Mango Practice Management Reviews & Product Details - Page 2

There is not anything to like because I could not use the program. I don't know because I was never able to use the program I have no idea.

I do not know I have tried others but cannot compare. Review collected by and hosted on G2.com.

There is no response or assistance to onboard and use the program. Very disappointing. Assure that someone new gets the help they need. Onboarding and setting up. Review collected by and hosted on G2.com.

The Batch Billing Process has been very helpful and easy to use. Per our request, they even added a filter to allow only hourly projects to be billed. Review collected by and hosted on G2.com.

Bug fixes can be slow to come and I wish there was more flexibility in some of the reporting. Review collected by and hosted on G2.com.

I like that I can allocate timeslips to an invoice already created. Review collected by and hosted on G2.com.

There is not an option forrecurring payment options. Review collected by and hosted on G2.com.

It is very user-friendly. My clients have not had any difficulties opening the secure emails. Review collected by and hosted on G2.com.

It tends to log out of my email which is annoying when I am busy. Review collected by and hosted on G2.com.

How good they are at selling a tool that does not have any Customer Service. Review collected by and hosted on G2.com.

Lack of honesty and responsiveness. They promise something that they are not capable of delivering.

After trying for more than 2 months to get this product implementing and not having the support that we needed it, we asked for a refund of our balance and they deny and kept a whole year of payment and did not delivered the product. Management just decided to ignore my request. Very deceiving and very confusing practice management app. I would not recommend this app to nobody in my community. Review collected by and hosted on G2.com.

The platform is very intuitive and extremely easy to use. Time keeping and budgeting is a breeze. The billing tie-in and payments are great! Review collected by and hosted on G2.com.

I wish the customer service were more responsive. They are great, but often require call back and scheduling for the next day to help. Review collected by and hosted on G2.com.

Flexible, easy for staff to use and potential to grow with us Review collected by and hosted on G2.com.

Migration from QBD was rough and need tools to clean up client database. Need sych integration with ProSeries. Need simplified billing and improved reporting. Review collected by and hosted on G2.com.

time input module works well - could still be improved. Although the troubleshooting team is responsive, they have not solved all of the problems. Review collected by and hosted on G2.com.

Integration with QuickBooks and UltraTax is not functioning. The troubleshooting team has not solved the problems. Review collected by and hosted on G2.com.

i like the all-in-one nature of the program. Review collected by and hosted on G2.com.

So I don't like that I cannot automatically sync my tax software to the program. Review collected by and hosted on G2.com.

I like the reporting that we can leverage to see where our time is being spent, and the value we are getting in return for the time we are spending on those clients. Review collected by and hosted on G2.com.

Some of the reports are not currently downloadable to an Excel format. I put in a request for these updates, but until it happens, some of the data that we would like to edit is only viewable as a PDF document. Review collected by and hosted on G2.com.