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806 Matter Reviews

4.6 out of 5
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806 Matter Reviews
4.6 out of 5
806 Matter Reviews
4.6 out of 5

Matter Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for MatterQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Carolyn C.
CC
Associate Designer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

Matter helps shine a spotlight on colleagues for the work that they do and for the above and beyond work that doesn't show up in places like performance reviews. Review collected by and hosted on G2.com.

What do you dislike about Matter?

Maintening the message to a short character count is hard sometimes. Review collected by and hosted on G2.com.

Response from Sam Lepak of Matter

Thanks for the feedback, Carolyn. We've found that when having more than 300 characters allowed, people write paragraphs, subsequently drowning out the channel, and very few people reading it. As a result, we have a character limit on the kudos — to keep the feedback more meaningful. We've passed this feedback along to our product and engineering team. Hope this helps! Appreciate you being a customer of Matter. 💜

EL
HR Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

The Kudos function has helped our team connect, despite being located all across the country! We use feedback Friday and absolutely love how involved our staff get. Review collected by and hosted on G2.com.

What do you dislike about Matter?

Not a lot to dislike, but as an employer I don't love that our swag cannot be listed first unless we add a symbol. Review collected by and hosted on G2.com.

Vikas C.
VC
Product Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Matter?

The integration with Slack helps us to remind weekly ha ha ha, The wow factor is when you give and get the coins weekly and that we can convert them into vouchers too. Review collected by and hosted on G2.com.

What do you dislike about Matter?

Nothing as of now, could be if you can integrate some group games Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

We use the kudos feature mainly and it's nice to feel acknowledged or acknowledge a colleague for their hard work Review collected by and hosted on G2.com.

What do you dislike about Matter?

Sometimes has a lot of notifications via slack Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Matter?

It integrates into slack, which makes it easy for me to share feedback with my teammates and co-workers. Review collected by and hosted on G2.com.

What do you dislike about Matter?

It can sometimes take a while to get approved for my award and I also wish I could share more points on a weekly basis. I could also do with less memes/gifs on feedback friday. Review collected by and hosted on G2.com.

Response from Sam Lepak of Matter

Thanks for the feedback, Aydan. Admins have full control over reward approval. You can ask them to enable auto-approval to get your reward right away. Admins can also disable Feedback Friday notifications. As for disabling GIFs, we hope to have a solution for that in the near future. Stay tuned... Appreciate you being a valued customer of Matter. 💜

Verified User in Computer Software
UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Matter?

I love how Matter fosters encouragement and motivation through appreciation. It’s a simple yet powerful way to recognize teammates and create a positive work culture. Review collected by and hosted on G2.com.

What do you dislike about Matter?

There’s not much to dislike! It would be great to see more customization options for kudos or additional integrations in the future. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

I find it very wonderful to see my colleagues celebrating one another Review collected by and hosted on G2.com.

What do you dislike about Matter?

I have no complaints - perhaps a mid week reminder. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

Everyone is connected all in one place. Team working together can share messages of praise to keep you motivated throughout the day. Easy to navigate and fun features. Review collected by and hosted on G2.com.

What do you dislike about Matter?

if yu arent using the app you wont be notified . Review collected by and hosted on G2.com.

Verified User in Manufacturing
UM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

It is easy to use, because it already has the types of recognition categorized Review collected by and hosted on G2.com.

What do you dislike about Matter?

So far there is nothing that I consider difficult or unhelpful in Matter Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

Its great that we can easily send recognition to others. The rewards system has really improved participation and moral. Review collected by and hosted on G2.com.

What do you dislike about Matter?

Some of the default cudos are always appropriated, but easily fixed with custom ones. Review collected by and hosted on G2.com.