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Matter Reviews & Product Details - Page 27

Matter Overview

What is Matter?

Bring employee recognition, rewards, and surveys to Slack or Microsoft Teams! 💜 4,700+ companies trust Matter including Sephora, Petco, Shell, Bolt, JiffyLube, Siemens, Carrier, True Classic, Microsoft, Sotheby's and many more! Matter is Free Forever ✅ No Credit Card Required ✅ Two Minute Setup ✅ Build culture and increase engagement with peer-to-peer kudos recognition based on company values. Create a recognition-habit with Feedback Friday - automatic, customizable reminders encouraging participation. Save time and boost engagement with automatic global reward delivery of gift cards, donations, prepaid debit cards, custom-branded company rewards and more. Never miss a birthday or work anniversary by celebrating with automatic collection and reward delivery. 10x your survey response rate with custom employee surveys sent in Slack or Microsoft Teams. Receive real-time, continuous feedback, and insights with advanced pulse and eNPS surveys. All survey option options come with automatic reward delivery.

Matter Details
Product Website
Languages Supported
English
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Product Description

Matter transforms your culture by bringing employee recognition, celebrations, and rewards together - all inside Slack or Microsoft Teams.


Seller Details
Seller
Matter
Company Website
Year Founded
2017
HQ Location
San Francisco, California
Twitter
@matterapp
948 Twitter followers
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®
Description

What you can do with Matter: 🎉 Start Feedback Friday! — Automatic, customizable notifications centered around a day where your company is encouraged to give peer-to-peer recognition with kudos and feedback. 🙌 Celebrate together with Kudos! — Choose from 9 templates or create your own custom kudos to share company values, company jokes, and more. Ⓜ️ Increase recognition with Rewards! — Add Matter coins to kudos, surveys, and feedback to show extra appreciation. Redeem coins for gift cards, custom company rewards, donations, and more. 🥳 Never miss a Celebration! — Automatically send birthday and work anniversary messages with/without rewards for everyone to see and celebrate! 📋 10x your response rate with Employee Surveys! — Automate and send surveys in Slack or Teams, get real-time feedback, view powerful analytics, and offer rewards. 📈 Gather feedback with Pulse + eNPS Surveys! — Transform your organization into a champion of diversity, equity, inclusion, and belonging. Gather real-time, continuous feedback and insights. 🎨 Put Company Values front and center! — Make people feel more connected to the company and each other with company value kudos templates. 📊 Answer culture questions with Analytics! — Leverage kudos, rewards, and feedback activity to identify engagement insights and trends.


Brett H.
BH
Overview Provided by:

Recent Matter Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Celebrate your team"
I like that we can shout out team members for there work and provide them with coins!
PRATIK J.
PJ
PRATIK J.Small-Business (50 or fewer emp.)
4.0 out of 5
"My experience regarding the matter is really good it helps to encourage my colleagues and team!"
The causal talks with our team members is the best thing I like about the matter, because we never talk casually with our teams!
SS
saleem s.Mid-Market (51-1000 emp.)
5.0 out of 5
"It is one of the best reliable service"
Easy to user and reliable! the best prodcut
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Matter Media

Matter Demo - Matter: Recognition, Rewards & Surveys in Slack or Microsoft Teams
Bring employee recognition, rewards, surveys, and celebrations to Slack or Microsoft Teams. Increase employee engagement with peer-to-peer kudos recognition based on company values, save time by automating global gift card delivery and birthdays/anniversaries, and 10x your response rate with pul...
Matter Demo - Encourage recognition with Feedback Friday
Automatic, customizable notifications centered around a day where your company is encouraged to give peer-to-peer recognition with kudos and feedback.
Matter Demo - Share kudos for all to see and celebrate
Choose from 9 templates or create your own custom kudos to share company values, company jokes, and more.
Matter Demo - Supercharge recognition with rewards
Add Matter coins to kudos, surveys, and feedback to show extra appreciation. Redeem coins for gift cards, custom company rewards, donations, and more.
Matter Demo - Never miss a birthday or work anniversary
Automatically send birthday and work anniversary messages with/without rewards for everyone to see and celebrate!
Matter Demo - 10x your response rate with surveys
Transform your organization into a champion of diversity, equity, inclusion, and belonging. Gather real-time, continuous feedback and insights.
Matter Demo Video for Slack
Play Matter Video
Matter Demo Video for Slack
Matter Demo Video for Microsoft Teams
Play Matter Video
Matter Demo Video for Microsoft Teams

Official Interactive Demo

Matter demo available

Try an interactive demo created by the software seller (right here on G2).
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806 Matter Reviews

4.6 out of 5
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806 Matter Reviews
4.6 out of 5
806 Matter Reviews
4.6 out of 5

Matter Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for MatterQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Hospital & Health Care
UH
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

It really helps our remote employees to connect to each other and also show praise and give kudos. Review collected by and hosted on G2.com.

What do you dislike about Matter?

