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Mailgun Reviews & Product Details - Page 18

Mailgun Overview

What is Mailgun?

Mailgun: The Most Relied Upon Email Platform for Growing Businesses A set of powerful APIs that enable you to send, receive and track email from your app effortlessly whether you use Python, Ruby, PHP, C#, Node.js or Java. Easy SMTP integration and a simple, RESTful API abstracts away the messy details of sending transactional or bulk email. Scale quickly, whether you need to send 10 or 10 million emails. Searchable logs mean you always know what is happening to your email while tags make it easy to A/B test and report on your data, all via our webhooks.

Mailgun Details
Product Website
Languages Supported
English
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Product Description

Mailgun has powerful APIs that allow you to send, receive and track email effortlessly. Built for developers, by developers.

How do you position yourself against your competitors?

Everything is built API first with a focus on simplicity and compliance to standards
We specialize in email deliverability and Sophisticated shared IP reputation management system
Our support team is available 24/7/365
Powerful sending infrastructure: Easy SMTP integration and a simple, RESTful API abstracts away the messy details of sending transactional or bulk email. Scale quickly, whether you need to send 10 or 10 million emails.
Intelligent inbound routing & storage
Tracking and analytics
Email validation


Seller Details
Seller
Sinch
Company Website
Year Founded
2008
HQ Location
Stockholm, Sweden
Twitter
@wearesinch
3,651 Twitter followers
LinkedIn® Page
www.linkedin.com
4,173 employees on LinkedIn®
Ownership
SINCH.ST
Total Revenue (USD mm)
$5,035
Description

Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey. We dream big — for our company, our customers, and our employees — and we hire the best talent worldwide to help us bring our vision to life. We have a local presence in more than 60 countries — probably somewhere near you! Shares are traded at NASDAQ Stockholm: XSTO: SINCH


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Overview Provided by:

Recent Mailgun Reviews

Rafael U.
RU
Rafael U.Small-Business (50 or fewer emp.)
0.0 out of 5
"Very disappointed"
it was very easy to set up and implement
Ted K.
TK
Ted K.Small-Business (50 or fewer emp.)
5.0 out of 5
"One of the Best Email Platforms"
It is reliable and never goes down. It is easy to use. Easy to integrate and implement. We use it non stop.
Verified User
U
Verified UserMid-Market (51-1000 emp.)
1.5 out of 5
"Can't always trust Mailgun"
Ability to see the status of emails which I can pass on to clients if they query whether something has been sent from our system.
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Mailgun Media

Mailgun Demo - Reporting
See and understand deliverability trends in real-time
Mailgun Demo - Customer Dashboard
Tracks statuses of emails: accepted, dropped, incoming, delivered and suppressed.
Mailgun Demo - Email Validation
Don’t lose customers because of typos
Mailgun Demo - Logs
Logs retained for 30 days with details that matter
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Official Downloads

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Video Reviews

295 Mailgun Reviews

4.2 out of 5
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295 Mailgun Reviews
4.2 out of 5
295 Mailgun Reviews
4.2 out of 5

Mailgun Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for MailgunQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Marketing and Advertising
UM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Mailgun?

We use mailgun for our emails and it is very user friendly and easy to use. I enjoy their services and customer support. Review collected by and hosted on G2.com.

What do you dislike about Mailgun?

I haven't found anything I've really disliked except for the ability to search for logs further than 30 days back. Review collected by and hosted on G2.com.

What problems is Mailgun solving and how is that benefiting you?

We are using this to send all of our emails - it has been great. We can keep everyone on the same page and tracking is easy. Review collected by and hosted on G2.com.

Olaf L.
OL
All in one Internet Specialist
Internet
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Mailgun?

Most of all their control panel is very easy to use, just add your domain, add some DNS records and you're ready to go. They offer 10000 free emails every month, that's enough for regular emails. The log file is also very helpful to see where are problems. The support is very helpful and fast even if you run your account with free credits. Review collected by and hosted on G2.com.

What do you dislike about Mailgun?

