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Matter Reviews & Product Details - Page 17

Matter Overview

What is Matter?

Bring employee recognition, rewards, and surveys to Slack or Microsoft Teams! 💜 4,700+ companies trust Matter including Sephora, Petco, Shell, Bolt, JiffyLube, Siemens, Carrier, True Classic, Microsoft, Sotheby's and many more! Matter is Free Forever ✅ No Credit Card Required ✅ Two Minute Setup ✅ Build culture and increase engagement with peer-to-peer kudos recognition based on company values. Create a recognition-habit with Feedback Friday - automatic, customizable reminders encouraging participation. Save time and boost engagement with automatic global reward delivery of gift cards, donations, prepaid debit cards, custom-branded company rewards and more. Never miss a birthday or work anniversary by celebrating with automatic collection and reward delivery. 10x your survey response rate with custom employee surveys sent in Slack or Microsoft Teams. Receive real-time, continuous feedback, and insights with advanced pulse and eNPS surveys. All survey option options come with automatic reward delivery.

Matter Details
Product Website
Languages Supported
English
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Product Description

Matter transforms your culture by bringing employee recognition, celebrations, and rewards together - all inside Slack or Microsoft Teams.


Seller Details
Seller
Matter
Company Website
Year Founded
2017
HQ Location
San Francisco, California
Twitter
@matterapp
948 Twitter followers
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®
Description

What you can do with Matter: 🎉 Start Feedback Friday! — Automatic, customizable notifications centered around a day where your company is encouraged to give peer-to-peer recognition with kudos and feedback. 🙌 Celebrate together with Kudos! — Choose from 9 templates or create your own custom kudos to share company values, company jokes, and more. Ⓜ️ Increase recognition with Rewards! — Add Matter coins to kudos, surveys, and feedback to show extra appreciation. Redeem coins for gift cards, custom company rewards, donations, and more. 🥳 Never miss a Celebration! — Automatically send birthday and work anniversary messages with/without rewards for everyone to see and celebrate! 📋 10x your response rate with Employee Surveys! — Automate and send surveys in Slack or Teams, get real-time feedback, view powerful analytics, and offer rewards. 📈 Gather feedback with Pulse + eNPS Surveys! — Transform your organization into a champion of diversity, equity, inclusion, and belonging. Gather real-time, continuous feedback and insights. 🎨 Put Company Values front and center! — Make people feel more connected to the company and each other with company value kudos templates. 📊 Answer culture questions with Analytics! — Leverage kudos, rewards, and feedback activity to identify engagement insights and trends.


Brett H.
BH
Overview Provided by:

Recent Matter Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Celebrate your team"
I like that we can shout out team members for there work and provide them with coins!
PRATIK J.
PJ
PRATIK J.Small-Business (50 or fewer emp.)
4.0 out of 5
"My experience regarding the matter is really good it helps to encourage my colleagues and team!"
The causal talks with our team members is the best thing I like about the matter, because we never talk casually with our teams!
SS
saleem s.Mid-Market (51-1000 emp.)
5.0 out of 5
"It is one of the best reliable service"
Easy to user and reliable! the best prodcut
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Matter Media

Matter Demo - Matter: Recognition, Rewards & Surveys in Slack or Microsoft Teams
Bring employee recognition, rewards, surveys, and celebrations to Slack or Microsoft Teams. Increase employee engagement with peer-to-peer kudos recognition based on company values, save time by automating global gift card delivery and birthdays/anniversaries, and 10x your response rate with pul...
Matter Demo - Encourage recognition with Feedback Friday
Automatic, customizable notifications centered around a day where your company is encouraged to give peer-to-peer recognition with kudos and feedback.
Matter Demo - Share kudos for all to see and celebrate
Choose from 9 templates or create your own custom kudos to share company values, company jokes, and more.
Matter Demo - Supercharge recognition with rewards
Add Matter coins to kudos, surveys, and feedback to show extra appreciation. Redeem coins for gift cards, custom company rewards, donations, and more.
Matter Demo - Never miss a birthday or work anniversary
Automatically send birthday and work anniversary messages with/without rewards for everyone to see and celebrate!
Matter Demo - 10x your response rate with surveys
Transform your organization into a champion of diversity, equity, inclusion, and belonging. Gather real-time, continuous feedback and insights.
Matter Demo Video for Slack
Play Matter Video
Matter Demo Video for Slack
Matter Demo Video for Microsoft Teams
Play Matter Video
Matter Demo Video for Microsoft Teams

Official Interactive Demo

Matter demo available

Try an interactive demo created by the software seller (right here on G2).
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806 Matter Reviews

4.6 out of 5
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806 Matter Reviews
4.6 out of 5
806 Matter Reviews
4.6 out of 5

Matter Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for MatterQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Hospital & Health Care
UH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

We use matter in our company and it acts as a very good reminder to keep giving feedback to team mates. It's always there and is consistent in reminding you but not too in your face. Review collected by and hosted on G2.com.

