ManageEngine Mobile Device Manager Plus MSP Pros and Cons

Can manage multiple platforms with multiple options under each platform. Review collected by and hosted on G2.com.

Options can be confusing, they do have some how to videos that help with that. I am exploring the forums currently as well. Review collected by and hosted on G2.com.

Ease of use, overall functionality and value Review collected by and hosted on G2.com.

The software was hard at times to setup on a mobile device Review collected by and hosted on G2.com.

The software is very well laid out and can be up and running on your devices within hours. Review collected by and hosted on G2.com.

So far, there is nothing that I have encountered with this software that would even come close to a dislike. Review collected by and hosted on G2.com.

Lots of useful features like Kiosk mode and location tracking. Was easy to use once I got the hang of it. The free trial with 25 devices is a great way to get started and explore the solution. User training session that was organized was also quite useful. Out of all the options that I looked at online for MDM solutions, this seemed the most appealing and after using it for a bit I didn't really feel the need to switch or try out any of the other alternatives Review collected by and hosted on G2.com.

Took a little while to setup initially but was easy to use after I got the hang of it. Finding support material sometimes took time and few of the features are still on their development roadmap. No showstoppers however. Review collected by and hosted on G2.com.

Very easy to use and setup the profiles for devices

A lot of options available on the base licenses that cost more with other MDM suppliers

Very simple enrollment process for end users, no line of permissions to agree to, most taken care of automatically Review collected by and hosted on G2.com.

There is currently no ability to have a profile automatically update to enrolled devices when a change is made. You have to save the profile then manually push it to your devices, whether that be individually, or via a Group. Review collected by and hosted on G2.com.

We tried building an MDM internally but ultimately we sank too much money and time into the project and ended up with something that was maybe 1/10th as good as ManageEngine. What I enjoy the most about ManageEngine is the amount of features their software has and the controllability they give you to personalize everything. Review collected by and hosted on G2.com.

Honestly there is nothing I can really think of that would be a least liked feature, which I know doesn't sound too believable but I've used other platforms before and there's nothing close to what ManageEngine has. Review collected by and hosted on G2.com.

It's easy to use and allow you to do everything you could need for the management of mobile devices (currently only tried it with Ipad purchased through business manager) Review collected by and hosted on G2.com.

The only down side for me now is that you can't purchase an additionnal tech license without having at least 50 devices Review collected by and hosted on G2.com.

Great support, Always available . Review collected by and hosted on G2.com.

Everything is working well so far . Review collected by and hosted on G2.com.

Easy on-boarding. Helpful training and support. Once installed the ME MDM Plus no extra work is required. Portal is very intuitive and ME MDM app on mobiles is stable.

Sales team has been very helpful and involved in the kick-off process. Pricing is simple and trail very flexible, which allows to reduce the risk when adopting MDM, since projects like mine, may scale very quickly. Review collected by and hosted on G2.com.

There are still some features missing, but I've been told it is in the roadmap, like monitor if charger is connected or battery level, as well as automated alerts (email) Review collected by and hosted on G2.com.

Reporting extraction part and multisite management Review collected by and hosted on G2.com.

LDAP via azure ad, and not via ldap as in MDM Review collected by and hosted on G2.com.