Matter
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Matter
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4.6 out of 5 stars
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Matter Reviews & Product Details - Page 25

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Matter Overview

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What is Matter?

Bring employee recognition, rewards, and surveys to Slack or Microsoft Teams! 💜 4,700+ companies trust Matter including Sephora, Petco, Shell, Bolt, JiffyLube, Siemens, Carrier, True Classic, Microsoft, Sotheby's and many more! Matter is Free Forever ✅ No Credit Card Required ✅ Two Minute Setup ✅ Build culture and increase engagement with peer-to-peer kudos recognition based on company values. Create a recognition-habit with Feedback Friday - automatic, customizable reminders encouraging participation. Save time and boost engagement with automatic global reward delivery of gift cards, donations, prepaid debit cards, custom-branded company rewards and more. Never miss a birthday or work anniversary by celebrating with automatic collection and reward delivery. 10x your survey response rate with custom employee surveys sent in Slack or Microsoft Teams. Receive real-time, continuous feedback, and insights with advanced pulse and eNPS surveys. All survey option options come with automatic reward delivery.

Matter Details
Product Website
Discussions
Languages Supported
English
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Product Description

Matter transforms your culture by bringing employee recognition, celebrations, and rewards together - all inside Slack or Microsoft Teams.

Seller Details
Seller
Matter
Company Website
Year Founded
2017
HQ Location
San Francisco, California
Twitter
@matterapp
948 Twitter followers
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®
Description

What you can do with Matter: 🎉 Start Feedback Friday! — Automatic, customizable notifications centered around a day where your company is encouraged to give peer-to-peer recognition with kudos and feedback. 🙌 Celebrate together with Kudos! — Choose from 9 templates or create your own custom kudos to share company values, company jokes, and more. Ⓜ️ Increase recognition with Rewards! — Add Matter coins to kudos, surveys, and feedback to show extra appreciation. Redeem coins for gift cards, custom company rewards, donations, and more. 🥳 Never miss a Celebration! — Automatically send birthday and work anniversary messages with/without rewards for everyone to see and celebrate! 📋 10x your response rate with Employee Surveys! — Automate and send surveys in Slack or Teams, get real-time feedback, view powerful analytics, and offer rewards. 📈 Gather feedback with Pulse + eNPS Surveys! — Transform your organization into a champion of diversity, equity, inclusion, and belonging. Gather real-time, continuous feedback and insights. 🎨 Put Company Values front and center! — Make people feel more connected to the company and each other with company value kudos templates. 📊 Answer culture questions with Analytics! — Leverage kudos, rewards, and feedback activity to identify engagement insights and trends.

Brett H.
BH
Overview Provided by:
Brett Hellman

Recent Matter Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Celebrate your team"
I like that we can shout out team members for there work and provide them with coins!
Read more
PRATIK J.
PJ
PRATIK J.Small-Business (50 or fewer emp.)
4.0 out of 5
"My experience regarding the matter is really good it helps to encourage my colleagues and team!"
The causal talks with our team members is the best thing I like about the matter, because we never talk casually with our teams!
Read more
SS
saleem s.Mid-Market (51-1000 emp.)
5.0 out of 5
"It is one of the best reliable service"
Easy to user and reliable! the best prodcut
Read more

Matter Pricing

Free Forever
Free
0 Users
Basic (Recognition)
$1.00
1 User Per Month
Pro (Rewards + Celebrations)
$3.00
1 User Per Month
Pro + Surveys (Everything)
$5.00
1 User Per Month
See all 4 Matter pricing levels
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0 people requested security information

Matter Media

Matter Demo - Matter: Recognition, Rewards & Surveys in Slack or Microsoft Teams
Bring employee recognition, rewards, surveys, and celebrations to Slack or Microsoft Teams. Increase employee engagement with peer-to-peer kudos recognition based on company values, save time by automating global gift card delivery and birthdays/anniversaries, and 10x your response rate with pul...
Matter Demo - Encourage recognition with Feedback Friday
Automatic, customizable notifications centered around a day where your company is encouraged to give peer-to-peer recognition with kudos and feedback.
Matter Demo - Share kudos for all to see and celebrate
Choose from 9 templates or create your own custom kudos to share company values, company jokes, and more.
Matter Demo - Supercharge recognition with rewards
Add Matter coins to kudos, surveys, and feedback to show extra appreciation. Redeem coins for gift cards, custom company rewards, donations, and more.
Matter Demo - Never miss a birthday or work anniversary
Automatically send birthday and work anniversary messages with/without rewards for everyone to see and celebrate!
Matter Demo - 10x your response rate with surveys
Transform your organization into a champion of diversity, equity, inclusion, and belonging. Gather real-time, continuous feedback and insights.
Matter Demo Video for Slack
Play Matter Video
Matter Demo Video for Slack
Matter Demo Video for Microsoft Teams
Play Matter Video
Matter Demo Video for Microsoft Teams
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Official Interactive Demo

Matter demo available

Try an interactive demo created by the software seller (right here on G2).
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Have you used Matter before?
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806 Matter Reviews

4.6 out of 5
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806 Matter Reviews
4.6 out of 5
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Matter Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for MatterQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

Simple to use, nice layout and user friendly, straightforward and it just works, some customisation available Review collected by and hosted on G2.com.

