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295 Mailgun Reviews
Overall Review Sentiment for Mailgun
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We use mailgun for our emails and it is very user friendly and easy to use. I enjoy their services and customer support. Review collected by and hosted on G2.com.
I haven't found anything I've really disliked except for the ability to search for logs further than 30 days back. Review collected by and hosted on G2.com.
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Most of all their control panel is very easy to use, just add your domain, add some DNS records and you're ready to go. They offer 10000 free emails every month, that's enough for regular emails. The log file is also very helpful to see where are problems. The support is very helpful and fast even if you run your account with free credits. Review collected by and hosted on G2.com.
It's possible to receive emails while using Mailgun too. They don't have a mailbox, but you can forward the mail to your own email address. The spamfilter they are using for this service is much to low and many spam messages are forwarded too. Review collected by and hosted on G2.com.
Handling of incoming mails, abstracting all the ugly things related to interpreting mails.
Review October 2017: In the last months it was increasingly impossible to get mails through. We were nearly all the time on IP addresses that were on blacklists and were refused by giants like hotmail.com - impossible to work with like this. Review collected by and hosted on G2.com.
Sometimes it's still hard to analyze whether mails got in the junk box of customers or why they were not read (not for newsletter but for individual mails where you know it would have normally been read). But probably it's hard for any platform like mailgun to give reliable feedback on that because it's client side.
Review October 2017: Bad support (only mail and slow) and lots of IP addresses with bad reputation! Review collected by and hosted on G2.com.
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It works. It handles a lot of our automated emails for our web sites. Removes the worry about needing to support in-house email fulfillment. Review collected by and hosted on G2.com.
I can't think of anything that I dislike about the service. Review collected by and hosted on G2.com.
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Api Documentation is great, sending speed is fantastic.
Webhooks are really useful for real time reaction to events like invalid email adresses - you can remove them right in your own database with a small script.
The DNS setup guide was very helpful, we where able to configure our dns entries in a few minutes, the verifivation was almost instant after that Review collected by and hosted on G2.com.
Nothing, i am very happy with it how it is.
A few more examples in javascript/nodejs would be nice, or even a official supported (or recommended) npm module (We use nodejs for our backend, it was not to hard to integrate mailgun into our system, but we had to refer to the documentation quite often) Review collected by and hosted on G2.com.
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Easy to set up and use. Does require admin and configuration teams to both makes configuration changes but quick and easy to implement. Review collected by and hosted on G2.com.
Lack of configuration guide means there's a certain amount of feeling around in Wordpress to properly implement this addin. Review collected by and hosted on G2.com.
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Easy to setup, the documentation is very good and the API is easy to use.
They provide the ability to create a campaign and get a reporting based on the campaign.
The other very useful feature is a scheduled delivery.
They are not expensive and provide 10000 massages for free per moth and it is more than enough for the small projects. Review collected by and hosted on G2.com.
Mailgun is amazing and simple to use. There is nothing to dislike them for. Review collected by and hosted on G2.com.
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An easy-to-use web interface and detailed logs of all transactional messages make tracking emails and identifying deliverability issues a breeze. Support staff is knowledgeable and willing to educate even the most basic users on the ins-and-outs of configuring DNS records and settings as needed, which is incredibly helpful for those just getting started. Review collected by and hosted on G2.com.
Support tickets for more complex issues sometimes go unanswered for extended periods of time or are never answered at all, being marked as "On-Hold" indefinitely. Response time to tickets used to consistently be within 24 hours of submitting, but have now extended out to 72 hours. There is no way to contact support other than through the online form (no phone number to call), which can be frustrating. Review collected by and hosted on G2.com.
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The API is perfect, using it with Rails is so good, and it also have a Heroku add-on, I also use it for incoming emails. Send emails through the API is very simple, the webhooks system is perfect, the admin pannel shows you a very detailed log with the all your request information, great to debug the email delivery and receiving. The reporting page is great, it helps me to keep tracking of my emails. Review collected by and hosted on G2.com.
The incoming emails feature needs improvement for example it will be nice to support meta-data for those incoming emails, there is only a URL and the default email info which is good but having additional data will be much better. Review collected by and hosted on G2.com.
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Mailgun's system is set up so well, and their SDKs for different languages are so complete, that these days I add a domain, add a Ruby gem, and my new Rails project has transactional email ready to go, highly deliverable, and I just don't worry about it after that. It just works. Review collected by and hosted on G2.com.
Nothing. Seriously, I see all kinds of people saying I should be using this competitor or that, but Mailgun does everything I need, it does it simply, and I couldn't be more pleased. Review collected by and hosted on G2.com.