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806 Matter Reviews

4.6 out of 5
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806 Matter Reviews
4.6 out of 5
806 Matter Reviews
4.6 out of 5

Matter Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for MatterQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Elkin B.
EB
Director of operations
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

Its great for keeping everyone motivated, tt's super easy to use, and I love how it integrates smoothly with Slack. It helps with automating tasks, tracking progress, and just keeping things organized without much effort. It helps save time, it's been really helpful for my team Review collected by and hosted on G2.com.

What do you dislike about Matter?

Some customization options could be better, Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

Feedback and appreciation are super valuable and Matter makes that convenient! It is easy to use and share with the wider team, it allows everyone to reflect on their week and appreciate the people who have contributed positively. I love that it has a personal feedback option! We use it with Slack so everything stays in the same place and do it every Friday to end the week on a positive note. Review collected by and hosted on G2.com.

What do you dislike about Matter?

There should be a way to track how many matter mentions you get that leads to rewards Review collected by and hosted on G2.com.

Response from Sam Lepak of Matter

Thanks for the feedback. Please note Matter Admins can view Member Activity data in the Analytics reports. This reports the number of kudos each person receives and based on the kudos type. Recommend reaching out to your Admin to gain access. Appreciate you being a customer of Matter. 💜

Amy H.
AH
Operations Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

We implemented Matter in our Slack channel with rewards for all team members several months ago. It connects the team and gives us all, working remotely, a chance to see what others are working on. It's also a great way to give someone on another team a quick thank you publicly. The Feedback Friday notifications make sure that it's actually adopted by the full team. Review collected by and hosted on G2.com.

What do you dislike about Matter?

I really don't have downsides. Previously, it didn't have great rewards support for our team in the Philippines, but they've fixed that. Review collected by and hosted on G2.com.

Isaías H.
IH
Analytical Linguist - ML Ops
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

This app is a very important space to receive recognition from co-workers and superiors. It is a space where they can thank them for the good work done and that type of recognition becomes very important to keep any team motivated. Review collected by and hosted on G2.com.

What do you dislike about Matter?

Sometimes, the MVP is not the one who received or gave the most kudos but some random person. That demotivates me a lot! Review collected by and hosted on G2.com.

Response from Sam Lepak of Matter

Thanks for the feedback, Isaías. The most valuable participant of Feedback Friday is determined at random by Matter.

Matter will generally select the individual that either “gave” or “received” the most kudos/feedback, but it could be anyone who has given or received a kudos during the Feedback Friday frequency (e.g., weekly, bi-weekly, etc.). An extra check will be done to make sure no team member is the most valuable participant 2x in the last 5 Feedback Friday recaps.

Appreciate you being a valued customer of Matter. 💜

Verified User in Automotive
UA
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

Able to reward team members and thank them in a way that is garnering positivity Review collected by and hosted on G2.com.

What do you dislike about Matter?

You can't easily see what you use your coins for within slack Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

The Slack integration makes it super easy to shout out colleagues on a platform whethe rest of the business will see it Review collected by and hosted on G2.com.

What do you dislike about Matter?

Actually can't think of any! Think it's a great tool that is easy to use. Review collected by and hosted on G2.com.

Verified User in Renewables & Environment
UR
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

Working 100% remotely, I don't get to see my collegues face to face, and speak with them via messaging for the most part. Having 'Matter' allows me to show my appreciation in a highlighted way so the entire company sees how grateful I am. Review collected by and hosted on G2.com.

What do you dislike about Matter?

I haven't had any issues with this yet. I think it's working great! Review collected by and hosted on G2.com.

Yin-Syuan Y.
YY
Designer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Matter?

You can thank you to your colleagues and let all the company know what they contribute, to boost the motivation Review collected by and hosted on G2.com.

What do you dislike about Matter?

I don't think there's big dislike or problem within Matter Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Matter?

Matter is a great way to call out your coworkers and the excellent work they do. Make everyone feel appreciated for big and small acts. Increase moral and connections! Review collected by and hosted on G2.com.

What do you dislike about Matter?

Matter is great, I think they could work on making it more fun though! Review collected by and hosted on G2.com.

Geraldine C.
GC
Team Leader Amazon
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

I think is a great tool to share your experience and also be very great to share you thoughs with your teammates Review collected by and hosted on G2.com.

What do you dislike about Matter?

It's very disapointed to can't grab the kudos to redeem in the stores if you don't have the permissons Review collected by and hosted on G2.com.

Response from Sam Lepak of Matter

Thanks for the feedback, Geraldine. Rewards settings are controllable by Admins only for security purposes. Recommend contacting your Matter admin to update. Appreciate you being a customer of Matter. 💜