What do you dislike about Matter?

I've noticed sometimes that it awards the most valuable participant to a member of the team who hasn't had or given the most feedback. This tends to happen when there is a draw. No big deal, but not sure if its a bug. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

Kudo feature is great and really helps bring our remote team together Review collected by and hosted on G2.com.

Response from Sam Lepak of Matter

Thanks for the feedback. The most valuable participant of Feedback Friday is determined at random by Matter. Here's an article explaining more: https://help.matterapp.com/en/articles/6469574-feedback-friday-most-valuable-participant

John A.
JA
Video Editor
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about Matter?

This tool helps us to bond as a team, it single-handedly our problem about being a boring company. Easy to use and easy to implement, one click and you're done. Review collected by and hosted on G2.com.

What do you dislike about Matter?

The rewards system needs approval from the administrator. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

Reward system Review collected by and hosted on G2.com.

Beronica M.
BM
PMC Relations Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

To give feedback to peers the system is user friendly. To also retreive gift cards takes little to no time at all. You have so many options of Gift cards etc to chose from. Review collected by and hosted on G2.com.

What do you dislike about Matter?

Nothing really - the system is user friendly Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

I have not experienced any issues to escalate at this time. Review collected by and hosted on G2.com.

Evangelia M.
EM
Business Associate
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Matter?

How easy it is to use and all the great features you can implement and celebrate your team accoringly Review collected by and hosted on G2.com.

What do you dislike about Matter?

nothing at all. So far the experience was excellent Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

Recognising each team's great effort and incredible work. Rewarding is always needed especially when working remotely too and don't have daily interaction with your team Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

I like that Matter makes sharing feedback and kudos to our teammates easy by integrating it with Slack for everyone to celebrate. Review collected by and hosted on G2.com.

What do you dislike about Matter?

There's not much to not like about Matter. It does its job. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

Ease of sharing feedback and employee engagement. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

It is easy to use and engages our team in a thoughful and productive way. Review collected by and hosted on G2.com.

What do you dislike about Matter?

Nothing - the app was easy to integrate and we use it every week with automations Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

It automates our process so we don't spend staff time Review collected by and hosted on G2.com.

Jordan N.
JN
Director of Creative Projects
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Matter?

The ease of highlighting team members on our social channels whenever the opportunity arises. I don't have to wait until a team meeting to share their accomplishment with the rest of the team. I also enjoy the fun graphics with each. Review collected by and hosted on G2.com.

What do you dislike about Matter?

I wish there more options for the types of of Kudos. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

It gives us the opportunity to share wins for our team in real time instead of waiting until our bi-weekly team meetings. It also allows members of our team to speak up if they're not comfortable talking in front of others. Review collected by and hosted on G2.com.

Response from Sam Lepak of Matter

Thanks for the feedback, Jordan. There are 9 default kudos types. You can also create your own custom kudos with a title, color (use hex #), and image. You can have unlimited custom kudos! Appreciate you being a valued customer of Matter. 💜

Verified User in Computer & Network Security
UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

The fact I just need to leave a nice comment and send coins whenever a team member excels on our team and the ease to do this through Teams. Review collected by and hosted on G2.com.

What do you dislike about Matter?

Maybe broader options to redeem your coins outside the US. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

We had to take like almost 30 minutes of our weekly team meeting to praise each one. With Matter, our weekly meetings are focused on important things instead of wasting half an hour just giving kudos to everyone. And the best is I can give these kudos any time when required. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Matter?

Matter makes it easy and enjoyable to recognize coworkers' efforts, both big and small, keeping our workplace atmosphere positive. I love how the platform goes beyond just verbal compliments by offering coins that can be redeemed for gift cards, adding an extra layer of appreciation. Feedback Friday is a weekly highlight, providing a perfect opportunity to end the week on a high note by celebrating our fellow team members with well-deserved kudos. Review collected by and hosted on G2.com.

What do you dislike about Matter?

I enjoy the design very well! One opportunity of improvement could be being able to see who you've already given kudos to this week - like a running tally. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

Matter helps maintain a positive work environment by encouraging us to focus on and recognize each other's strengths. This consistent recognition boosts team morale and prmotes a supportive workplace. Review collected by and hosted on G2.com.

PH
SLPA
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

I like that my co-workers and I can show appreciation to each other through matter! We are able to earn coins and redeem them which is a nice gift to each other. Review collected by and hosted on G2.com.

What do you dislike about Matter?

There are no downsides. It's very easy and quick. Review collected by and hosted on G2.com.

What problems is Matter solving and how is that benefiting you?

It is helping with communication and encouraging positivity in the workplace. Review collected by and hosted on G2.com.