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14 MASV Reviews

4.9 out of 5
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14 MASV Reviews
4.9 out of 5
14 MASV Reviews
4.9 out of 5

MASV Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for MASVQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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TV
Owner
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about MASV?

I am a video producer. Five months in, MASV has been a dream to use. Lightning fast uploads, no complaints from clients. Reasonable cost, a company that cares about good outcomes for its clients, which helps me help my clients. Review collected by and hosted on G2.com.

What do you dislike about MASV?

I have made quite a number of delivery blunders, because the way to use MASV is not as intuitive as I thought it was. All in all, I haven't really wasted much time doing it wrong, and clients have all gotten their deliveries, but still working out the right way to send my message while delivering. The delivery interface could be more straightforward. Review collected by and hosted on G2.com.

Response from Kristina Zelko of MASV

Hi Thomas,

Thanks for taking the time to review MASV. We're so glad to hear MASV has made delivering large files smoother and more reliable for you and your clients.

We appreciate your feedback on the delivery interface and are always looking for ways to improve the experience. If you'd like any assistance optimizing your delivery setup, or to provide more feedback on the interface, please reach out to our team at team@masv.io—we’re here to help!

Thanks again for sharing,

- The MASV Team

Jeff G.
JG
Owner/Editor/Colorist/Consultant.
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about MASV?

I know I'm getting the files there faster than traditional tools (such as Dropbox)—not even close.

And the interface is fantastic for people who aren't great with technology. Review collected by and hosted on G2.com.

What do you dislike about MASV?

My biggest struggle is getting clients to understand that paying for the service (a small amount) is very much of the time faster than a mail truck or overnight delivery. Review collected by and hosted on G2.com.

Response from Anna Mroczkowski of MASV

Thanks, Jeff, for reviewing MASV. We're thrilled to hear that MASV is helping you get your files to clients faster and that the interface is user-friendly for all. We understand the struggle of getting clients to see the value in paying for the service, but we're glad to hear that it's making a difference for you.

GS
Director
Small-Business(50 or fewer emp.)
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Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about MASV?

This is quite simply the best file transfer service we've ever used and since we've been producing videos for more than 17 years we've tried a few....

Why it stands out? Speed, ease of use, interface. Review collected by and hosted on G2.com.

What do you dislike about MASV?

Nothing to be honest. We've tried so many systems and MASV just works so well. Review collected by and hosted on G2.com.

Response from Kristina Zelko of MASV

Hi Greg,

Thanks for taking the time to review MASV. It’s fantastic to hear that MASV’s speed, ease of use, and clear interface have made a difference in your work. We're here to keep delivering the reliability you need, wherever your projects take you!

Thanks again for choosing MASV!

- The MASV Team

Zeb C.
ZC
Founder
Small-Business(50 or fewer emp.)
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Review source: G2 invite on behalf of seller
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What do you like best about MASV?

I think that the company seems to always do the right thing, from their pricing model to customer experiance it's fantastic. They seem to think of and implement everything it a great way and are attentie to customer needs. Review collected by and hosted on G2.com.

What do you dislike about MASV?

I'm struggling to think of anything here, all my experiance so far has been posititve. Review collected by and hosted on G2.com.

Response from Kristina Zelko of MASV

Hi Zeb,

It means a lot to hear that MASV is hitting the mark for you, both in functionality and customer experience. We’ll take “no dislikes” as the ultimate compliment! Thanks for taking the time to review MASV.

Best,

The MASV Team

SP
Head of Division
Small-Business(50 or fewer emp.)
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What do you like best about MASV?

- Customer Support and Communication

- User Friendly

- Frequent Updates

- Friendliness

- Ability to create and customize portals

- Overall software workflow, design, and efficiency

- Brad Alford and his entire team Review collected by and hosted on G2.com.

What do you dislike about MASV?

- No issues really. I would like to have the ability to see how much data I have left directly on the desktop app for easier data management. Review collected by and hosted on G2.com.

