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806 Matter Reviews

4.6 out of 5
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806 Matter Reviews
4.6 out of 5
806 Matter Reviews
4.6 out of 5

Matter Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for MatterQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Shaday V.
SV
Sr Villa Specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

easy and direct communication with collagues; Review collected by and hosted on G2.com.

What do you dislike about Matter?

nothing really, I would like to send gifts or funny content Review collected by and hosted on G2.com.

Natalie U.
NU
Advertising Business Development Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Matter?

I think it gives employees a great way to give shoutouts to others for tasks that they may not normally do otherwise. I think it encourages and incentivises employees to want to go above and beyond their day to day roles. Review collected by and hosted on G2.com.

What do you dislike about Matter?

I think that the number of coins could get you more. It's challenging to generate enough coins to actually redeem something. Review collected by and hosted on G2.com.

Response from Sam Lepak of Matter

Thanks for the feedback, Natalie. Coin allowances are determined by the Matter Admins, typically to align with the company budget. Recommend reaching out to them to get more coins! Appreciate you being a valued customer of Matter. 💜

Verified User in Marketing and Advertising
AM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

My favorite feature of Matter is the ability to give kudos as part of the peer review process. This feature makes it easy to recognize and celebrate the contributions of team members in a meaningful way. It’s not just about providing feedback; it’s about fostering a positive and supportive work culture where everyone feels valued and appreciated. Review collected by and hosted on G2.com.

What do you dislike about Matter?

hard to search historic message, not integrating well with some HR system Review collected by and hosted on G2.com.

KV
Sales Consultant
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Matter?

Love sending sheerful comments to my coworkers and coins. Review collected by and hosted on G2.com.

What do you dislike about Matter?

Sometimes its hard to convert coins into gift cards. Review collected by and hosted on G2.com.

SB
RFP Manager/Executive Assistant to CEO
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

Love the convenience of receiving gift cards for points. Review collected by and hosted on G2.com.

What do you dislike about Matter?

There really is not anything I don't like. Review collected by and hosted on G2.com.

Karina M.
KM
Psicólogo clínico
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Matter?

Is good for motivation and make yo feel happy Review collected by and hosted on G2.com.

What do you dislike about Matter?

Is hard to use it when you start but easy later Review collected by and hosted on G2.com.

BO
Director of Marketing and HR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

It's easy to use. I love being able to send my teammates kudos when they do a good job. Review collected by and hosted on G2.com.

What do you dislike about Matter?

I get a lot of chat reminders from Matter for things like Feedback Friday. It's not a bad thing, but it does get a little annoying. Review collected by and hosted on G2.com.

Verified User in Printing
AP
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

We love the reminders for feedback as we all as the capabilities of rewarding them for jobs well done. I also enjoy the auto reminders for birthdays and workiversaries! Review collected by and hosted on G2.com.

What do you dislike about Matter?

I'd almost rather pay a fee on top of the gift card redemtion and lower the monthly cost? Really that's the only complaint. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
UO
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Matter?

I love the easy of use with the slack integration, the encouragement it gives and the stats at the end of the day. It is such a seamless system to recognize your colleagues. Review collected by and hosted on G2.com.

What do you dislike about Matter?

Hardly any, perhaps the ability to edit a message after being sent. Some of my coworkers have had typos and needed comment in thread to correct. Review collected by and hosted on G2.com.

Response from Sam Lepak of Matter

Thanks for the feedback. Unfortunately, after a kudos has been sent, the kudos text is not editable since it's posted as an image message. We'd recommend deleting the entire Slack message and resending the kudos. Hope this helps! Appreciate you being a valued customer of Matter. 💜

Igor A.
IA
Senior Software Engineer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

Simplicity and visual content, birthdays reminder integration Review collected by and hosted on G2.com.

What do you dislike about Matter?

There could probably be more customization features in the future Review collected by and hosted on G2.com.

Response from Sam Lepak of Matter

Thanks for the feedback, Igor. We are constantly working on adding more and more features. If you have a specific idea, we'd love to hear it! Best to email us at hello@matterapp.com so we can best understand your feedback. Appreciate you being a customer of Matter. 💜