Not many coins each week to give to others. I'd love to have more coins to give out. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

With remote workers it. An be more difficult to get everyone together and to connect and feel like a team but matter really helps with that. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

This has become an essential tool for recognizing and rewarding our team. The platform's ease of use makes itt simple to publicly acknowledge achievements which has reinforced positively our company culture and values. We have noticed a direct correlation between increased recognition and improvement in employee engagement. Review collected by and hosted on G2.com.

What do you dislike about Matter?

The only downside is that we have to ensure that recognition is fair and equitably to avoid creating a sense of disparity and demotivation. Overall it's a useful tool whenimplemented carefully. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

As mentioned, public recognition makes employees feel valued and appreciated and those who are recognized are more likely to be satisfied with their jobs. Review collected by and hosted on G2.com.

Abhishek R.
AR
Quality Assurance Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

I love the redeemable reward feature it offers Review collected by and hosted on G2.com.

What do you dislike about Matter?

Nothing as such that I noticed so far. I like every aspect of it Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

Company morale Review collected by and hosted on G2.com.

Evangeline C.
EC
People Operations Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Matter?

Matter was a hit with my company from day one. Each week we have "Thank You Thursdays" and it is the most encouraging, uplifting, and wholesome parts of our week. From short thank-you's to well-thought-out messages, the teams have really taken advantage of the opportunity to highlight their team members and it has greatly increased moral and visibility. Of course, the monetary rewards are a hit with anyone! Review collected by and hosted on G2.com.

What do you dislike about Matter?

There's little to dislike. The team at Matter is responsive and quick to help/provide improvements, they're proactive on their dev work, the platform is intuitive, and a serious motivator for our company. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

Matter has been very proactive in thinking ahead to provide solutions before they can even be asked for. Review collected by and hosted on G2.com.

Response from Sam Lepak of Matter

Thanks for the feedback, Evangeline. We've added several tabs to our advanced analytics report - take a look inside the Web App dashboard (Analytics tab) and let us know if we are missing something. Appreciate you being a valued customer of Matter. 💜

Patricia C.
PC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

My favorite part is that using matter is not intrusive or disruptive to business. Ours is set to notify us to partcipate in #matter Fridays at 10amPT and then set to conclude at 4pmPT. It gives enough time for the entire staff to send kudos to each other in all time-zones. Review collected by and hosted on G2.com.

What do you dislike about Matter?

I dont' think there is anything dislikable about #matter. What would be a cool addition is a 'year-end-summary' so that people can have a well-designed version of all the kudos written about you through the year. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

Saying good job ad taking time to notice the positives that are happening. Also great for connecting virtual employees to onground staff. Review collected by and hosted on G2.com.

Response from Sam Lepak of Matter

Thanks for the feedback. Your feedback/request has been passed along to our product team for review. Best to email us at hello@matterapp.com so we can best understand your feedback. Appreciate you being a valued customer of Matter. 💜

Barry S.
BS
Community Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

I love how Matter has been improving our work culture by allowing everyone to easily submit feedback for our peers. Review collected by and hosted on G2.com.

What do you dislike about Matter?

I find slack a little hard to use sometimes, so typing out the feedback in the Slack modal can be challenging. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

Matter makes it easy for colleagues to share appreciatetive feedback, and encourage their peers. It helps with boosting and sharing self confidence. Review collected by and hosted on G2.com.

Abigail H.
AH
Manager of learning and experience
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Matter?

Easily integrates with Slack. Seamless integration. Supportive and responsive customer experience. Feedback Friday with reminders to submit and celebrate! Folks use this tool daily. Review collected by and hosted on G2.com.

What do you dislike about Matter?

Nothing! It was so soooo easy to use and roll out. I do wish some of the analytics were more visual in nature, but this does not hinder use. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

Engagement around employee recognition and true rewards for that recognition. Review collected by and hosted on G2.com.

Response from Sam Lepak of Matter

Thanks for the review, Abbie! Let us know if there is anything else we can do to support. Appreciate you and the team being valued customers of Matter! 💜

Verified User in Marketing and Advertising
AM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

I enjoy the automation. I don't have to worry about scheduling messages or inputing birthdays or start dates. It essentially works on its own. Review collected by and hosted on G2.com.

What do you dislike about Matter?

I can't pin point one thing that I dislike. I've enjoyed the product and have had virtually no complaints. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

It keeps our company values top of mind since that is what we "recognize" our team for. Review collected by and hosted on G2.com.

AM
Customer Success Coordinator
Broadcast Media
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Matter?

I have found that the Matter tool integrates well with my team’s Slack workspace in terms of employee recognition. The kudos based on the companies’ values between peers enhances the employees’ friendly interpersonal interactions. Review collected by and hosted on G2.com.

What do you dislike about Matter?

I was unable to synch employee data with our payroll system or learning management system Employee tracking and training would also reduce HR work and paperwork. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

The use of matter has in our company has made it easy to recognize and celebrate employees. The platform is very easy to use and promotes engagement from the team members and thus results in increased team identity. Review collected by and hosted on G2.com.

Elijah S.
ES
Research Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

The coins and postitivity that is attached with each shoutout Review collected by and hosted on G2.com.

What do you dislike about Matter?

A lot of notifcations are attached when connected to Slack Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

Communication Review collected by and hosted on G2.com.