It's possible to receive emails while using Mailgun too. They don't have a mailbox, but you can forward the mail to your own email address. The spamfilter they are using for this service is much to low and many spam messages are forwarded too. Review collected by and hosted on G2.com.

Recommendations to others considering Mailgun:

If you need a great SMTP transactional service, go for Mailgun. The first years I never paid a $ and got some great service. Tip! Add you creditcard to get more free options. Review collected by and hosted on G2.com.

What problems is Mailgun solving and how is that benefiting you?

I use Mailgun for every email which is send from a website form to the owners email box. This way I don't need a mail server on each web server. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
AL
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Mailgun?

Handling of incoming mails, abstracting all the ugly things related to interpreting mails.

Review October 2017: In the last months it was increasingly impossible to get mails through. We were nearly all the time on IP addresses that were on blacklists and were refused by giants like hotmail.com - impossible to work with like this. Review collected by and hosted on G2.com.

What do you dislike about Mailgun?

Sometimes it's still hard to analyze whether mails got in the junk box of customers or why they were not read (not for newsletter but for individual mails where you know it would have normally been read). But probably it's hard for any platform like mailgun to give reliable feedback on that because it's client side.

Review October 2017: Bad support (only mail and slow) and lots of IP addresses with bad reputation! Review collected by and hosted on G2.com.

Recommendations to others considering Mailgun:

check it out Review collected by and hosted on G2.com.

What problems is Mailgun solving and how is that benefiting you?

Tracking of which emails have been read and when in a customized message thread is one of our biggest benefits. Review collected by and hosted on G2.com.

Nathan S.
NS
IT Administrator
Publishing
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Mailgun?

It works. It handles a lot of our automated emails for our web sites. Removes the worry about needing to support in-house email fulfillment. Review collected by and hosted on G2.com.

What do you dislike about Mailgun?

I can't think of anything that I dislike about the service. Review collected by and hosted on G2.com.

Recommendations to others considering Mailgun:

It's included with Rackspace hosting with 50,000/emails/month. If you're sending more emails you will need to upgrade to their paid service. Review collected by and hosted on G2.com.

What problems is Mailgun solving and how is that benefiting you?

Offloading email fulfillment. Review collected by and hosted on G2.com.

Alexander K.
AK
CEO
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Mailgun?

Api Documentation is great, sending speed is fantastic.

Webhooks are really useful for real time reaction to events like invalid email adresses - you can remove them right in your own database with a small script.

The DNS setup guide was very helpful, we where able to configure our dns entries in a few minutes, the verifivation was almost instant after that Review collected by and hosted on G2.com.

What do you dislike about Mailgun?

Nothing, i am very happy with it how it is.

A few more examples in javascript/nodejs would be nice, or even a official supported (or recommended) npm module (We use nodejs for our backend, it was not to hard to integrate mailgun into our system, but we had to refer to the documentation quite often) Review collected by and hosted on G2.com.

Recommendations to others considering Mailgun:

The setup process is very efficient Review collected by and hosted on G2.com.

What problems is Mailgun solving and how is that benefiting you?

Sending transactional mail like subscription verifications or password reset messages

We also send small newsletters to our customers, the automatic link tracking and unsubscribe handling was very helpful for understanding our customers. Review collected by and hosted on G2.com.

Kevin S.
KS
Author
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Mailgun?

Easy to set up and use. Does require admin and configuration teams to both makes configuration changes but quick and easy to implement. Review collected by and hosted on G2.com.

What do you dislike about Mailgun?

Lack of configuration guide means there's a certain amount of feeling around in Wordpress to properly implement this addin. Review collected by and hosted on G2.com.

Recommendations to others considering Mailgun:

Great tool. Smooth and easy to implement. Try it! Review collected by and hosted on G2.com.

What problems is Mailgun solving and how is that benefiting you?

Automated email of dynamically created emails to subscribers/customers. Smoothly generates hundreds/thousands of emails per month. Review collected by and hosted on G2.com.

Natalia K.
NK
Python developer/ PHP Developer
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Mailgun?

Easy to setup, the documentation is very good and the API is easy to use.

