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Matter Reviews & Product Details - Page 28

Matter Overview

What is Matter?

Bring employee recognition, rewards, and surveys to Slack or Microsoft Teams! 💜 4,700+ companies trust Matter including Sephora, Petco, Shell, Bolt, JiffyLube, Siemens, Carrier, True Classic, Microsoft, Sotheby's and many more! Matter is Free Forever ✅ No Credit Card Required ✅ Two Minute Setup ✅ Build culture and increase engagement with peer-to-peer kudos recognition based on company values. Create a recognition-habit with Feedback Friday - automatic, customizable reminders encouraging participation. Save time and boost engagement with automatic global reward delivery of gift cards, donations, prepaid debit cards, custom-branded company rewards and more. Never miss a birthday or work anniversary by celebrating with automatic collection and reward delivery. 10x your survey response rate with custom employee surveys sent in Slack or Microsoft Teams. Receive real-time, continuous feedback, and insights with advanced pulse and eNPS surveys. All survey option options come with automatic reward delivery.

Matter Details
Product Website
Languages Supported
English
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Product Description

Matter transforms your culture by bringing employee recognition, celebrations, and rewards together - all inside Slack or Microsoft Teams.


Seller Details
Seller
Matter
Company Website
Year Founded
2017
HQ Location
San Francisco, California
Twitter
@matterapp
948 Twitter followers
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®
Description

What you can do with Matter: 🎉 Start Feedback Friday! — Automatic, customizable notifications centered around a day where your company is encouraged to give peer-to-peer recognition with kudos and feedback. 🙌 Celebrate together with Kudos! — Choose from 9 templates or create your own custom kudos to share company values, company jokes, and more. Ⓜ️ Increase recognition with Rewards! — Add Matter coins to kudos, surveys, and feedback to show extra appreciation. Redeem coins for gift cards, custom company rewards, donations, and more. 🥳 Never miss a Celebration! — Automatically send birthday and work anniversary messages with/without rewards for everyone to see and celebrate! 📋 10x your response rate with Employee Surveys! — Automate and send surveys in Slack or Teams, get real-time feedback, view powerful analytics, and offer rewards. 📈 Gather feedback with Pulse + eNPS Surveys! — Transform your organization into a champion of diversity, equity, inclusion, and belonging. Gather real-time, continuous feedback and insights. 🎨 Put Company Values front and center! — Make people feel more connected to the company and each other with company value kudos templates. 📊 Answer culture questions with Analytics! — Leverage kudos, rewards, and feedback activity to identify engagement insights and trends.


Brett H.
BH
Overview Provided by:

Recent Matter Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Celebrate your team"
I like that we can shout out team members for there work and provide them with coins!
PRATIK J.
PJ
PRATIK J.Small-Business (50 or fewer emp.)
4.0 out of 5
"My experience regarding the matter is really good it helps to encourage my colleagues and team!"
The causal talks with our team members is the best thing I like about the matter, because we never talk casually with our teams!
SS
saleem s.Mid-Market (51-1000 emp.)
5.0 out of 5
"It is one of the best reliable service"
Easy to user and reliable! the best prodcut
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Matter Media

Matter Demo - Matter: Recognition, Rewards & Surveys in Slack or Microsoft Teams
Bring employee recognition, rewards, surveys, and celebrations to Slack or Microsoft Teams. Increase employee engagement with peer-to-peer kudos recognition based on company values, save time by automating global gift card delivery and birthdays/anniversaries, and 10x your response rate with pul...
Matter Demo - Encourage recognition with Feedback Friday
Automatic, customizable notifications centered around a day where your company is encouraged to give peer-to-peer recognition with kudos and feedback.
Matter Demo - Share kudos for all to see and celebrate
Choose from 9 templates or create your own custom kudos to share company values, company jokes, and more.
Matter Demo - Supercharge recognition with rewards
Add Matter coins to kudos, surveys, and feedback to show extra appreciation. Redeem coins for gift cards, custom company rewards, donations, and more.
Matter Demo - Never miss a birthday or work anniversary
Automatically send birthday and work anniversary messages with/without rewards for everyone to see and celebrate!
Matter Demo - 10x your response rate with surveys
Transform your organization into a champion of diversity, equity, inclusion, and belonging. Gather real-time, continuous feedback and insights.
Matter Demo Video for Slack
Play Matter Video
Matter Demo Video for Slack
Matter Demo Video for Microsoft Teams
Play Matter Video
Matter Demo Video for Microsoft Teams

Official Interactive Demo

Matter demo available

Try an interactive demo created by the software seller (right here on G2).
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806 Matter Reviews

4.6 out of 5
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806 Matter Reviews
4.6 out of 5
806 Matter Reviews
4.6 out of 5

Matter Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for MatterQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Elkin B.
EB
Director of operations
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

Its great for keeping everyone motivated, tt's super easy to use, and I love how it integrates smoothly with Slack. It helps with automating tasks, tracking progress, and just keeping things organized without much effort. It helps save time, it's been really helpful for my team Review collected by and hosted on G2.com.

What do you dislike about Matter?

