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Official Interactive Demo

Matter demo available

Try an interactive demo created by the software seller (right here on G2).
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Have you used Matter before?
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806 Matter Reviews

4.6 out of 5
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806 Matter Reviews
4.6 out of 5
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Matter Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for MatterQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Silvana A.
SA
QA specialist
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

the integration on slack, and the options to claim the reward. Review collected by and hosted on G2.com.

What do you dislike about Matter?

I don't particularly appreciate that we can only use the options of the default. it will be cool if we can write our own category. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

motivation issues, benefiting me since I can use the rewards, and is also nice to see other co-workers get rewarded. Review collected by and hosted on G2.com.

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Verified User in Apparel & Fashion
UA
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

Rewards and also the kudos reviews that given by colleagues. It motivates every person who will received it. Review collected by and hosted on G2.com.

What do you dislike about Matter?

Few options for rewards in our country (Philippines) we hope more option and stores available for us to use. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

Recognition of people's efforts and appreciations. By coins we spend it more on daily necessities too. Review collected by and hosted on G2.com.

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Verified User in Telecommunications
UT
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Matter?

Sharing feedback is easy. More tempaltes for feedback would be useful. Review collected by and hosted on G2.com.

What do you dislike about Matter?

Friday feels like a Kudos spam. Maybe a happy hour to double coins could promote user engagnemet. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

GIving kudos to coworkers and making individual progress known to the whole body. Review collected by and hosted on G2.com.

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Verified User in Computer Software
AC
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

I love the feedback Friday feature, we've had lots of engagement on the past and it's so nice to learn about what other teams and colleagues are up to. Lovely way to share recognition and hopefully boost morale! Review collected by and hosted on G2.com.

What do you dislike about Matter?

The coins feature is a little unclear, I'd like to find ways to increase engagement when it drops a bit, but it's not clear to me or our team members how to use this to increase engagement. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

Giving a channel for team members to share public (or private) recognition in a largely remote working environment Review collected by and hosted on G2.com.

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Response from Sam Lepak of Matter
Editedit

Thanks for the feedback. I'd recommend watching out Rewards training video here: https://matterapp.com/video-guides to best learn how to use coins and rewards. Appreciate you being a customer of Matter. 💜

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Verified User in Insurance
UI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

I love being able to send props and recognition to my team in a customized way. Our team loves memes so I enjoy picking the right one for the right situation. Review collected by and hosted on G2.com.

What do you dislike about Matter?

Nothing! Everything about it is great!!! Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

A great way to recognize the team instantly and even one on one as needed. Review collected by and hosted on G2.com.

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Verified User in Education Management
UE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Matter?

Matter encourages involvement and recognition amonst coworkers. Review collected by and hosted on G2.com.

What do you dislike about Matter?

The notifications from Matter can become a little redundant. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

Matter encourages employees to recognize each other with great incentives. It also announces birthdays and work anniversaries which encourages further team building and comradery. Review collected by and hosted on G2.com.

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Verified User in Banking
UB
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

Matter connects our company. It is the best way to motivate teams to provide positive feedback and encouragement Review collected by and hosted on G2.com.

What do you dislike about Matter?

Seems like a lot of Matter happens behind the scenes Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

It is a small town hall. It connects our company positively Review collected by and hosted on G2.com.

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Verified User in Electrical/Electronic Manufacturing
UE
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Matter?

The best part is the rewards system and it being available for the whole team. Review collected by and hosted on G2.com.

What do you dislike about Matter?

It took a bit of time to understand how to distribute points. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

I believe matter helps the team stay involved and supporting their peers Review collected by and hosted on G2.com.

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Lexie G.
LG
Onboarding Specialist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

Easy to use. Its bright. It's fun. The rewards are great! Review collected by and hosted on G2.com.

What do you dislike about Matter?

I dont like the pre-set options or the process to make your own type of kudos. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

It allows me to give my coworkers recognition. This is helpful because we work remotely and it can be hard to recognize each persons hard work. Review collected by and hosted on G2.com.

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Response from Sam Lepak of Matter
Editedit

Thanks for the feedback, Lexie. Is there something you'd change about the process? We'd love to hear your feedback! Feel free to message us at: hello@matterapp.com. For context, there are 9 default kudos types; however, you can also create your own custom kudos with a title, color (use hex #), and image. Appreciate you being a customer of Matter. 💜

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Elbano M.
EM
Account Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

It's always present without being spammy at all, it's like another team member that keeps us happy and united Review collected by and hosted on G2.com.

What do you dislike about Matter?

Nothing in particular. Maybe it could incorporate other fun activities like polls? I like it how it is. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

It keeps us united, every week we spend this important time catching up with everyone's accomplishments Review collected by and hosted on G2.com.

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