They provide the ability to create a campaign and get a reporting based on the campaign.

The other very useful feature is a scheduled delivery.

They are not expensive and provide 10000 massages for free per moth and it is more than enough for the small projects. Review collected by and hosted on G2.com.

What do you dislike about Mailgun?

Mailgun is amazing and simple to use. There is nothing to dislike them for. Review collected by and hosted on G2.com.

Recommendations to others considering Mailgun:

Mailgun is a great email service. It's perfect for the projects of any size. Small projects would be able to use it for free. The documentation and support is good as well. Review collected by and hosted on G2.com.

What problems is Mailgun solving and how is that benefiting you?

I use Mailgun for all types of emails and it provides the great overview of how different campaigns perform. Review collected by and hosted on G2.com.

Scott B.
SB
Marketing Operations Manager
Hospital & Health Care
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Mailgun?

An easy-to-use web interface and detailed logs of all transactional messages make tracking emails and identifying deliverability issues a breeze. Support staff is knowledgeable and willing to educate even the most basic users on the ins-and-outs of configuring DNS records and settings as needed, which is incredibly helpful for those just getting started. Review collected by and hosted on G2.com.

What do you dislike about Mailgun?

Support tickets for more complex issues sometimes go unanswered for extended periods of time or are never answered at all, being marked as "On-Hold" indefinitely. Response time to tickets used to consistently be within 24 hours of submitting, but have now extended out to 72 hours. There is no way to contact support other than through the online form (no phone number to call), which can be frustrating. Review collected by and hosted on G2.com.

Recommendations to others considering Mailgun:

Take advantage of the trial period before signing up Review collected by and hosted on G2.com.

What problems is Mailgun solving and how is that benefiting you?

Our firm needed a reliable transactional SMTP service for delivering emails to clients and candidates and tracking email deliverability through an easy-to-use web interface and detailed email logs. Before, our firm was utilizing a shared IP pool from our database vendor for sending email, which led to numerous deliverability issues and prevented us from being able to track whether or not our emails were actually being delivered. After signing up with MailGun, we were able to work with their support staff and set up a dedicated IP, and now have the ability to trace every single email transaction through their web interface. Review collected by and hosted on G2.com.

Victor H.
VH
AngularJS / Ruby on Rails developer
Warehousing
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Mailgun?

The API is perfect, using it with Rails is so good, and it also have a Heroku add-on, I also use it for incoming emails. Send emails through the API is very simple, the webhooks system is perfect, the admin pannel shows you a very detailed log with the all your request information, great to debug the email delivery and receiving. The reporting page is great, it helps me to keep tracking of my emails. Review collected by and hosted on G2.com.

What do you dislike about Mailgun?

The incoming emails feature needs improvement for example it will be nice to support meta-data for those incoming emails, there is only a URL and the default email info which is good but having additional data will be much better. Review collected by and hosted on G2.com.

Recommendations to others considering Mailgun:

If you are a Heroku dev please read the Heroku docs which are updated, you will find this resouces helpful. Review collected by and hosted on G2.com.

What problems is Mailgun solving and how is that benefiting you?

It resolves my main issue at the company I work at: Incoming emails and email delivery. Review collected by and hosted on G2.com.

Steve P.
SP
Proprietor
Apparel & Fashion
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Mailgun?

Mailgun's system is set up so well, and their SDKs for different languages are so complete, that these days I add a domain, add a Ruby gem, and my new Rails project has transactional email ready to go, highly deliverable, and I just don't worry about it after that. It just works. Review collected by and hosted on G2.com.

What do you dislike about Mailgun?

Nothing. Seriously, I see all kinds of people saying I should be using this competitor or that, but Mailgun does everything I need, it does it simply, and I couldn't be more pleased. Review collected by and hosted on G2.com.

What problems is Mailgun solving and how is that benefiting you?

All of my outgoing transactional email-- notifications/alerts, passwordless auth, etc.-- go out through Mailgun. Plus I have emails going in thanks to Routes. The ability to parse the content of incoming email to generate a lead or respond intelligently to a customer is priceless. Review collected by and hosted on G2.com.