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806 Matter Reviews

4.6 out of 5
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806 Matter Reviews
4.6 out of 5
806 Matter Reviews
4.6 out of 5

Matter Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for MatterQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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JH
Finance Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

Matter is very easy to use, it's simple and colourful. I like how people can give each other kudos and acknowledge all the positives and when you work from home and don't hear from a many of your colleagues, sometimes its nice that they know that you're there, you've helped and when its your birthday. Review collected by and hosted on G2.com.

What do you dislike about Matter?

I don't like how you need to click out of the chat for a GIF to stop playing. It can be distracting being on loop, but I just click to another conversation so I can no longer see it. Review collected by and hosted on G2.com.

EG
Office manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

Matter is a user-friendly interface, seamless integration with Teams, and the way it enhances team recognition and feedback is amazing. It’s an excellent tool for fostering a positive work culture and encouraging meaningful peer-to-peer appreciation. If you’re looking for a powerful yet intuitive way to improve team engagement and feedback, Matter is the way to go! Highly recommend. Review collected by and hosted on G2.com.

What do you dislike about Matter?

My team loves all the features, but we would love to see the expantion for more gift cards options Review collected by and hosted on G2.com.

Linh N.
LN
Customer Service Representative
Computer Software
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

The Teams app integration is awesome! It took less than a minute to install and 5-10 minutes to customize with company values, upload work anniversaries, and company branding. I'm also a big fan of the kudos cards - they are like beautiful greeting cards that are the perfect compliment to the written praise. Review collected by and hosted on G2.com.

What do you dislike about Matter?

There isn't much downside when it comes to Matter. It's easy to cash out my coins for gift cards and everything happens in Teams. I do wish I could be notified more of my feedback inside Teams. Review collected by and hosted on G2.com.

Pratik N.
PN
SDR
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

What I like the most about Matter is, Its a very cool platform to sned Kudos to your colleagues and earn points which you can use later to spend wherever you want. Review collected by and hosted on G2.com.

What do you dislike about Matter?

Nothing I mean I am using Matter for now about an 2 months seems everything working to be fine. Review collected by and hosted on G2.com.

Jacinda  C.
JC
Customer support
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Matter?

It's reallt easy to use! I like how fast it was to implement and I use it often to show appreciation for my colleagues. Review collected by and hosted on G2.com.

What do you dislike about Matter?

There are not as many stores that I can use with matter coins and the dashboard was a little confusing at first Review collected by and hosted on G2.com.

Ty M.
TM
Sr. Business Analyst
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Matter?

I like how Matter brings all of our teams across the whole company together. I use the kudos feedback board all the time to see all of the wins and successes that are taking place within the company. Review collected by and hosted on G2.com.

What do you dislike about Matter?

Sometimes the notifications get a little out of control, but that can easily be muted for the day. Review collected by and hosted on G2.com.

Response from Sam Lepak of Matter

Thanks for the feedback, Ty. Admins have full control over Feedback Friday notifications. Also, you are able to disable these notification reminders at a user level. Appreciate you being a customer of Matter. 💜

JM
Commercial Account Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

We are able to to foster growth with collegues and the company as whole and its easy to use. Customer support is one click or call away if needed. We use this on a daily basis. The software makes easy integration which make implementation easy. Review collected by and hosted on G2.com.

What do you dislike about Matter?

I cannot say there is anything I don't like from Matter yet. It's a great product. I may have to use it for a longer time. Review collected by and hosted on G2.com.

Kathrin L.
KL
SMM / CSR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

What I like best is the thought that it not only give encouragement to my coworkers but also allows us to have fun by sharing coins and saying that we MATTER :) Review collected by and hosted on G2.com.

What do you dislike about Matter?

Least choices on where we can use the coins we earn esp for us doing some work offshore. Review collected by and hosted on G2.com.

Waylen H.
WH
Sales Support Specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

The ability to create unique statements for individuals and teams, as well as spreading coins around based on accomplishments, very easy to use in order to reach the team members, something that can be done on a daily or weekly basis in order to prop the teams up! Review collected by and hosted on G2.com.

What do you dislike about Matter?

Can be a little confusing at the beginning to find where everything is located Review collected by and hosted on G2.com.

Luis Guillermo R.
LR
Customer Success Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

we use matter at work as our method of providing kudos and recognition to colleagues, I think it works great and helps motivate people to continue to do great at work. I use it at least twice a week, it's very easy to use. Review collected by and hosted on G2.com.

What do you dislike about Matter?

The automatic notices can sometimes be distracting Review collected by and hosted on G2.com.