ManageEngine Mobile Device Manager Plus Pros and Cons

MDM was an excellent experience with the ongoing features needed in school.

They have various features to fulfill every need in the school day to day work.

It is updating its servers to facilitate more for admins to control their devices. Review collected by and hosted on G2.com.

Need to have extended updates for old devices and facilitate bulk updates of devices. Review collected by and hosted on G2.com.

User-friendly interface: Users appreciate the program's easy-to-use interface and intuitive navigation, which makes it easy to manage and configure mobile devices.

Comprehensive device management: The program offers a range of powerful features for device management, including remote control, app management, and security policies.

Advanced reporting capabilities: The program offers robust reporting capabilities, allowing users to generate custom reports on device usage, security compliance, and other metrics.

Multi-platform support: The program supports a wide range of mobile device platforms, including iOS, Android, and Windows, making it a versatile solution for companies with a variety of device types.

Excellent customer support: Users appreciate the responsive and knowledgeable customer support offered by ManageEngine, which helps to address issues quickly and effectively. Review collected by and hosted on G2.com.

Limited customization: While the program offers a range of features and configuration options, some users may find that they are unable to fully customize the program to meet their specific needs.

Cost: Depending on the number of devices and users, the cost of the program can be quite high, which may not be feasible for smaller companies or those on a tight budget.

Learning curve: While the user interface is generally easy to use, there may be a learning curve for users who are new to device management or MDM software in general.

Dependence on internet connectivity: Since the program is cloud-based, it requires a stable internet connection to function properly, which may be an issue in areas with poor connectivity or limited access to the internet. Review collected by and hosted on G2.com.

It has been helpful in pushing updates, the team is responsive and supportive Review collected by and hosted on G2.com.

Issues raised take a lot of time to resolve Review collected by and hosted on G2.com.

Ofrece una gran facilidad para enrolar dispositivos

Se pueden crear varios perfiles y grupos

La Sincronizacion con ABM es muy rapida

El envio de aplicaciones a los dispositivos es sencillo y rapido Review collected by and hosted on G2.com.

Aun no encuentro debilidades en el producto Review collected by and hosted on G2.com.

Policies Easy to create, App Management is ok, Deprovisions easy to do, option to remove pins and reset codes, reporting was good, Easy Integration, Used it quite a lot Review collected by and hosted on G2.com.

cant do updates to test groups, updates were pushed to all phones, looping Auto deployment had issues with users, had to manually do every phone, Support really unhelpful always going in circles Review collected by and hosted on G2.com.

Que me ofrece un modo kiosco muy seguro y funcional Review collected by and hosted on G2.com.

Que al inicio resulta complejo de entender Review collected by and hosted on G2.com.

The function is very powerful, basically covering the needs of management. And you can also apply for testing to see if it is suitable for the company. Review collected by and hosted on G2.com.

There is currently no need for dissatisfaction. Review collected by and hosted on G2.com.

ManageEngine Desktop Central is a robust endpoint management solution that has helped us streamline and secure our network endpoints. The software offers a wide range of features, including patch management, software deployment, remote control, and more, that significantly impact our IT operations. We especially appreciate the software's automation capabilities, which save us time and reduce the risk of security breaches.

Additionally, we found the software reasonably user-friendly and easy to use. The interface is intuitive and well-designed, and we were able to start using it with some training. Review collected by and hosted on G2.com.

The software can initially be a bit overwhelming due to its comprehensive feature set. Deployment on MacOS and Linux is not so straightforward as on Windows which makes it a little troublesome. Review collected by and hosted on G2.com.

I have been using Manage Engine Mobile Endpoint Central as an MDM solution for some time now, and I must say that it has exceeded my expectations. The platform offers an intuitive GUI that allows for quick deployment and management of mobile devices, while also providing the option to delve into a more technical breakdown when needed. Review collected by and hosted on G2.com.

One area where Endpoint Central could be improved is in providing more granular control over local technician access permissions. While the platform does offer a range of access levels, having the ability to fine-tune the permissions for individual technicians would be beneficial. Additionally, clearer documentation or guidance on how these permissions are applied and managed would further enhance the user experience and ensure that organizations can maintain the desired level of control over their MDM environment. Review collected by and hosted on G2.com.

The unified administration is its greatest strength, there is much cost and benefit. Review collected by and hosted on G2.com.

Customer service is not very strong but meets its scope. Review collected by and hosted on G2.com.