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806 Matter Reviews

4.6 out of 5
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806 Matter Reviews
4.6 out of 5
806 Matter Reviews
4.6 out of 5

Matter Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for MatterQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Bill H.
BH
Digital Team Lead
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Matter?

The idea behind it. One company I worked at we would do something similer with core value cards that were physically handed out but I like digital better! The different types of kudos and ability to cutomize it is very nice and the ease of use is simple for everyone to understand and master. It works seamlessly with our slack and google accounts. Super easy to setup and get started. Look forward to using it every friday and throughout the week. I do wish we would use the kudos rewards but am happy with the fact we have it for now. Review collected by and hosted on G2.com.

What do you dislike about Matter?

The lack of GIFs in the kudos! Such a missed opportunity! Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

I appreciate that Matter has made employees like myself who work remotely feel as is they're still part of the team. It's kept me connected to not just members of my team, but other teams as well. Review collected by and hosted on G2.com.

What do you dislike about Matter?

The only thing I don't like about Matter is our timeframe for use on Fridays. Most of our company is based on the East Coast - I'm in Arizona and the cut off for giving Matter coins is at noon for me. Some weeks, I'm not always able to get my morning tasks done in time to get to giving out coins. Review collected by and hosted on G2.com.

Jordan H.
JH
Crisis Counselor
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

It helps me connect with my collegies... Review collected by and hosted on G2.com.

What do you dislike about Matter?

Nothing................................. Review collected by and hosted on G2.com.

Polina K.
PK
HR Generalist
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Matter?

As an HR professional, I deeply value tools that help create a more cohesive team. Matter has been a revelation for us in this regard. It has taught everyone the importance of recognizing each other’s contributions, saying thank you, and offering support. With Matter, this practice has become incredibly easy to incorporate into our daily routine, and the positive impact on our team is undeniable.

We’ve seen a fantastic change in how our team communicates and bonds. Now, we eagerly anticipate the moments when we can share kind words and kudos with each other. Throughout the week, everyone keeps an eye out for great deeds and efforts, which has brought us closer together and significantly boosted each person's engagement.

Matter has made each of us feel important. Giving and receiving kudos has become the highlight of our week. It's awesome to see the excitement and joy it brings. This tool has really transformed our team, making us more supportive and connected than ever.

I highly recommend Matter for any team wanting to boost communication, show appreciation, and create a positive, engaging work environment. .🎉️ Review collected by and hosted on G2.com.

What do you dislike about Matter?

Honestly, we have no complaints about Matter. It's been an incredible tool for our team. However, we're always open to any cool improvements and new features that could make it even better! Review collected by and hosted on G2.com.

Jeana N.
JN
Senior Project Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

I like that I can recognize my colleagues and reward them for the moments that normally go unseen by most of our company. Review collected by and hosted on G2.com.

What do you dislike about Matter?

I dislike that we still can't user emojis in our matter feedback Review collected by and hosted on G2.com.

Lily S.
LS
Associate Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

I love that Matter reminds team members to use the tool to recognize other team members. Great way to keep people engaged! Review collected by and hosted on G2.com.

What do you dislike about Matter?

It would be cool if the graphics/images that Matter adds to recognition notes was customizable. Review collected by and hosted on G2.com.

Response from Sam Lepak of Matter

Thanks for the feedback, Lily. You can create custom kudos in our Web App! Perfect for company values, company humor, or other fun! Add a title, background color (hex # or pre-defined), and an image. All custom kudos created are added to a shared team library. Appreciate you being a customer of Matter. 💜

Verified User in Hospitality
UH
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

I love that we can shout out teammates for great things that they do! I really like the ease of use with Matter, as it's simple to get started and add those kudos for teammtes. Review collected by and hosted on G2.com.

What do you dislike about Matter?

Emojis are not yet supported within kudos, which is something our company uses a lot of, but it's not that much of an issue for us. Review collected by and hosted on G2.com.

Leo L.
LL
Performance Marketer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

It's simple to apply and leads to real world benefits Review collected by and hosted on G2.com.

What do you dislike about Matter?

We're notified and it ends quite soon after that, if we're on a hurry that day, we end up losing the rankings after it ends. Review collected by and hosted on G2.com.

Response from Sam Lepak of Matter

Thanks for the feedback, Leo. Admins have full control over Feedback Friday notifications, including the timing of these notifications. They can add more time between the Last Call and Recap reminder. Hope this helps! Appreciate you being a customer of Matter. 💜

Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

It's very user freindly. Easy to look for great rewards, and find comments from your coworkers. Review collected by and hosted on G2.com.

What do you dislike about Matter?

There's nothing I dislike about Matter. What an awesome tool! Review collected by and hosted on G2.com.

SR
Director, HR
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Matter?

I like that integrates with Teams and it is a very easy platform to learn and use yet it brings such a huge importance to a workforce culture. Review collected by and hosted on G2.com.

What do you dislike about Matter?

I think it tends to send me a lot of reminders or notifications, I don't think that necessarily is a bad thing. Review collected by and hosted on G2.com.