Malbek Reviews & Product Details

Implementing a CLM is daunting for lean legal department that doesnt have legal ops. Tara and Dip spent a lot of hours helping us implement, so I have to say that customer support is world class. One ther area where Malbek really shines is in template generation. Creating templates is straightforward and efficient, allowing for standardize contract creation. s. Review collected by and hosted on G2.com.

When we implemented Malbek, it was still an emerging company, and the platform was in a phase of rapid development. This meant that some functionalities and features were not fully mature or compatible with our core processes, leading to occasional challenges in adapting the tool to our specific workflows. Additionally, we found that Malbek wasn’t fully optimized for Apple products, which added some limitations for team members using macOS. While the team worked diligently to address these issues, the initial integration required more customization and support than anticipated. There were also some limitations in automation and reporting capabilities at that time, which added complexity to our contract management processes. However, it’s worth noting that the platform has continued to evolve and improve over time. Review collected by and hosted on G2.com.

1.Features ,Document Management: Organizes contracts for simple retrieval and revision control.

business flow, Improves approval processes and contract renewals.

Collaboration Tools, Improves cooperation by providing shared access and commenting capabilities.

Compliance Monitoring: Monitors conformity to legal and regulatory.

Implementation,Initial Assessment: Assess organizational needs and processes.

Configuration: Set up the system in accordance with business workflows.

Training Programs: Provide users with the necessary skills to navigate the system efficiently.

Data Migration: Transfer current contracts safely to the new system.

Integration,CRM integration allows for improved contract visibility.

E-signature Solutions,Facilitate secure and quick signing processes.

Customization,Customize workflows to meet unique business processes.

Change the UI to improve the user experience.

Create reports that address particular business variables.

Customer Support,1-fast response Assistance

2-Personalized support

3-Comprehensive documentation includes detailed user manuals and 4-frequently asked questions for self-service.

5-Training resources include webinars and tutorials to help users become more proficient.

Easy to Use,Intuitive Interface design that is easy to navigate.

Quickly loggin a streamlined setup procedure for new users.

Search functionality allow to search options make it easy to find contracts. Review collected by and hosted on G2.com.

1.Limited Customization not provide enough flexibility to suit certain requirements.

2.Limited report creation,lack of customization to create reports and the choices are inflexible and do not satisfy unique demands. Review collected by and hosted on G2.com.

The implementation team has been great to work with. They have all been very patient and understanding while trying to guide our team on how to best leverage the platform for our business while avoid some of the pitfalls they have seen with other clients. In terms of the tool itself, I like that it will simplify a number of processes in the drafting and negotiating contracts. I also like that it will drive consistency in how we all work on contracts and the info the business requestors need to provide upfront when submitting contracts. I also like that it is a collaborative tool where multiple users and easily work on the same document in the tool without tedious back and forth emails. Review collected by and hosted on G2.com.

The only real downside I see in using Malbek is in how we choose to configure it. Adding to many custom fields or options for users to select could make it confusing for users. Also, all teammates at UA most likely wont have licenses due to the cost, so there may be instances where some teammates we need to collaborate with, wont have the full functionality. Review collected by and hosted on G2.com.

Implementation Team is Great (Tara and Jake) and offered a professional-level support experience that is both responsive and pretty useful. They are always prepared to help with questions or troubleshoot, making the transition seamless for users.

One of this Malbek CLM Application's standout functions is its person-friendliness, especially for non-technical users. It empowers them to make important adjustments without requiring coding knowledge, which appreciably reduces the load on the IT department for assistance obligations.

Malbek CLM as features that facilitate Pre-defined Template changes using an word plug-in for agreement management from begin to finish. Compared to Apttus this tool is simpler to use, and it integrates with Salesforce very easily, enhancing overall functionality and user experience.

Overall Implementation and Migration were smooth, Guidance on how to use the tool was key for our successful implementation. Review collected by and hosted on G2.com.

If Malbek has a free license for users who dont use applications but need notifications on certain alerts would be more useful.

They also don't have the ability to control users' security settings on an as-needed basis for individual contracts or documents. Review collected by and hosted on G2.com.

Beyond being an intelligent platform for form management that serves a variety of departments within the organization and offering excellent integration with other information systems (in a simple way), this is a company with exceptional personal service! The team at Malbak is always available and helps with any question quickly. They are always smiling and always committed to optimizing and making management smarter! Review collected by and hosted on G2.com.

The Platform is still in development, the UI is great but can be much more Review collected by and hosted on G2.com.

Malbek was able to streamline our contract processes. Went from painstaking and laborious to simple and fool-proof. Implementation was extremeley easy and everyone on the Malbek team that we've worked with has been wonderful to work with. Their solution integrated flawlessly into our system, and they handled all of the heavy lifting. This tool will be used constantly. Couldn't be happier! Review collected by and hosted on G2.com.

Zero downsides about Malbek. I'd highly recommend them to anyone looking for a similar solution. Review collected by and hosted on G2.com.

Initutive application, easy for users regardless of technical experiene to utilize. It is very agile in meeting user requirements while offering a variety of features. The customer support end to end is outstanding. Without the customer support and partnership between the customer and the vendor - smooth implementation and inital user adoption would not occur. Review collected by and hosted on G2.com.

What I dislike about Malbek is the individual or separate cost for add on features & licenses. There should be a vartiety of package options which include the platform, licenses and add on features to meet various customer needs. Review collected by and hosted on G2.com.

What I like best about Malbek is the ease of use and intuitive interface. Non-technical users can make changes without needing coding skills or overburdening the IT department with support tasks. The features are robust and well thought out, allowing for efficient contract management from start to finish. Malbek's professional support team is incredibly response and helpful, always ready to assist with any questions or troubleshooting.

Key Features That I Like Best:

o Accelerating Contract Drafting Velocity

o Proprietary AI features allow legal to quickly compare previous contracts for preferred positions and drive strategic business outcomes

o Insert pre-approved language and swap clauses easily

o Centralized Communication

o Enhanced Visibility

o Seamless Salesforce Integration (legal teams can live in the native Malbek platform while sales can live in Salesforce. There is no need to toggle back and forth between applications) Review collected by and hosted on G2.com.

One area for improvement is the ability to control users security settings on an as needed basis for individual contracts or documents. Adding more granular security control would be a valuable enhancement for protecting sensetive contracts/documents. Review collected by and hosted on G2.com.

The upside of using Malbek is that it is configurable to your workflows, has AI, accepts 3rd party paper. Review collected by and hosted on G2.com.

The least helpful so far is training. I am tech savvy and it is difficult to follow the new admin. training, too fast and deep. It should be broken up into segments that take a half hour maximum to actively step through the process.

The resources are too hard to follow on the screens for new users. It should step you through screen by screen in a test environment. Review collected by and hosted on G2.com.

The personal realtionship with the team

The tool work as expected , it was easy to implement , the support was very helpfull Review collected by and hosted on G2.com.

Need to improve the reporting tool.

i wish you will be more features in the workflow Review collected by and hosted on G2.com.