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806 Matter Reviews

4.6 out of 5
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806 Matter Reviews
4.6 out of 5
806 Matter Reviews
4.6 out of 5

Matter Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for MatterQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Jean-Michel M.
JM
Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

it's a great way to rewrd the team and ensure direcotrs don't forget key dates. Review collected by and hosted on G2.com.

What do you dislike about Matter?

the design process for the custom rewards. Review collected by and hosted on G2.com.

Juliet M.
JM
Admin
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Matter?

I love giving kudos at the end of the week to my peers. Words of affirmation are so important especially in the business realm, and this gives the perfect opportunity to praise those who deserve it! Review collected by and hosted on G2.com.

What do you dislike about Matter?

I haven't found anything about matter that I dislike Review collected by and hosted on G2.com.

Krista A.
KA
Paralegal/Pod Leader
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

Its a good way to show apprecaition to co workers for their hard work. Review collected by and hosted on G2.com.

What do you dislike about Matter?

I dont see any downsides to the service! Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

Matter is an easy way to say thank you with a bit more meaning. Review collected by and hosted on G2.com.

What do you dislike about Matter?

Can be a bit repetitive with the chat bot asking about pictures/do anything fun/etc, but that is probably a setting. Review collected by and hosted on G2.com.

Response from Sam Lepak of Matter

Thanks for the feedback. You're correct - it's a setting. Admins have full control over Feedback Friday notifications. Also, you are able to disable these notification reminders at a user level. Appreciate you being a customer of Matter. 💜

Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

I enjoy the opportunity to reward my team for the effort and dedication they put into their work!

Great feedback goes a long way towards making a team's culture a joyful experience. Review collected by and hosted on G2.com.

What do you dislike about Matter?

Not aware of any to be honest. It's been a great experience so far. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Matter?

Matter offers an easy and fun way to appreciate our coworkers - we look forward to Matter Fridays! Review collected by and hosted on G2.com.

What do you dislike about Matter?

No notes! Matter is fun and easy to use. Haven't had any issues yet. Review collected by and hosted on G2.com.

MO
Controller
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

It's a nice way to recognize coworkers with the ability to give them coins Review collected by and hosted on G2.com.

What do you dislike about Matter?

It can feel repetitive and people lose interest Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

I love being able to celebrate my coworkers, celebrate other team's wins and see how collaborative and amazing my entire company is. It's super easy to use and has so many amazing features to customize your feedback. Review collected by and hosted on G2.com.

What do you dislike about Matter?

There are absolutely no downsides I can think of! Review collected by and hosted on G2.com.

MT
Engineer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

Being able to redeem kudos makes them more meaningful Review collected by and hosted on G2.com.

What do you dislike about Matter?

Surveys don't allow for immediate feedback from supervisors Review collected by and hosted on G2.com.

Response from Sam Lepak of Matter

Thanks for the feedback, Matt. Which surveys are you referring to? Pulse & eNPS or custom employee surveys? We have manager analytics where team managers can view the analytics of their team, along with sub-teams. Best to email us at hello@matterapp.com so we can best understand your feedback. Appreciate you being a customer of Matter. 💜

Dandara A.
DA
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Matter?

It is easy to use, have some amazing partnerships, you can change your coins for amazing gift cards in some incredible companies and for different countries. I believe it is better than the competition because it is easy to use! Review collected by and hosted on G2.com.

What do you dislike about Matter?

I believe I do not have complains about it. The only thing that should be clearer is that maybe the section where we need to select the country, that could be more explained that the credits would only work in that country. Review collected by and hosted on G2.com.

Response from Sam Lepak of Matter

Thanks for the feedback, Dandara. We have Video Guide resources explaining how to use our Rewards feature. See here: https://matterapp.com/video-guides Appreciate you being a valued customer of Matter. 💜