What do you dislike about Matter?

There's little giftcard options for some parts of the world. Can't use/type emoji when giving someone coins Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

sometimes we don't get to show as much appreciation as we'd like to our colleagues, especially since we work remote. Matter helps us solve that since we're able to give coins as a thank you Review collected by and hosted on G2.com.

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Response from Sam Lepak of Matter
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Thanks for the feedback. We currently offer rewards for 100+ countries and are constantly working on adding more countries and merchants to our Rewards store, especially international rewards. If you have specific requests, email us at: hello@matterapp.com

Also, you can add emojis to kudos. Please check out this Help Center article: https://help.matterapp.com/en/articles/5867326-adding-emojis-to-kudos

Appreciate you being a customer of Matter. 💜

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Christian F.
CF
Compliance Specialist
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

I love the options that they give in gift cards. Review collected by and hosted on G2.com.

What do you dislike about Matter?

Nothing, I love it and will continue to use it. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

It helps our staff engage with each other and connect. Review collected by and hosted on G2.com.

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Verified User in Consulting
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

The collaboration between my work mates, and the way we increase feedback inside our company. Ease of use and number of features Review collected by and hosted on G2.com.

What do you dislike about Matter?

that a lot of things depends on the admin team of the company. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

We work from anywhere, in different industries so the company was very divided before the use of Matter. I think it really bring the team together and gave us sense of belonging. Review collected by and hosted on G2.com.

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Verified User in Health, Wellness and Fitness
UH
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

Matter encourages team members to highlight select achievements with the choice to share with the entire team! We submit on a Friday afternoon which is a beautiful way to end our week Review collected by and hosted on G2.com.

What do you dislike about Matter?

Would love to have more images to choose from when you select the kind of achievement. Just to make it a little more fun! Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

Sharing team member achievements and encouraging engagement from the whole team. Review collected by and hosted on G2.com.

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Verified User in Marketing and Advertising
UM
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Matter?

i like having the opportunity to publicly share kudos for coworkers. It gives everyone an opportunity to be seen and appreciated Review collected by and hosted on G2.com.

What do you dislike about Matter?

Soemtimes there are too many notifications. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

We work remotely, so there isnt always opportunity to chat about wins and give praise to people outside of meetings. this is a good opportunity to do that. Review collected by and hosted on G2.com.

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Daysy O.
DO
Fulfillment Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Matter?

It allows to have a constant feedback and also enjoy the rewards Review collected by and hosted on G2.com.

What do you dislike about Matter?

It is amazing, I love it, there is nothing that I dislike about it. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

Feedback and rewards Review collected by and hosted on G2.com.

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Jonas S.
JS
Director of Student Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

Giving direct feedback public or private. Review collected by and hosted on G2.com.

What do you dislike about Matter?

The notifications in your direct messages. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

It is helful to create a positive culture and allows our staff to communicate and recongize accomplishments. Review collected by and hosted on G2.com.

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Evan E.
EE
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Matter?

What I like most about Matter is the ability to recognize and celebrate my team in real time and it always adds an etxra boost to moral and attitude when people get recognition for their hard work and triumphs! Review collected by and hosted on G2.com.

What do you dislike about Matter?

I wish Matter gave out more coins to give to employees for free. It is a great incentive to reward others and get rewarded however I wish after the small gien allotment that it would not have to come straight from our pockets. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

Matter is helping us give more recognition to other members of the team which was very little to begin with. It is benefitting us by providing better moral, more productivity and happier employees! Review collected by and hosted on G2.com.

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Response from Sam Lepak of Matter
Editedit

Thanks for the feedback, Evan. We wish we could give out free gift cards too, however, it would be a tough business model to sustain. That's why we do offer you to upload your own custom company rewards (e.g., merchandise/swag, PTO day, lunch with the CEO, etc.). Appreciate you being a valued customer of Matter. 💜

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Gray G.
GG
senior copywriter
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Matter?

I like how easily Matter integrates with Slack. It's a fun way to give shout-outs to coworkers when you notice them going above and beyond. Review collected by and hosted on G2.com.

What do you dislike about Matter?

I can't think of anything I dislike about Matter. It's a great addition to our team. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

It reminds our team to show appreciation for one another. Since we're a fully distributed team, it keeps us all engaged and helps us maintain a supportive culture. Review collected by and hosted on G2.com.

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Esteban M.
EM
Full-stack Developer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

The UI & UX is intuitive and is very easy to use Review collected by and hosted on G2.com.

What do you dislike about Matter?

Sometimes it takes a lot to receive my money at least for Ecuador Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

Receive my salary Review collected by and hosted on G2.com.

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Response from Sam Lepak of Matter
Editedit

Thanks for the feedback, Esteban. Coin allowances are determined by the Matter Admins, typically to align with the company budget. Recommend reaching out to them to get more coins! Otherwise, gift cards are instantly delivered, after Admin approval. Appreciate you being a customer of Matter. 💜

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