Save to My Lists
Paid
Claimed
Optimized for quick response

806 Matter Reviews

4.6 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
806 Matter Reviews
4.6 out of 5
806 Matter Reviews
4.6 out of 5

Matter Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for MatterQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Verified User in Hospital & Health Care
UH
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

It really helps our remote employees to connect to each other and also show praise and give kudos. Review collected by and hosted on G2.com.

What do you dislike about Matter?

Not many coins each week to give to others. I'd love to have more coins to give out. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

This has become an essential tool for recognizing and rewarding our team. The platform's ease of use makes itt simple to publicly acknowledge achievements which has reinforced positively our company culture and values. We have noticed a direct correlation between increased recognition and improvement in employee engagement. Review collected by and hosted on G2.com.

What do you dislike about Matter?

The only downside is that we have to ensure that recognition is fair and equitably to avoid creating a sense of disparity and demotivation. Overall it's a useful tool whenimplemented carefully. Review collected by and hosted on G2.com.

Abhishek R.
AR
Quality Assurance Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

I love the redeemable reward feature it offers Review collected by and hosted on G2.com.

What do you dislike about Matter?

Nothing as such that I noticed so far. I like every aspect of it Review collected by and hosted on G2.com.

Evangeline C.
EC
People Operations Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Matter?

Matter was a hit with my company from day one. Each week we have "Thank You Thursdays" and it is the most encouraging, uplifting, and wholesome parts of our week. From short thank-you's to well-thought-out messages, the teams have really taken advantage of the opportunity to highlight their team members and it has greatly increased moral and visibility. Of course, the monetary rewards are a hit with anyone! Review collected by and hosted on G2.com.

What do you dislike about Matter?

There's little to dislike. The team at Matter is responsive and quick to help/provide improvements, they're proactive on their dev work, the platform is intuitive, and a serious motivator for our company. Review collected by and hosted on G2.com.

Response from Sam Lepak of Matter

Thanks for the feedback, Evangeline. We've added several tabs to our advanced analytics report - take a look inside the Web App dashboard (Analytics tab) and let us know if we are missing something. Appreciate you being a valued customer of Matter. 💜

Patricia C.
PC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

My favorite part is that using matter is not intrusive or disruptive to business. Ours is set to notify us to partcipate in #matter Fridays at 10amPT and then set to conclude at 4pmPT. It gives enough time for the entire staff to send kudos to each other in all time-zones. Review collected by and hosted on G2.com.

What do you dislike about Matter?

I dont' think there is anything dislikable about #matter. What would be a cool addition is a 'year-end-summary' so that people can have a well-designed version of all the kudos written about you through the year. Review collected by and hosted on G2.com.

Response from Sam Lepak of Matter

Thanks for the feedback. Your feedback/request has been passed along to our product team for review. Best to email us at hello@matterapp.com so we can best understand your feedback. Appreciate you being a valued customer of Matter. 💜

Barry S.
BS
Community Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

I love how Matter has been improving our work culture by allowing everyone to easily submit feedback for our peers. Review collected by and hosted on G2.com.

What do you dislike about Matter?

I find slack a little hard to use sometimes, so typing out the feedback in the Slack modal can be challenging. Review collected by and hosted on G2.com.

Abigail H.
AH
Manager of learning and experience
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Matter?

Easily integrates with Slack. Seamless integration. Supportive and responsive customer experience. Feedback Friday with reminders to submit and celebrate! Folks use this tool daily. Review collected by and hosted on G2.com.

What do you dislike about Matter?

Nothing! It was so soooo easy to use and roll out. I do wish some of the analytics were more visual in nature, but this does not hinder use. Review collected by and hosted on G2.com.

Response from Sam Lepak of Matter

Thanks for the review, Abbie! Let us know if there is anything else we can do to support. Appreciate you and the team being valued customers of Matter! 💜

Verified User in Marketing and Advertising
AM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

I enjoy the automation. I don't have to worry about scheduling messages or inputing birthdays or start dates. It essentially works on its own. Review collected by and hosted on G2.com.

What do you dislike about Matter?

I can't pin point one thing that I dislike. I've enjoyed the product and have had virtually no complaints. Review collected by and hosted on G2.com.

AM
Customer Success Coordinator
Broadcast Media
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Matter?

I have found that the Matter tool integrates well with my team’s Slack workspace in terms of employee recognition. The kudos based on the companies’ values between peers enhances the employees’ friendly interpersonal interactions. Review collected by and hosted on G2.com.

What do you dislike about Matter?

I was unable to synch employee data with our payroll system or learning management system Employee tracking and training would also reduce HR work and paperwork. Review collected by and hosted on G2.com.

Elijah S.
ES
Research Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

The coins and postitivity that is attached with each shoutout Review collected by and hosted on G2.com.

What do you dislike about Matter?

A lot of notifcations are attached when connected to Slack Review collected by and hosted on G2.com.