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Map My Customers
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Map My Customers
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4.4 out of 5 stars
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Map My Customers Reviews & Product Details

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Map My Customers Overview

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What is Map My Customers?

The co-pilot for sales reps in the field. The command center for outside sales leaders. Map My Customers mobile app for iOS and Android helps outside sales reps: Visualize Customers as Pins on a Map • See the areas with the most business opportunity on a map • Create groups based on top customers, product lines, territories and more • See which companies have gone untouched for a set number of days Make More Stops • Select customers to visit and build an optimized route in seconds • Find new customers along your route to meet prospecting goals or fill in extra time Ditch Data Entry • Log a customer visit in just a few taps and take voice-to-text notes • Automatically capture calls and emails on-the-go • Integrate with Hubspot, Salesforce, Quickbooks and more

Map My Customers Details
Product Website
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Map My Customers Community
Languages Supported
English
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Product Description

Map My Customers allows you to easily map and share your customers. Increase your sales numbers and productivity guaranteed with tools like routing, reminders, check-ins, and grouping. Work on teams by sharing pins with each other, viewing updates and edits from team members, and tracking employee's physical locations.

How do you position yourself against your competitors?

More than just mapping and routing, Map My Customers is a productivity tool designed for B2B outside sales teams. Our mobile app makes it easy to organize your day in the field and prioritize who to see and when. We don't just enable reps - sales leaders get enabled too, with visibility into their team's productivity. Map your reps' activity and see which customers are out of cadence.

Seller Details
Seller
Map My Customers
Year Founded
2015
HQ Location
New York, NY
Twitter
@mapmycustomers
1,628 Twitter followers
LinkedIn® Page
www.linkedin.com
26 employees on LinkedIn®
BH
Overview Provided by:
Ben Hartmere

Recent Map My Customers Reviews

NB
Nick B.Mid-Market (51-1000 emp.)
4.0 out of 5
"The app is great for remembering previous in counters with a customer."
Remembering information about a previous customer in counter
Read more
Varsha S.
VS
Varsha S.Small-Business (50 or fewer emp.)
4.0 out of 5
"Light weight CRM tool"
Best tool for sales rep while traveling to their client location. Easily assign and define sales territories to sales reps and easy administration
Read more
Kevin K.
KK
Kevin K.Mid-Market (51-1000 emp.)
5.0 out of 5
"Looks like this will be the perfect app"
It's simple to use and solved the problem of me quickly mapping an efficient day of sales calls.
Read more

Map My Customers Pricing

Individual
$50.00
1 Users Per Month
Team
$110.00
1 Users Per Month
See all 2 Map My Customers pricing levels
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Map My Customers Media

Map My Customers Demo - Visual Map Interface
See your team’s accounts, deals, and activities on a map.
Map My Customers Demo - Mobile App for Outside Sales Reps
All of your customers' info and sales history at your fingertips
Map My Customers Demo - Easily Log Activity From the Road
Ditch data entry with automatic check-ins, voice-to-text notes, and call and email logging.
Map My Customers Demo - Make More Stops
Create optimized routes in seconds. Prospects new customers in your area.
Map My Customers Demo - Sales Dashboard & Reporting
See your entire team’s sales activity in one place, and drill down into reports on activities, companies, deals, and more.
Map My Customers Demo - Deal Tracking
Track deal progression and visualize deal sizes on a map to reveal revenue opportunities.
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Have you used Map My Customers before?
Yes

Video Reviews

Review by Cassandra N.
Map My Customers review by Cassandra N.
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128 Map My Customers Reviews

4.4 out of 5
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128 Map My Customers Reviews
4.4 out of 5
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128 Map My Customers Reviews
4.4 out of 5
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Map My Customers Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Map My CustomersQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Varsha S.
VS
Intership
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Map My Customers?

Best tool for sales rep while traveling to their client location.

Easily assign and define sales territories to sales reps and easy administration Review collected by and hosted on G2.com.

What do you dislike about Map My Customers?

The cost of platform is high, especially for startups where I worked for Review collected by and hosted on G2.com.

What problems is Map My Customers solving and how is that benefiting you?

As Marketing intern, it helped to get and track performance through heatmap of territory. We used the admin services to assign territories to sales rep Review collected by and hosted on G2.com.

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Kevin K.
KK
INDUSTRIAL OUTSIDE SALES PROFESSIONAL
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Map My Customers?

It's simple to use and solved the problem of me quickly mapping an efficient day of sales calls. Review collected by and hosted on G2.com.

What do you dislike about Map My Customers?

I had an issue and MapMyCustomers reached out and was great at helping me correct what I was doing wrong. Good support! Review collected by and hosted on G2.com.

What problems is Map My Customers solving and how is that benefiting you?

The time it takes to plot out each day of calls. Saves time and I can see more customers in a day. Review collected by and hosted on G2.com.

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KF
Territory Manager
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Map My Customers?

MMC helped me improve with territory planning and overall execution in the field. The mobile and desktop experience are so easy to use from wherever I'm at. My favorite part of the platform is that it includes a bi directional integration with my CRM Salesforce. Review collected by and hosted on G2.com.

What do you dislike about Map My Customers?

If they built mileage tracking into the platform then it would literally have every aspect of what I need in the day of a life of an outside sales rep. They do a great job of building what users ask for so hopefully it's in the near term roadmap Review collected by and hosted on G2.com.