Some customization options could be better, Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

keeping team engagement and recognition active, consistent and meaningful Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

Feedback and appreciation are super valuable and Matter makes that convenient! It is easy to use and share with the wider team, it allows everyone to reflect on their week and appreciate the people who have contributed positively. I love that it has a personal feedback option! We use it with Slack so everything stays in the same place and do it every Friday to end the week on a positive note. Review collected by and hosted on G2.com.

What do you dislike about Matter?

There should be a way to track how many matter mentions you get that leads to rewards Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

Team communication and appreciation as a 100% remote company Review collected by and hosted on G2.com.

Response from Sam Lepak of Matter

Thanks for the feedback. Please note Matter Admins can view Member Activity data in the Analytics reports. This reports the number of kudos each person receives and based on the kudos type. Recommend reaching out to your Admin to gain access. Appreciate you being a customer of Matter. 💜

Amy H.
AH
Operations Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

We implemented Matter in our Slack channel with rewards for all team members several months ago. It connects the team and gives us all, working remotely, a chance to see what others are working on. It's also a great way to give someone on another team a quick thank you publicly. The Feedback Friday notifications make sure that it's actually adopted by the full team. Review collected by and hosted on G2.com.

What do you dislike about Matter?

I really don't have downsides. Previously, it didn't have great rewards support for our team in the Philippines, but they've fixed that. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

Matter is connecting our team better and keeping a happy, congratulatory culture alive next to our culture of accountability. Review collected by and hosted on G2.com.

Isaías H.
IH
Analytical Linguist - ML Ops
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

This app is a very important space to receive recognition from co-workers and superiors. It is a space where they can thank them for the good work done and that type of recognition becomes very important to keep any team motivated. Review collected by and hosted on G2.com.

What do you dislike about Matter?

Sometimes, the MVP is not the one who received or gave the most kudos but some random person. That demotivates me a lot! Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

This app is a very important space to receive recognition from co-workers and superiors. It is a space where they can thank them for the good work done and that type of recognition becomes very important to keep any team motivated. Review collected by and hosted on G2.com.

Response from Sam Lepak of Matter

Thanks for the feedback, Isaías. The most valuable participant of Feedback Friday is determined at random by Matter.

Matter will generally select the individual that either “gave” or “received” the most kudos/feedback, but it could be anyone who has given or received a kudos during the Feedback Friday frequency (e.g., weekly, bi-weekly, etc.). An extra check will be done to make sure no team member is the most valuable participant 2x in the last 5 Feedback Friday recaps.

Appreciate you being a valued customer of Matter. 💜

Verified User in Automotive
UA
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

Able to reward team members and thank them in a way that is garnering positivity Review collected by and hosted on G2.com.

What do you dislike about Matter?

You can't easily see what you use your coins for within slack Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

Solving the rewarding system and this allows the teams to be able to reward their coworkers for fun things they've done to help make their job better with purpose. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

The Slack integration makes it super easy to shout out colleagues on a platform whethe rest of the business will see it Review collected by and hosted on G2.com.

What do you dislike about Matter?

Actually can't think of any! Think it's a great tool that is easy to use. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

Matter makes it easy for us to shout out our colleagues and give them the recognitition they deserve Review collected by and hosted on G2.com.

Verified User in Renewables & Environment
UR
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

Working 100% remotely, I don't get to see my collegues face to face, and speak with them via messaging for the most part. Having 'Matter' allows me to show my appreciation in a highlighted way so the entire company sees how grateful I am. Review collected by and hosted on G2.com.

What do you dislike about Matter?

I haven't had any issues with this yet. I think it's working great! Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

Seeing different faces in the company that are behind the scenes, for the most part, getting recognized is an awesome way to be shown what these collegues are doing to keep us on the frontline up and running. Review collected by and hosted on G2.com.

Yin-Syuan Y.
YY
Designer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Matter?

You can thank you to your colleagues and let all the company know what they contribute, to boost the motivation Review collected by and hosted on G2.com.

What do you dislike about Matter?

I don't think there's big dislike or problem within Matter Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

We can celebrate people and colleagues' value and everyone could know how they contribute, sometimes the projects are not related to all of the employees or leadership. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Matter?

Matter is a great way to call out your coworkers and the excellent work they do. Make everyone feel appreciated for big and small acts. Increase moral and connections! Review collected by and hosted on G2.com.

What do you dislike about Matter?

Matter is great, I think they could work on making it more fun though! Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

Matter is helping us to recognize our peers and show appreciation Review collected by and hosted on G2.com.

Geraldine C.
GC
Team Leader Amazon
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

I think is a great tool to share your experience and also be very great to share you thoughs with your teammates Review collected by and hosted on G2.com.

What do you dislike about Matter?

It's very disapointed to can't grab the kudos to redeem in the stores if you don't have the permissons Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

I can see there how my team is working due to the recognitions they receive Review collected by and hosted on G2.com.

Response from Sam Lepak of Matter

Thanks for the feedback, Geraldine. Rewards settings are controllable by Admins only for security purposes. Recommend contacting your Matter admin to update. Appreciate you being a customer of Matter. 💜