Response from Kristina Zelko of MASV

Hi Sebastiano,

Thank you for taking the time to review MASV. We're thrilled that MASV has checked all the boxes for you—from customer support and user-friendliness to efficient workflows and customizable portals. Your suggestion about tracking data usage directly in the desktop app is a great idea, I have passed along your feedback to the team and if you have any additional details or ideas, please feel free to reach out to team@masv.io, innovation is always on our radar.

Thanks for sharing your experience and for choosing MASV,

- The MASV Team

Thomas S.
TS
Senior Video Editor
Mid-Market(51-1000 emp.)
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Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about MASV?

The simplicity, hundreds of automated uploads a month, throughout the United States, securely, completed super fast....using 1 link! Review collected by and hosted on G2.com.

What do you dislike about MASV?

Not much to dislike and I mean this. I would love to see my uploads tagged with AI generated metadata. Maybe soon? Review collected by and hosted on G2.com.

Response from Kristina Zelko of MASV

Hi Thomas,

Thank you for taking the time to review MASV. We're thrilled to hear that MASV makes managing large uploads from hundreds of freelancers so simple, secure, and fast for you. We also love your idea for AI-generated metadata— I have passed on the feedback but if you have more details or additional ideas, please feel free to reach out to team@masv.io, innovation is always on our radar.

Thanks for trusting MASV to get the job done!

- The MASV Team

Verified User in Entertainment
AE
Small-Business(50 or fewer emp.)
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Review source: G2 invite on behalf of seller
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Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about MASV?

The ease of use, speed of transfers. It helped dramatically this year at the film festival. Good, responsive customer service. We use it almost daily. Review collected by and hosted on G2.com.

What do you dislike about MASV?

There's not a lot to say here, maybe the cost? But this service takes care of a lot of issues so I don't think it's that big of an issue. Review collected by and hosted on G2.com.

Response from Kristina Zelko of MASV

Thanks for taking the time to review MASV. We're happy to hear MASV has been a game-changer for your daily workflows and especially during the film festival—speed and reliability are what we aim for! We're also glad our customer service has been helpful.

Thanks for sharing your experience and for choosing MASV,

- The MASV Team

Verified User in Motion Pictures and Film
AM
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about MASV?

There's nothing difficult about MASV, it's quick and fast and simple to use. I don't have to deal with any complications with .zip's or nightmares of competitors software. I can create new portals for projects and split costs in seconds. Team is responsive to any issues or product requests! Review collected by and hosted on G2.com.

What do you dislike about MASV?

When I find one I'll let you know, I guess? Review collected by and hosted on G2.com.

Response from Kristina Zelko of MASV

Thanks for taking the time to review MASV. It's great to know our features are streamlining your projects—and that our support team has been responsive to your needs. We’re glad MASV is making big file transfers a breeze (and saving you from Dropbox!).

Thanks again for sharing!

-The MASV Team

Steve S.
SS
General Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about MASV?

The speed at which we can deliver media assets to our clients Review collected by and hosted on G2.com.

What do you dislike about MASV?

Small things - the user interface could be a little easier & have more useful tools but works fine as is. Review collected by and hosted on G2.com.

Response from Kristina Zelko of MASV

Hi Steve,

Thank you for taking the time to share your thoughts on MASV! We’re glad to hear your feedback and would love to dive deeper into your experience with the interface and tools. If you're open to sharing more, please feel free to email team@masv.io. Your insights help us make MASV even better for you and others.

Thanks again for your review and for being part of the MASV community!

Best,

The MASV Team

Nick L.
NL
Managing director
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about MASV?

Simple, Fast, Value for money - there isnt much more to be said, it just works. Review collected by and hosted on G2.com.

What do you dislike about MASV?

Genuinely dont have anything i dislike about it but this is a required field so i had to type something! Review collected by and hosted on G2.com.

Response from Kristina Zelko of MASV

Thanks for taking the time to review MASV. It's great to hear that your clients find it easy and that we're providing what you need on the backend for integration. We’ll take “no dislikes” as the ultimate compliment!