What problems is Map My Customers solving and how is that benefiting you?

I had no idea what my total addressable market was until I started using MMC. I was spending hours a week doing admin work and now I would say I have most of those hours back to be in the field serving my customers and targeting new prospects. It provides any rep at any level of tech sophistication with a really intuitive and straightforward workflow Review collected by and hosted on G2.com.

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SC
Vice President of Sales & Operations
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Map My Customers?

Knowing where the team is at all times, seeing when we last inspected a site or had an issue in a face-to-face meeting. We use it to create routes in Mobile Shredding, and Janitorial Inspections and to cluster new service requests from our existing footprint. we cover the entire state from High Point to Cape May NJ, and seeing where a truck is, or where an agent is when a ticket comes in is essential to our daily operations. Review collected by and hosted on G2.com.

What do you dislike about Map My Customers?

We are a 95% Government shop so we are not using the lead search at the moment, this is not to say it is a dislike or a bad service, we just were not able to us this will keeping up with essential services during the pandemic. Review collected by and hosted on G2.com.

What problems is Map My Customers solving and how is that benefiting you?

New contacts, backup contacts.. we service over 500 sites in NJ and there was a lot of attrition during Covid, MMC helped us keep up. Review collected by and hosted on G2.com.

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Aaron S.
AS
O
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Map My Customers?

The route planning and easy check in capabilities have been a major help to me. In the last 10 years of b2b field prospecting I have gone from shoebox, base, outfield, badger, geo pointe, map anything, and MMC IS THE ONLY ONE THAT DOES IT ALL! Review collected by and hosted on G2.com.

What do you dislike about Map My Customers?

I do wish sales force integration could be more granular. I have workflows setup in sales force but if we could do parent child relationship association in MMC and have it update onto sales force that would be nice. Also duplicate check and adding geo location. Accounts could be done a bit better based on other apps I've used. Few too many steps to add a new account using geo location. Also offline is not great.

However. These are far outweighed by the benefits in others. Review collected by and hosted on G2.com.

What problems is Map My Customers solving and how is that benefiting you?

Organization. Note keeping time savings. I can add follow-ups and keep track krwho what and when WAY easier than. A desktop CRM, wish deals was better laid out on iOS all though Review collected by and hosted on G2.com.

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Manik S.
MS
Application Specialist
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Map My Customers?

This will bring a drastic change and will be easier to relate types of customers. Review collected by and hosted on G2.com.

What do you dislike about Map My Customers?

This would also create confusion as these are not sorted. Review collected by and hosted on G2.com.

What problems is Map My Customers solving and how is that benefiting you?

Problems related to the information which is missing and the queries they have in their mind. Review collected by and hosted on G2.com.

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RW
Area Marketing
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Map My Customers?

Ease of use; graphics; reports that are concise and useful. Review collected by and hosted on G2.com.

What do you dislike about Map My Customers?

Not able to adapt and add some needed reports for our use. Review collected by and hosted on G2.com.

What problems is Map My Customers solving and how is that benefiting you?

1. Inventory/asset tracking

2. Rep's time in the field

3. Account tracking & updating

4. Route Planning

5. 'Know before you go.'

6. We have created additional accounts due to the efficiencies of the software

7. Track multiple CSR programs Review collected by and hosted on G2.com.

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Verified User in Mechanical or Industrial Engineering
AM
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Map My Customers?

We love the ability to create routes for our East Coast Sales Rep based on the areas he plans on visiting. We enjoy being able to include current customers and potential leads. The integration with HubSpot is nice, as well, so his notes transfer to our customer database. Review collected by and hosted on G2.com.

What do you dislike about Map My Customers?

Our East Coast Sales Rep is not very tech savvy, so getting him used to checking in and keeping notes in the app is challenging. The app is easy to use for those familiar with technology, but not so much for those who aren't. Review collected by and hosted on G2.com.

What problems is Map My Customers solving and how is that benefiting you?

Map My Customers is helping us identify new leads in specific areas, as well as keeping us knowledgeable about the customers and potential leads our sales rep visits. It is helpful since our corporate headquarters are on the West Coast, and he is on the East Coast. Review collected by and hosted on G2.com.

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Brent G.
BG
CAREFIRST IMAGING - VP OF BUSINESS DEVELOPEMENT
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Map My Customers?

The "distance betweeen check-in and entity location." This specific feature separates MMC from the competition and is a must-have if you're the team manager. Review collected by and hosted on G2.com.

What do you dislike about Map My Customers?

The Daily Activities reports are only supported by Excel. We typically do not use MS- Excel and primarily use Google DOCS which can be limiting at times. Review collected by and hosted on G2.com.

What problems is Map My Customers solving and how is that benefiting you?

When replacing a seasoned salesperson with a new salesperson, the new member immediately knows the who, where and recent history of the routed accounts. Nice! Review collected by and hosted on G2.com.

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MC
Showroom Sales Assistant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Map My Customers?

It is extremely user friendly. It is easy to teach new coworkers how to use it. Review collected by and hosted on G2.com.

What do you dislike about Map My Customers?

There are times when the website is down and I am not able to input information. Review collected by and hosted on G2.com.

What problems is Map My Customers solving and how is that benefiting you?

It keeps track of our weekly traffic and helps us in creating reports for our company. Review collected by and hosted on G2.com.

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Map My Customers Categories on G2
Field Sales
Field Sales

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Map My Customers